I downloaded a free game to my ipad. Then I deleted it, and a few months later downloaded it to iphone and bought inapp purchases. When I tried to re download app on ipad, the inapp purchases don't show up.
A few months ago I downloaded the same app for iphone and bought in app purchases. Now I can't get it on ipad. Think it reverts back to first time I downloaded it. Won't show that I purchased inapp purchases.
The in app purchases you made were removed when you deleted the app.
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Hi not sure whats happened but when I try to down load any apps a message comes up the I need to set security questions, when I have answered them and pressed done nothing happens what do I need to do?
Using AirPlay on iPad
http://support.apple.com/kb/HT4437
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Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?
You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions -
I allow my grandchildren to play free games on my ipad and iphone that I download for them. Is there a way to prevent them from accidentally (or otherwise) purchasing upgrades? My 6 yr old just did so and has no idea how she did it. Is there a setting that would prevent this from happening?
Yes. You can set restrictions.
This is covered in the manual.
iPhone User Guide (For iOS 5.0 Software)
iPad User Guide (For iOS 5.0 Software) -
Hi ,Earlier i was able to download free games on my ipad2,but now everytime i am trying it is asking for billing information?
even after selecting "none" option i am not able to download free games on my ipad ?
please help me if u have solution for thiskhalid08 wrote:
Hi ,Earlier i was able to download free games on my ipad2,but now everytime i am trying it is asking for billing information?
Earlier when - today? Some time in the past? When did this start? -
I am facing problems with mails after update iPhone 4S/io7. I have configured yahoo mail in iPhone 4S. When I click on refresh, it shows new mail downloaded but when I go inside inbox the new mail don't show up. Can anyone help me with this iOS 7 issue ?
Hi were you able to resolve yours?
I was very worried losing all my medical stuff on my iPad Air 2, plus i have nothing to use for the next day! So i have to try all the possible things i read on the internet!! And this worked on my part (Thank God, and thank you Google)
Perform a hard reboot
Hold down the Home button and Power button on your iPhone or iPad and keep holding them until you see the Apple logo. Once you do, you can let go. When your device boots back up, go ahead and check to see if the apps have started re-downloading. If they still appear to be stuck, continue on. -
i cannot download or updates any apps after upgrading the newest ios .. it show offers In-Apps Purchase... anybody can help me ?
This is happening to me too. I'm looking for anyway to fix this its getting very annoying not being able to update apps.
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When I click on my iPad App Store Updates, the wrong apple ID is showing up. When I go under settings the correct one is displayed under the app store.
Does the wrong Apple ID show up with a particular App or all Apps?
Apps are linked to the ID they were purchased with, so if you have Apps purchased with different IDs you may need to logout with one then log in with another to update the second one.
We've also seen were "free" Apps are downloaded from the Internet, but they are not really free but instead were just hacked by a different user so need to be updated with that account. That can prevent updates. If so, it's best to delete the bogus app and get a good copy from the App Store.
ivan -
I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!!!!
Try this. It worked for me.
I discovered the same problem. I had an older version of Pages on my iPad. After updating it to the latest version all my previous documents created in pages for the iPad were rendered unreadable and a message stated that they were an invalid format. Why for the life of me would a program that was created by Apple and sense updated not be able to read previous versions...well that's a whole other sad story. Any way I discovered how to fix it but it would require that you had backup your iPad on a computer and not emptied your trash. If this sounds good than here is how you fix it... And it worked for me.
These steps will enable you to reinstall a previous version of the Pages app so you can be able to read and edit older documents.
FIRST: if you did backup your iPad using your computer and did not empty your trash, GOTO the trash and look for PAGES 1.4 (or other number) ipa ( that's the file extension) ie PAGES 1.4 ipa.
SECOND: move that file out of the trash and onto your desktop. Once you do this, double click on it and a box will come up stating a newer version has been found and do you want to revert back to older version. ANSWER YES. It will than automatically place and overwrite the older version back into the file on iTunes that contains the rest of your backed up apps.
THIRD: and this is where it is important that your backup would have to have been on your computer. I'm not sure if backup on the cloud will work. iCloud backup at your own risk And here's why. Before you restore you will need to remove the latest version of Pages off your iPad by doing the usual : holding down the home button until the apps wiggle and remove by pressing on X on app. Removing off your iPad will also delete all your documents but if you have a previous backup on your computer those documents will be stored safely on itunes and will return.
FORTH: plug your iPad into your computer and allow it to sync so iTunes will recognize it. Once iTunes is up and you can see that it recognizes your iPad, GOTO "FILE/DEVICES/RESTORE FROM BACKUP." ******* DO NOT CLICK ON BACKUP***** click on RESTORE FROM BACKUP. This will reinstall all previous settings and documents that were their when you backuped PLUS the older version of Pages that you placed back from the above steps. Let it run through all the setups ( this could take up to 20 minutes...depending on amount of data and photos and apps).
FIFTH: Once everything is reinstalled a message will popup on your computer stating "to leave iPad plugged in until iTunes recognizes it again" ( it's basically rebooting itself). Once done (leave iPad plugged in still) GOTO iPad and follow the steps. IMPORTANT: iPad will ask you if you want to SET IT UP AS A NEW IPAD, BACK UP FROM THE CLOUD or BACK UP FROM ITUNES.....press SET UP AS NEW IPAD. Follow all of the steps required. Once complete GOTO iTunes on computer, look for "IPAD" plus a little arrow ( should be on upper right corner of iTunes window, click on it ( this will safely disconnect your iPad from iTunes) . Now unplug iPad from computer and go to your iPad and look for the older version of Pages. It should be there along with all your old documents ( readable and editable too).
Hope this helps. Good luck. -
There was an option, provided by itunes, while updating ios, saying 'download and update', 'download only', 'cancel'. I accidentaly checked 'don't show this message again'. and now i want to change my preference. How to get it back please?
hello , i did exactly the same thing , and my app store icon look like this :
http://i.imgur.com/FIrph.png
so can you tell me how did your friend send the app store for you? please -
Apple TV 2 with the newest OS don't shows my films, bought on itunes. why?
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If your rescue email is not working and you cannot remember even one answer, then you only have one option - call Apple.
http://support.apple.com/kb/HT5665 -
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Possible iTunes issue:
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Then Home Sharing
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Of course it was there but just now they are disappeared. I work on a Mac
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