I downloaded 2 apps that said "FREE".
One of them was OmniFocus which cost 39.99 dollars
and the other one was Things which was 19.99 dollars.
I'm sure that both of them said 'FREE' next to them when I downloaded them
because usually when you have to pay,
they tell you once more about the price and if i really want to buy it or not.
But both of the times, they didn't ask me anything at all.
When I clicked Free, it turned to Install and when I cliked Install, they were downloaded right away.
So i thought I got them for free but later I got a mail saying that I had paid for those 2 apps!
I did sent a mail to them but can I actually get my 60 dollars back?
There was nothing that I did wrong in the process so would it be possible to get my money back?
Do a doublecheck, access the App Store from a different computer and see if you see 'free' instead of a price. Also, check the reviews, if something wrong is happening then it's probably not only happening to you.
The terms of sale for the App Store is that all sales are final, however that may not always be the case.
You need to talk to iTUnes
http://www.apple.com/support/itunes/contact/
I searched the App Store and what I saw was several free omnis, but the omnifocus did have a price on it. Perhaps you clicked the wrong box?
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HT4009 i was charged for an app that said free...what do i do?
i was charged for an app that said free..what do i do?
http://www.apple.com/support/itunes/contact/
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I don't get it!!!
Without knowing what app you are talking about, no one here can explain what happended. We can however, make certain assumptions.
Many, free games include "in-app" purchases.... items that you can buy within the game that let you unlock other levels, or use to enhance the game experience. Some free games are lite versions and if you agree to upgrade the game, you may have to pay for the upgrade.
So like I said without knowing what game you are talking about and what you might have done during game play, we can only guess. But .... You should have been required to enter your password when you made any purchases - unless you had already entered your password for another reason - maybe to download a free app perhaps.
Once you enter your password, you can download continuously without having to re-enter the password for a 15 minute period of time so if that's the case, only you would know what happened. If that's not the case, more details will be needed from you for a further explanation. -
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If that's the case, the reason for this is that an Apple ID requires a credit card linked too it as a form of verification, unless you make an account using the steps here; http://support.apple.com/kb/ht2534?locale=en_AU&viewlocale=en_AU
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