I downloaded 5 to my itunes.  When I tried to update my iPad 2 it extracted the informaion and then when it tried to restore the iPad, I got an error message saying that my iPad malfunctioned, it went into recovery mode, and it would not restore.

When I downloaded (on PC) the new 5 it crashed my iPad 2. I worked for two days to get it to stop the malfuction, went to the apple store for four hours, iPad crashed again, got a new one, new iPad crashed when I tried to restore my back up.  Down loaded iTunes to an employees computer, I was able to restore iPad to factory settings but my itunes account is on my office computer and now I am afraid to plug it into my computer.  I did delete the back up as maybe that is currupt and making it crash???  Any body know about this? 

This is Linda again.  The new iPad actually as not restored on my employees computer. I thought it was working.  Message said the device is in recovery mode and can not be restored.  I have been at the Apple store for a total of 6 hours and on the phone with support for at least 4 hours.  And now the replacement has crashed???  Has this happened to any one else?

Similar Messages

  • I used to have Emoji on my iPod when I first bought it. I had to restore my iPod because it went into recovery mode and it deleted everything. How do I get Emoji back? Do I have to buy it off iTunes?

    I used to have Emoji on my iPod when I first bought it. I had to restore my iPod because it went into recovery mode and it deleted everything. How do I get Emoji back? Do I have to buy it off iTunes?

    You can redownload iTunes purchases at no additional cost by:
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    I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?

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    Mikeyjd7 wrote:
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  • I was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

    i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

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  • HT201412 Hi, I have an iPhone 5S went into recovery mode and Restore does not clear up the problem, how to solve?

    Hi, I have an iphone 5s went into recovery mode and reset does not clear up the problem, How to slove?

    imansoheili wrote:
    Hi, I have an iphone 5s went into recovery mode ...
    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
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    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • I have never updated ios on my iPhone 4.  I am currently running ios 4.  I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?

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    Why, if it told you you have insufficient space on your computer, would it suggest making more space available on your phone?
    At a guess, you have insufficient space on your phone. Installing software will typically require more space than the final size of the software, perhaps even twice or three times as much, for the installation process. You can easily dump some videos or music temporarily, and then synch them back in afterwards.

  • TS4303 When I try to Reinstall Mac OS X Lion using the Recovery by choosing the partition, I got an error message saying that it protected. What should I do?

    My Macbook Pro will not start anymore after the update.
    When I try to Reinstall Mac OS X Lion using the Recovery by choosing the partition, I got an error message saying that it protected. What should I do?

    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    If that doesn't help Reinstall the OS.

  • Tried updating my iPad mini to iOS 8, it went into recovery mode and when I try to update then restore it on iTunes it says the download will last 300  HOURS and then it says something like "Connection failed"?

    I tried uppdating my ipad then it went into recovery mode. I thought "oh no problem, my phone has done this before". So, I hooked it up to iTunes and started to restore/update it, but when the update began, it said it would take 24 hours to download. Already abnormal. Then, the number kept rising higher and higher until it got to 300 HOURS. Then, once it reaches a certain 300, it says "connection failed. please check to see that you have a working connection or try again later" or something like that. So, my iPad is now stuck in recovery mode and I can't exactly talk to people now. What do I do?

    Hello aZaa4401
    Sorry to hear about your issue. I would start your troubleshooting with the article below to check to settings of your computer to make sure your connection is good to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    -Norm G.

  • My iPod went into recovery mode and I knew I had to restore it. However, when I plug it into the computer, nothing comes up on the iPod and my iTunes doesn't open. Except, when I plug my iPod into my wall charger, it lights up. What can I do to save it?

    For some reason, my iPod doesnt power up when I connect it to my computer, but it does if I plug it into my wall charger.
    I need to restore it as it went into recovery mode, what is it that doesn't allow it to connect to my computer and what can I do to fix it?

    You can re-download for free (As with the free music the bill just reads .00) .
    Try it with one and see for yourself.
    Oh yes, spare yourself future grief since this doesn't apply to music and video, get an external HD to back up iTunes and use it!

  • My iPhone 4s randomly went into recovery mode and iTunes can't get it to restore.

    Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
    I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
    A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
    I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
    A couple of notes about the phone:
    It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • My iPhone 4s randomly went into recovery mode and I can't restore it with iTunes...what do I do?

    Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
    I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
    A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
    I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
    A couple of notes about the phone:
    It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

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