I downloaded a bogus app that was a scam. How do I report it and get my money back?
I download Microsoft® Office Word 2010 - Mastering in 24h™, v1.1 (4+) from the seller Thi Nguyen on my iPad and it was bogus. It was a page with crazy numbers and letters on it. How do I get my money back?
If you believe e that you are justified in asking for a refund, contact iTunes Store Support.
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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I just bought an ipad 2, it has not arrived but i would like to cancel the order because that was not the one I wanted. Do I get my money back if I make a return?
You will need to talk to Apple, they would be the only ones who can tell you. We are just a user to user forum here.
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By mistake I started a down load in app store. How can I stop it and Get my money back?
By mistake I started a down load in app store. How can I stop it and Get my money back?
Try > Apple - Support - Mac App Store - Contact Support
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I have a new iPhone 4s and downloaded some free apps formt eh app store. A few days later my phone had updates to install on the apps but kept taking me to the billing details on my phone. I deleted the apps as it was doing my head in. I recently downloaded the 'free' apps again and I have been charged for them!!! How do I stop this from happening and get my money back as I have been clearly ripped off!
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html -- Apple notes all sales are final but others have reported success on a one-time basis with this kind of thing.
iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 -
My daughter purchased a My Little Pony app for $99.99! How she did this without my password, I have no idea. But I need to undo it and get my money back ASAP. Please help!
For responsible parenting:
iOS: Understanding Restrictions
http://support.apple.com/kb/HT4213 -
.
http://www.apple.com/support/itunes/account/
I've yet to hear a success story about a refund from there, though. -
I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.
Did you fail to look at the requirements before purchasing?
All sales are final. You can try contacting itunes support and asking for an exception -
My 10 yr. old went behind me and downloaded some music which used all my money on my account. Is it any way that I can delete it and get my money back on my account.
You can try contacting iTunes support via this page and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have downloads on my account that I DIDN'T buy. How do I fix this and get my credits back?
If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699
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Is there any option that if I did not like the app. Could I delete it and get my money back?
No that is not an option.
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Can you return an app and get your money back
I was told you can return an app that you purchased and get your money back if that is true how do I do it?
A refund may not be possible since the terms of sale for the iTunes Store, as Joey said, state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
Good luck. -
Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was? And also prevent this from being able to happen again. I have the link the kid used (http://www.ihackintosh.com/2009/05/how-to-hack-the-user-password-in-mac-os-x-wit hout-an-os-x-cd/) Apparently he used hack 2. HELP PLEASE!
Not sure why you can't delete that account. If you have admin privileges, you should be able to. Sounds like you only removed the Home Folder for that account.
You should highlight/select the account you want to remove and then click the minus button. Might need to unlock the padlock with your admin password.
Have a look at these articles from Apple, if necessary.
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8162.html
http://support.apple.com/kb/DL1399 -
Is there anyway to cancel a download and get your money back?
I downlaoded a tv show that im not sure i want anymore, is there anyway i can canel my download and get my money back?
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?
Take it back for a refund.
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I purchased an app, but it does not work. Can I cancel it and get my money back?
I purchased an app two days ago but it does not work. Can I cancel it and get my money Back?
I have in ipad2
Thank youYou can always try to contact iTunes Support:
http://apple.com/support/itunes/
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