I downloaded 32 bit but need 64 bit.

I downloaded the Photoshop Elements 13 but thought I needed the 32 bit when I actually need the 64 bit. How do I switch?

Contact the re-seller and ask for a swap or if you purchased directly from Adobe you could contact sales team with your order number.
800-585-0774

Similar Messages

  • Adobe CC 32 bit but need 64bit.

    I bought the Adobe CC package which would give me access to Photoshop and light room. This was fine until I realized my version of adobe CC is 32bit but my operating system is 64bit. Adobe state in the download that it will download the correct version for your operating system so why have I been given the 32 bit version? This version has terrible loading times on my 3.9ghz cpu and constant crashes! There is no option to force a 64bit version download and i've heard talk that it downloads both but i cant find a 64bit version anywhere on my system? Any help is appreciated but I need to fix this urgently for my university work Im running a 64bit version of windows 8.1

    My Adobe Creative Cloud desktop app is a 32 bit version and is what I am having trouble with I know its 32 bit because in the task manger it is listed as Adobe Creative Cloud (32 bit). It is saved under Program files(x86) on my C drive. Normally I wouldn't mind if the Creative Cloud desktop app wasn't working as I would access Photoshop from its desktop app but as doing this is causing persistent crashes the only way to get to Photoshop is through the Creative Cloud App. (Sorry for the convoluted answers).
    I used this link to download Adobe Creative Cloud Cloud-based creative software and services | Adobe Creative Cloud and then from within the Creative Cloud App I downloaded Photoshop.
    I too thought it would auto check with my OS which is 64bit and download the correct version (Perhaps this is correct and something else is causing the problems????)
    Thanks for a Speedy Reply!

  • PS script to disable users / Audit and remove Groups / Hide from GAL have bits but need to put it together

    Hi All
    I am trying to get a script together to run against a specific OU (our disabled Users OU) to make the process of leavers more automated.
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    1. Disable User account 
    2. Hide from GAL
    3. Export users group membership to a file based on SamAccountName
    4. Remove users from all groups except domain users
    I have some parts of this working from other peoples scripts i have found on the web but need to tie it all together which is proving to be beyond my basic scripting ability
    Below is what i have so far, this does disable users / hide from GAL and remove groups however as stated i would really like it to export the group membership to a file before removing them so i have a record should a mistake be made.
    $users= get-aduser -Filter {(Enabled -eq "True")} -SearchBase "ou=Disabled Accounts,dc=test2k8,dc=local"
    Function RemoveMemberships
    param([string]$SAMAccountName)
    $user = Get-ADUser $SAMAccountName -properties memberof
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    $userGroups | %{get-adgroup $_ | Remove-ADGroupMember -confirm:$false -member $SAMAccountName}
    $userGroups = $null
    $users | %{RemoveMemberships $_.SAMAccountName}
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    exit
    If there is anyone here that can help i would be very grateful
    Many Thanks
    Nick

    Try this:
    $Users = get-aduser -Filter {(Enabled -eq "True")} -SearchBase "ou=DisabledAccounts,dc=test2k8,dc=local"
    Function Remove-GroupMembership
    [CmdletBinding()]
    param
    [parameter(ValueFromPipeline=$true)]
    $Identity
    process
    if ($Identity -is [string] -or !$Identity.memberof)
    $Identity = Get-ADUser $Identity -properties memberof
    Write-Verbose -message $Identity.samAccountname
    foreach ($Group in $Identity.memberof)
    Write-Verbose $Group
    Remove-ADGroupMember $Group -confirm:$false -member $Identity
    $Users | Remove-GroupMembership -verbose 4> c:\users\mmcnabb\desktop\groups.txt
    forEach ($User in $Users)
    set-aduser -identity $user.sAMAccountName -Enabled $false -replace @{msExchHideFromAddressLists=$true}
    It uses the verbose stream to redirect the groups out to a text file of your choice. Please note this is untested so please use with caution.

  • HT1222 i have a 32-bit but need to download itunes for my iphone

    i hsvr s 32-bit and it says i need 64... how do i get that?

    http://support.apple.com/kb/DL1427
    Regards.

  • Download games but need iOS 4

    I was trying to download games into my original iPad.  I got a notice that I need iOS4.  I searched online.  I was told to download that from iTune.  I checked around iTune but can't figure how.  HELP.

    I think you have ios 4, and you need ios5.  Could you have read it wrong?  Anything in the store for downloads wil be based on the current system, which is ios5.1.    Plug your pad into your computer with iTunes, and update your system.  Note, your version of I tunes is probably out of date as well.  Let it update to the current version, then plug the pad it.  It will detect that it needs an update, and walk you through the process.

  • I want to try elements 11.  Can you talk to me about the free trials.  I downloaded apps., but need help. Thanks

    Hi,
    I spent the better part of this morning finding Adobe/Photoshop elements 11 tutorials.  I wanted to try changing faces on group pictures.  I downloaded what I thought would work.  Now I need help finding out if this "elements 11" is included with what I downloaded so that I may try to use this feature.  Please talk to me about this.  

