I downloaded 11.1-64 bit itunes, but when trying to sync I am getting an error message that states I have to download the 64 bit version of itunes. ALREADY DONE! HELP!

I am having problems syncing my I-Pad. I downloaded the new version of I-tunes and when trying to sync I am getting a message..."This ipad cannot be used because the required software is not installed. Run the itunes installer to remove i-tunes, then install the 64 bit version of itunes."
Can anyone help me?

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

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sos1der wrote:
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I downloaded 11.1-64 bit itunes, but when trying to sync I am getting an error message that states I have to download the 64 bit version of itunes. ALREADY DONE! HELP!

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