I downloaded 3.6 thre times and I cannot log on. I get unable to connect and problem loading page. Prior to downloading the latest update Firefox worked great. Once downloaded it stopped working. Explorer works fine and my broadband connection is good.

I cannot launch Firefox after latest update was loaded.

Problem Solved. Great work, thanks for the prompt and accurate response. This is one reason why I strongly recommend Firefox over Explorer!

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Downloaded the latest update Firefox. I get the message:

Downloaded the latest update Firefox. I get the message:
"The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again."
No other copies of Firefox running. Restarted computer several times, always same response. When I close message = try Firefox, process starts all over again etc.

Try this Adobe Knowledge Base article: http://www.adobe.com/go/kb405970

My macbook pro is on version 10.6.8 and wont let me get the latest update which i need to download numbers which is 10.7.4 and the software update button tells me im up to date can anybody help?

help me please!!!!!!!!!!!!!!!

OS 10.6.8 is Snow Leopard and that's the last update. OS 10.7.x is Lion, a different operating system, and that's already been replaced by Mountain Lion, OS 10.8. Both of the new operating systems have to be purchased from Apple. OS 10.8 is available from the App Store. You would have to call Apple if you want to just buy OS 10.7.

Cs5 Brush cursor problem, on MacBook pro lion, tried the latest update, and the genious dude had no idea of what to do! Apple any fix?

Cs5 Brush cursor problem, on MacBook pro, tried the latest update, and the genious dude had no idea of what to do! Apple any fix?

Additional Info - after working on this problem for 4 hours, I shut my laptop in frustration and took a break. 1 hour later I opened my mac and the cursor had magically returned. No restart, no power on/off - nothing. Frustration. If anyone else has had this happen and has actually fixed the problem let me know. I'm sure it will reoccur.

After installing the latest update, firefox keeps giving me "not responding" message and has slowed down

In addition, whenever I open tabs the browser starts pausing for a while. This didn't happen before. I think there might be some sort of inconsistency in the latest update of firefox which was automatically installed yesterday.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

The latest update for Mac will not download

When I get the notice of the latest update and click on download it shows as downloading but stays like that all day

Download iTunes 11.1.4 from here - http://www.apple.com/itunes/download/
Hope that helps.

I need to silently install the latest Mozilla firefox on Win7 machines, I do not see any .msi available and the /S or -S commands on the setup.exe installer does not work. Does someone know what can I do?

I need the silent install of firefox for image deployment.

For windows 7, you can use the -ms switch. For example, I have a batch file that works great. It contains the following:
@ECHO.
@Echo Installing Firefox
@start /wait "Firefox Setup 3.6.10.exe" -ms
However this does not seem to work well in windows XP. To get it to work in windows XP, I had to remove the spaces from the firefox installer and run the following command:
@start /wait FirefoxSetup3.6.10.exe -ms
If anyone has an easier way to get silent install working under XP (without renaming the firefox installer) please let me know!

I get an error message after downloading the latest update. It says to download only and then to install manually. How do I fix this?

I get an error message after downloading the latest itunes update. It says to download only and then to manually install. How do I do this? Or, is there some way to make the download work? Thank you.

The message is 'errors have occurred, go to tools>download only and try installing manually'. BTW, I am using Google Chrome.

Firefox is warning me of a new download, but every time I click the download button it reads I have the latest update....How do I stop these pop-ups messages?

? Details of what??

Hello bernadetteweibel, your user agent(in your More System Details) said that you have 23.0 version of firefox (your user agent : User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:23.0) Gecko/20100101 Firefox/23.0), try to download and install the new version :
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''Trash''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac#os=mac&browser=fx24 Installing Firefox on Mac]
thank you

Cannot open grooveshark due to a supposed problem loading flash. (I have the latest version of both (Mozilla and Flash)

Everything with firefox works ok except Grooveshark. An error message appears saying: We had problems loading flash, you might have any blocker etc etc.
I don´t have any blocker and as a matter of fact i have the latest versions for both mozilla and flash. Neither version of flash test nor reinstallation process nor checking add ons or firewall settings solved my problem.
Thanks for the attention. Regards

To double-check your Flash permissions for the site, you can click the globe or padlock icon to the left of the address, click More Information, then click the Permissions tab. The "Activate Plugins" section would be the one to check.
I understand you have checked your add-ons, but in case there is an unexpected interaction, could you test the page in Firefox's Safe Mode just to confirm that extensions are not the problem? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
''Not all add-ons are disabled: Flash and other plugins still run''
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?

After downloading the latest update, Firefox starts but is not responsivc

Mac Version
When I opened Firefox a message appeared that an update was available. Soon there after another message appeared that said and error occurred while attempting to update. It was suggested I download the update manually which I did.
After the download was complete, I tried to open Firefox and it opened with all of the menu items showing but the browser window was blank. (I had Google as my home page)
I could click on all the menu items but nothing dropped down.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

Since the latest "update" Firefox crashes every time I open it

Since the latest Firefox update, the browser crashes every time I open it. Sometimes I get the "this is embarrasing screen" which asks to restore or start a new session. Either one has the same results - another crash.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Media Center PC 5.0; SLCC1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

updated tonight...problems since then
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 10.0.1.4421
Anwendungszeitstempel: 4f32aad0
Absturzsignatur: 4263
Absturztyp: 0
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 2: fe86
Zusätzliche Absturzsignatur 3: fe864004cdb784280da5712fe0cfbae5
Zusätzliche Absturzsignatur 4: 4263
Zusätzliche Absturzsignatur 5: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 6: fe86
Zusätzliche Absturzsignatur 7: fe864004cdb784280da5712fe0cfbae5

Ever since the latest update on my ipod alot of my apps don't work. Screen turns black and it bring me back to my home page.

Ever my last ipod update alot of the apps don't seem to work. everything goes black then it kicks me out to home screen. my ipod is also slower then it was before.

same problem here. Has there been any update on how to fix it?

Since installing the latest update firefox stops responding and hangs during use.

The only way I can get it to work is to shut it down and restart the application. I can open IE and access the sites which don't respond so it is definately a firefox problem. All firefox tabs stop responding including downloads. This is occurring every 2nd or 3rd page I open. Help - it's driving me insane!

See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes

Does anyone have problems upgrading Premiere Elements 12 with the latest update that will fix bugs and improve the stability of the program?

Hi there!
I can´t update my software, it starts to download and everything but when it is supposed to start the update I only get an error message.
The update is to the 12.1 version of the software and with a size of 67 MB.
The error message that I get is like follows:
"Adobe Premiere Elements 12.1-update
An error has occurred during the installation of this update. Cancel and try again later. Error code: U44M1I210"
Can anyone help me to find a solution of this problem please?
I run 64-bit version of Windows 7. (And I have the 64-bit version of Premiere Elements 12)
Best regards!

lily
Please look at the following possible Premiere Elements 12 solution for the 12 to 12.1 Update.
I am assuming that you are using Windows 7, 8, or 8.1 64 bit. If others, please supply more details.
Do you have Premiere CC or any Creative Cloud products on this same computer?
Right click the Premiere Elements 12 desktop icon and select Run As Administrator. Also, assure that you are running your
computer and Premiere Elements from a User Account with Administrative Privileges.
Disable the antivirus and in particular the firewall(s).
Then open Premiere Elements 12 to Expert workspace Help Menu/Update and determine if you can Update from 12 to 12.1.
Thank you.
ATR

I downloaded 3.6 thre times and I cannot log on. I get unable to connect and problem loading page. Prior to downloading the latest update Firefox worked great. Once downloaded it stopped working. Explorer works fine and my broadband connection is good.

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