I downloaded 8.1 and screen went black

When I downloaded 8.1 my screen went black. When I am lucky enough to turn it off and turn it back on the screen might stay on for a few seconds but not enough to reset the phone.

Try a reboot press & hold power button & menu button hold both down until you see Apple Logo you will not lose any data You may need to do this more than once. Bsydd uk

Similar Messages

  • Safari quit and screen went black

    Was browsing the internet, then Safari quit,then screen went black and system froze.managed to start up again, by unplugging power, but my question is why that should happen ?.
    Any help?

    When the screen went black and froze, was the power still on to the eMac or did it shutdown on its own? I'd first check the simple stuff: check the power cord is fully plugged in. Kind of hard to do that after unplugging the computer, I know. But check that both ends of the power cord are fully seated --- some people have noted being surprised that the power cord on the eMac end goes as deeply into the socket as it does. Is your eMac plugged into a surge protector under your desk or table and by your feet when you're using it? It's not unknown for people to bump their foot aginst a surge protector's reset button. Related to that, check all the cables attached to the eMac and make sure they're fully seated.
    You may also want to run the Apple Hardware Test as a check.

  • Was using my iphone 4 and screen went black and cant power down any help

    my i phone just went black cant power down

    Hi rickhead!
    Here is an article that will help you with some troubleshooting steps for this issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • HT4061 Just updated to ios7 and screen went black??? help

    I just updated to ios7 and my screen went blank.  What should i do?

    Basics from the manual remain the same:  restart, reset, restore.

  • Brother threw iphone and screen went black but still can hear vibrations/ring.

    also i tried doing a hard reset but my home button is off and it registers as voice control. cant connect to itunes because of passcode. i need HELLPPP??!

    Try a reset of the device by pressing and holding the home and power buttons for about 15-20 seconds. The white Apple logo should appear.
    It this does not get the display working make him buy you a new iPhone.
    Apple does not repair devices they replace them.
    If the device cannot be accessed due to a passcode and the screen is non-responsive there is nothing that can be done.

  • HT201210 Attempting to download IOS6 onto iPad2.  2 minutes after download began, the screen went black.  2 Hours later and I still cannot get the iPad to power back on.  Battery was 90% when download started

    Attempting to download IOS6 onto iPad2. Two minutes after download began, the screen went black. Over two Hours since download began and I still cannot get the device to power back on. Battery was 90% when download began. Is there a way to force the power on?

    worked for me, then general software update showed "ios 7.0.4" is up to date. awful long and frightening update but all well that ends well. this Sleep/wake AND Home worked to shut off.
    SergZak
    Currently Being Moderated  Re: black screen wont turn on
    Oct 10, 2013 3:44 AM (in response to Apfelwurm)
    The following is how to do a proper reset of an iDevice:
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

  • My daughters Ipod Touch is stuck with a black/blue screen. She downloaded the game Breakaway from the App store yesterday and today she opened the game it said this game is not connected to game centers and the screen went black/blue reset didn't work

    She downloaded the game Breakaway from the App store yesterday and today when she opened the game it said "this game is not connected to game centers" and the screen went black/blue.  I tried resetting without the power adapter and with the power adapter and nothing happens.  She has only had the Itouch for 2 weeks.

    I did try that numerous times and nothing happened.  However, I did eventually get it to work.  After trying to reset it numerous times and the screen still just staying frozen I logged into the Home Share portion on the Home computer and deleted the Bubble Birds game.  Eventually the Itouch died and I was finally able to reset it by plugging it in and holding down the buttons.  I doubt the deletion of the game helped, but since it seemed to be the cause, I went ahead and deleted it.  Thank you for your reply.

  • HT4061 my iphone 5c screen went black and now I cannot see the screen. I click on the button I hear siri but nothingon the screen.

    I was downloading a Bosesoundtouch update on my iphone. Screen went black and now I cannot see anything.
    Any suggestions?

    try a hard reset, hold the sleep.wake button and the home button down at the same time until the apple logo appears, it generally fixes this issue

  • When I added a new contact the screen went black in contacts.  I'm not able to access my contacts now.  I turned the iPad off and back on, still onlythe black screen appears.

    When I added a contact to my contacts, took a picture and added Ringtone, pressed done, the screen went black and I am not able to access contacts.  I turned off the ipad but still cannot access contacts.

    I don't fully understand what the System Reset does but I've found that it cures many ills.  It's easy, quick and harmless:
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.
    A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
    Also, you might wish to download the iPad-2 User Guide.  Pay special attention to page 162.  Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
    http://support.apple.com/manuals/#ipad
    Finally,  the User Guide can be downloaded at no charge via iBooks and a less   comprehensive version of the Guide is included as a Safari bookmark.

  • My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    Instead of trying to restore through iTunes, use the Find My iPhone to your advantage.
    Either go to www.icloud.com and perform a remote wipe of the device via FMiP, or download the FMiP app to another iOS device and do it from there.
    A remote wipe will also restore the device back to factory settings.

  • Rented movie and during playback screen went black

    After about 20 hours of error messages, I was able to download a movie rental from iTunes. After watching less than half of the movie on my iPad, first the screen froze and then the screen went black. I closed the video application and I also reset my iPad, but still the video screen remains black when I open the video application. Trying to download and watch movies on iTunes is terrible. Please help ...

    I am deployed in Iraq and have only my 1st gen iPad with me.  I purchased 4 movies via iTunes however, the internet here is very bad and there were a ton of interruptions so it took almost 4 days to complete all the downloads.  When I started watching one of my movies, it froze and the display went black.  I to tried a restart first on the video application and then on the iPad itself to no avail.  It wasn't until I reset all settings in the general tab of the systems settings did the video application start responding but if I tried to play the same move, it would do it all over again.  When I go to iTunes and do a check for downloads, nothing is there however, I believe that with all the interruptions, bits were missed in the download process and iTunes simply cannot detect it.  Also, if I do delete the movies in question, I will have to buy them again because the iPad hasn't been synced to my computer thus no transfer has taken place.  Apple either provide a workaround for re-downloading movies free of charge to iPads or refund us our money for content that you have failed to deliver.....

  • We just moved from the United States to Costa Rica.  The first two days my mac worked great.  Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it

    We just moved from the United States to Costa Rica.  The first two days my mac worked great.  Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it. When I restart it seems okay and I see my main screen, but only for a second and then it goes black again. 
    This computer was brand new in June.  Is it the humidity???   What can I do.  Please help!!!!

    No guarantess but try smc and pram resets,

  • I just dropped my iphone and the power botton stopped working and the screen went black i allready tried to connect it to the computer and nothing what can i do

    my iphone fell on the floor and the power botton wont work and also the screen went black i already tried to reset it throun itunes but the phone did not connect and i dont know what to do

    You can take it to Apple and get replaced as long as you pay for the replacement.
    Allan

  • I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

    I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
    PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

    Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

  • My iphone's screen went black and now it won't stop vibrating..

    My iPhone's battery was at 20% and I tried calling my fiance and the phone's screen went black. When I tried turning it on/off, it starting vibrating out of control, and it still is. I tried plugging it in but iTunes can't detect it. Help!!

    hold down the two buttons past the sliding powere bar If it dont work let the battery run down

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