    First of all, this is the Photoshop forum, not the Photoshop Elements forum:
    Photoshop Elements
    Second, the version currently available from Adobe is Photoshop Elements 12.
    What did you download, and where did you download it from?

  • HT4623 Hi I have iPhone 3GS 16gb i lost the version I put new version from the I file so i try to open AppStore icant so icant download whats app.    Real I have problem please I need download version but need what's app.    On my device how.    Please an

    Hi ihave problem my iPhone 3GS 16 gb. The problem was my mobile with version 4.3.3 so ihave problem with whatsapp I try to update so now is not working I Loss the viber and whatsapp and tango so itry to put a new version from ifile ..... Now I can't open the app store to download the application like whatsapp and viber also I loss the version 4.3.3 I need help please i need to update new version how please help me ...... Thanks apple...

    Hi ihave problem my iPhone 3GS 16 gb. The problem was my mobile with version 4.3.3 so ihave problem with whatsapp I try to update so now is not working I Loss the viber and whatsapp and tango so itry to put a new version from ifile ..... Now I can't open the app store to download the application like whatsapp and viber also I loss the version 4.3.3 I need help please i need to update new version how please help me ...... Thanks apple...

  • I'm trying to download sheet music and need to run libellous scorch add-on in 32 bit model. I have a mac running lion and the latest safari. I have downloaded FireFox 6 and run it in 32 bit but still I can't see the music score to print. Can anyone help?

    I'm trying to download sheet music and need to run sibelius scorch add-on in 32 bit model. I have a mac running lion and the latest safari. I have downloaded FireFox 6 and run it in 32 bit but still I can't see the music score to print. Can anyone help?

    Hello,
    There are no files like that in that folder (com.apple.safari).  They all have long numbers with .jpeg or .png at the end.  That's what I meant by I cannot find any files like those mentioned in all the helps I read today.  BTW-it's still crashing - no particular pattern to it at all.
    The only two things I have downloaded recently is a new version of Flash and a Mac-driven update to Office.
    Thank you very much for your attempt to help us.
    J.

  • After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times).  Any help?

    After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times).  Any help?

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • I am unable to successfully install itunes 10.5. I can download it, but when I go to install the program it says that a program could not be run and it won't give the name of the program. I have the vista 64-bit system.

    I cannot install iTunes 10.5. I can download it, but when I go to install it says that a program cannot be run and it won't give the name of the program. I have the Windows Vista 64-bit system.

    That would be my first guess.  You might be trying to install the 32 bit version of the program.
    Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform.

  • I'm using win7 64 I'm trying to reinstall itunes as it doesn't see my itouch. I'm downloading the 64 bit version but it give me an error saying it 32 bit and wants me to go to the bonjour downloads for the 64 bit?

    I'm trying to reinstall itunes 64 bit but it keeps saying its the 32 bit and wants me to go to the bonjour downloads for the 64 bit?

    Try:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • HT1926 I have a French computer running on 32 bits instead of 64 (Vista). Reinstalled several times iTunes but keep on having failure 42110!! No download available for 32 bits????

    I have a French computer running on 32 bits instead of 64 (Vista).
    Reinstalled several times the latest iTunes but keep on having failure 42110!!
    No download available for 32 bits???? This is more an Apple support question!!

    Try this user tip:
    https://discussions.apple.com/docs/DOC-4831
    Hope that helps.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I downloaded the Windows 64-bit version of iTunes, but the application won't run. It comes up with Apple Application Support - Error 2.  How can I fix this?

    I downloaded the Windows 64-bit version of iTunes, but the application won't run. It comes up with Apple Application Support - Error 2.  How can I fix this? I have uninstalled and reinstalled it several times and it still doesn't work.

    What computer do you have?  is it 32 or 64 bit operating system?

  • Attempting to install cs6 on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in but it sais it is a valid number but cannot find a qualifying product on this computer??? What

    Attempting to install cs6 extended on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in and then it tells me it is a valid number but cannot find a qualifying product on this computer?? What is the problem?

    Normally you will be asked to provide the new prdouct serial number first, then when a qualifying version is not found you elect to provide that information and then select the version and provide its serial number.  If this is not how things are flowing for you then you should contact Adobe support directly thru chat and get their help resolving it.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Downloading MUSE failed so I uninstalled (WIN7 64 bit) but application manager doesn't recognise it

    Downloading MUSE failed so I uninstalled (WIN7 64 bit) but application manager doesn't recognise it has been uninstalled so I can't re-install

    What version of the Adobe Application Manager do you currently have installed?  You can find the version by going to C:\Program Files(x86)\Common Files\Adobe\OOBE\PDApp\core.  Once there please select the PDApp.exe and right click and select properties.  You will find the version number listed under the details tab.

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