I downloaded a film from itunes store on my ipad but it doesn't start

i downloaded a movie from itunes store on my ipad. i went to try and watch but it doesn' start. it ask me if i want to start watching, i press ok. the screen goes black but after a few secods it goes back to the main page. please help!

You go into settings, iTunes and App Store and turn off to show all. Show all shows both 'on device' and 'in the cloud'. Turning that off makes your device show 'on device' only and makes the cloud items invsible.

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