I downloaded (11) ringtones yesterday on my iPad using a gift card and I cannot find them anywhere.

I downloaded (11) ringtones from iTunes yesterday from my iPad and cannot find them anywhere. I even assigned each ringtone to an individual in my contact file. When I sign into iTunes on my PC, it shows that I used all but .81 of my gift card that I used to purchase the ringtones, but under the "Purchased" tab, It's not showing anything. It's also not showing anything purchased in my "Library".

Try restarting the iPad (the red "swipe to power off", then power back on). That may get the movie to appear in the Videos app. If not, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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I am a US citizen in school in Montreal and I was given a US Apple Store gift card. How can I buy the new iPad using my gift card and with a school discount?

I am a grad student from NYC and at a university in Montreal. I was given a 500$ gift card as a gift to put towards a new ipad. BUT, I apparently cannot use the US gift card in Canada. So, what do I do? I have no time to head back to NYC to get it. I want to order it, but not sure they will ship to montreal...? And was thinking of sending it back to my parents and then have them buy it and mail it to me, but I I think them having to pay tax on this is ridiculous. On top of that, I should be able to garner the ed discount but I dont think the US recognizes Canadian schools in their system and visa versa. SO if I do buy it in the US, I can use my gift card but I can't get the discount. Or if I buy it here in MTL, I can get the discount but I cannot use the gift card..
Can anyone suggest a solution? all bright ideas welcome.

You can only use a gift card in the country it was issued in - no way around that as the Apple Store does NOT offer currency exchange with gift cards.
Nor can you order from the USA online store and ship to any address outside of the USA - again, no way around that as the online stores do NOT ship internationally.
You could send the gift card back to someone in the USA, to use to purchase your item for you, and then once they receive it, they could ship it to you. Canada customs will hold it until they collect any import fees and taxes levied on imported consumer electronics though.
Either that or buy it in Canada with the discount, and use the card later when you get home again.

We get error messages when trying to download in-app purchases on the iPad using an iTunes card.This worked on other ipads. Just not this particular one.

We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads. Just not this particular one.
We have tried deleting and re-installing the apps and attempting the in-app purchase again. Still get error messages. Any suggestions?

hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.

HT1725 I tried to download two movies on Christmas and I cannot find them in my movie section on Itunes

I tried to download two movies on Christmas and I cannot find them in my movie section on Itunes

If they were rentals, it's doubtful they are still available.
iTunes Store: Movie rental frequently asked questions (FAQ)

I'm downloading Season 3 of Scandal. First two episodes have finished downloading. I cannot find them anywhere!!! Where can I find them so I can start watching? Please help!! .

I'm downloading Season 3 of Scandal on iTunes. First two episodes have finished downloading. I cannot find them anywhere!!! Where can I find them so I can start watching? Please help!!

Have you looked in the Videos app? Under the section TV shows (bottom middle button on the tabs)

I downloaded my apps from my iPad onto my new iMac, but i cannot find them, can you please tell me where I can access them. I have tried finder, and launchpad but to not avail

I downloaded all my apps onto my new imac from my ipad, but i cannot access them , i dont know where they are. If I try to download them again, it says already downloaded. Can you help please.

Hi Tykie,
If you have transferred or Downloaded iPad Apps on your Mac you will find them in iTunes on your Mac....
Open iTunes and in iTunes on left hand corner where Music is return you should see a drop down button next to it and once you click on that drop down button you will see Movies/Tv Shows/Applications, you need to select Applications here and you will find all your downloaded iPad Applications. And as they are made only for iOs devices that cannot be run on your Mac.
Hope this will help you

HT204053 i am missing pictures on my ipad 2. i have checked photo stream and camera roll. actually they were there earlier but now gone. i also use dropbox as well, and can't find them there either! Can someone help me figure this out?

Missing photos from camera roll and photo stream. i also have been using dropbox. Will someone tell me how to find them? they were there yesterday, and i did not delete any?

Unless someone physically deleted those, you describing practically impossible situation. Even deleting from camera roll would delete from photostream possibly, but not if you manually put those in dropbox and they had time to upload.

I currently using a iphone 4 with the new updated software 5.01 all of my purchased ringtones are completly gone and i cant find them anywhere on my iphone or itunes, please help

any information will help greatly

See if this Discussion offers any assistance
Missing Ringtones
https://discussions.apple.com/message/16490554

I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

I am confused. Do you mean you found the music, not the tones, or you can't find either?
If the former, then this is normal. You can't redownload tones from the Cloud.

I downloaded a ringtone yesterday and set it as my default ringtone. Today it is gone and I need to know how to find it or download it again without having to pay for it for a third time......

I downloaded a ringtone yesterday and set it as my default ringtone. Today it is gone and my ringtone is the standard default that came with the phone. I cannot find the ringtone in my settings and I don't want to have to pay for a ringtone for the third time. The ringtone does show up in my purchased file in itunes. How do I download it again?

http://support.apple.com/en-us/HT204076

Downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped?? cannot find them now? help (restarted, synched etc etc) same problem

downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped?? cannot find them now? help (restarted, synched etc etc) same problem

Hi jaswantfromlondon,
I apologize, I'm a bit unclear on the exact context for when or how these tones disappeared. If your tones have disappeared and you are having issues restoring them, you may find the information and steps outlined in the following article helpful (it refers specifically to 8.1.1, but the steps may more generally apply to your situation):
Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
Regards,
- Brenden

I have downloaded the latest pages update on my iPad, but my iMac still has version 4.3 and I cannot find out how to update it only desktop. When I try to send something from my iPad pages to via email to be opened on my desktop in Pages, it won't open P

I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?

The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it.

I have an IPad mini WiFi (not cellular) and an IPhone 5. I use the bluetooth connection between both devices when on the road. I downloaded a navigation system on my IPad using GPS positioning. Is Bluetooth OK to use GPS positioning on the IPad?

Hi
I have an IPad mini WiFi (not cellular) and an IPhone 5. I use the bluetooth connection between both devices when on the road. I downloaded a navigation system on my IPad using GPS positioning. Is the Bluetooth connection working to use GPS positioning on the IPad using IPhone 5 as the hotspot?
Thanks for your input
Felix013

try a RESET ALL SETTINGS

I download the new IOS7 in my iPad beeing in the usa And where I come back to my country appears me again to upad te my iPad of ferina the IOS 7. I did it my iPhone And is not working as before.what i must do

I download the new IOS7 in my iPad beeing in the usa And where I come back to my country appears me again to upad te my iPad of ferina the IOS 7. I did it my iPhone And is not working as before.what i must do

I'm sorry, but I do not understand what you are asking or saying. Perhaps you could clarify a little bit.

HT204053 I am trying to log into my IPad using my apple ID and password to download updates, which I have done before, but it brings up my daughters ID instead of mine? What do I do to get it to bring up my apple ID.

I am trying to log into my IPad using my apple ID and password to download updates, which I have done before, but it brings up my daughters ID instead of mine? What do I do to get it to bring up my apple ID.

Could it be that you or your daughter used your daughters Apple ID to install these apps? Make sure that your Apple ID is set up in "Settings > iTunes & App Stores" then delete the Apps when your daughters ID appears and then re-download them again by using your own Apple ID. This should fix the problem.

I downloaded (11) ringtones yesterday on my iPad using a gift card and I cannot find them anywhere.

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