I downloaded a digital copy of a movie and when I went to play the iTunes special features lines of code appeared instead? Can I get a new download of the iTunes special features?

I downloaded a digital copy of the film Hanna and the digital copy was supposed to come with itunes extras (special features) but when I click on it a bunch of code appears as follows in stead of the special features:
<!doctype html>
<html>
<head>
<meta http-equiv="Content-type" content="text/html; charset=utf-8" />
<meta name="hdtv-fullscreen" content="true" />
<meta name="hdtv-cursor-off" content="true" />
<title>Hanna</title>
<!--      TuneKit      -->
    <script type="text/javascript" src="TuneKit/src/TuneKit.js" charset="utf-8"></script>
<!--      Styles      -->
<link rel="stylesheet" href="css/shared.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/home.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/chapters.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/features.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/gallery.css" type="text/css" media="screen" />
<link rel="stylesheet" href="css/more.css" type="text/css" media="screen" />
<!--      Controllers      -->
<script type="text/javascript" src="controllers/data.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/home.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/chapters.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/features.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/gallery.js" charset="utf-8"></script>
<script type="text/javascript" src="controllers/more.js" charset="utf-8"></script>
</head>
<body>
<div id="bleed">
<div id="navigation">
<div id="vid" class="vid_bg">
</div>
</div>
</div>
</body>
</html>
Can I get a new download for the special features?

andrewfromcarmel,
I experienced a similar issue with 10.6.8 and iTunes 11.
Several questions:
1. What version of iTunes are you using?
2. Is your iTunes library located on a network drive or a local drive?
3. What error are you getting during the download?
4. Do you have the ability to try and download the extras file on a different computer?
Regards,

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