I downloaded 2 games on my daughters iPod that were marked FREE..how do I get a refund?

Question

I downloaded 2 games on my daughters iPod that were marked FREE. I was charged $4.99, $6.99 and $9.99 how do I get a refund?

Answer 1

Expanding on what Winston said, many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. It's not always obvious, particular to children, that these features cost real money.
First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on the iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck.