I downloaded a movie and it said i do not have enough storage on my ipod. i went to the videos app and played the video and it buffered so i watched it. after it was done, the time expired because i rented the movie. It is still taking up memory. Why?
In the downloads section there is an error that there is still not enough space to get the movie. It is taking up half of my space and there is no abort download. Help!
Movies are not one of the items you can reload via iClould like apps, music, and some other items. You can contact iTunes and request a redownload,. They may give you one.
How to report an issue with Your iTunes Store purchase
Similar Messages
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MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
I am very upset about this. I have spent forever trying to figure this out. I can't even take anymore pictures.
You didn't buy more storage for your iPhone. You bought more iCloud backup storage.
Delete some content from your device (such as photos or videos) to make room. -
I Purchased lord of the rings extended trilogy but do not have enough storage on my ipad mini 16gb. onky 1 movie fit, is there a way to view the other 2 or to get a refund?
To have them all on your iPad at the same time you would need enough free space, which you won't have on a 16 gig model.
You might be able to download them on your computer's iTunes, possibly via the Store > Check For Available Downloads menu option, or by going to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage. If you can you can then sync/watch them one at a time to your iPad, or stream them from your computer's iTunes to your iPad via homesharing : homesharing will need to be enabled on both your computer's iTunes (File > Home Sharing menu option) and iPad (Settings > Videos) ; both will need to connected to the same wifi network ; and iTunes on your computer will need to be open ; you should then get a 'shared' library option in the Videos app on your iPad -
I tried to download the upgrade, now it won't install and I can not access my documents. It said Vi did not have enough space for the upgrade so I made room but still no luck. If I delete the ap and reinstall I will lose my stuff. Any ideas? It won't open so I can email it to myself.
What upgrade are you trying to install? Your profile shows iOS 5.1.1, which is the current max iOS.
Cheers, Tom -
I was downloading muis on my iPod. A message came up and read " You do not have enough storage..go to settings.." Question: How do I add storage? Where do I go on my iPod to add the storage?? Help!!
JFKYou can't add storage to the iPod. Yo can go to Settings>General>Usage and see what is taking up a lot of storage so yoknw what to delete.
Also maybe:
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
I purchased a guns and roses album from itunes. All songs did nt down load only some. error message said i did not have enough access privledges for the operation whatever that means
This refers to permissions on your computer which must have been changed. Start by using Disk Utility to repair permissions. Then do the following:
Reset User Permissions and ACLs in Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
From the Utilities menu select Terminal. At the Terminal prompt enter: resetpassword. Press RETURN. When the window opens select your startup drive where it says "Select the volume containing the user account:" At the bottom of the window you will see, "Reset Home folder permissions and ACLs." Click on the Reset button. -
How do you export your movie using idvd? I keep getting error messages and notices that I do not have enough space to transfer to a dvd.
Can you give us the steps to re-create the problem, and the exact wording of the error message you are getting please.
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I can't backup my iPhone 5. It says I don't have enough storage. So I've deleted like 6-7 apps and its still says I don't have enough storage. And it also says the same thing when I want to buy new apps or music. Also my messages won't send; I have to turn my phone off and resend then just to they can send. I can't even take any pictures because it says I have no storage.(I currently have 1,658 photos and 72 videos by the way.) What can I do? I just my phone in late December. I didn't think it would act up this bad before I even had it for a year. Please help.
Your phone needs more storage, buying storage on iCloud.com doesn't change that.
Delete some of the stuff off of your phone, it's full. -
I was given a new phone because of a technical problem with my other. Everything was replaced because of iCloud but now it is telling me I do not have enough storage room on this phone to perform a back-up. Can I fix this?!
Why don't you call Apple tech support thru your provider. They will be able to help you in short order.
PS - If you want help here you need to provide a little more information i.e. how much memory does your iPhone -4- have and how much free memory do you have after restoring from the cloud? -
My iphone storage is full and I do not have enough storage for upgrades or to take more photos/videos, download apps, etc. I do have my photos/videos ON for icloud sync but not sure if I can safely delete them from my iphone to make room. And if I can delete them from my phone how do I access them on my icloud? I logged in for the first time and do not see where to access photos/videos?
You can't just store photos on icloud. They can be included as part of a backup or when using photo stream to sync photos from one device to another, but 1) photo stream keeps photos for up to 30 days after which they are deleted from the servers, and 2) never rely on a backup to icloud as a way of storing photos. (When photos are deleted from the device, they are no longer on recent backups, and older backups get deleted in short time.)
When it comes to photos, users should sync them to a computer for archiving. Then they can delete the photos from the device, as the computer will have copies.
Photos in backups on icloud cannot be viewed on icloud.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083 -
ICloud will not back up my phone and says i do not have enough storage available.
I used my sons Apple ID and password when setting up my iPhone 4s. It now says that i do not have enough storage available to back up my phone. How can i set up my own account without losing any data?
<Edited by Host>Hey e.cliff,
Thanks for the question. When you sign out of your son’s iCloud account you will be prompted to keep or delete the data on your phone. After you elect to keep the data on your device, you can setup your own iCloud account and the data will be merged/uploaded to your new account:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
As always, it is a good idea to backup your device before attempting these steps:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks,
Matt M. -
i damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?
Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier. -
When I realized I didn't have space I backed up my phone and erased all the pictures on it to make room. When I went in to try to download the rental it wasn't there anymore.
Hello Chasa11,
It sounds like you paid for a rental but there was not enough space to download it, and after clearing some space you are unable to download it. If it is not appearing in the Rentals Tab of the Videos app I would check to see if you can resume the download in the iTunes Store app:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
From: iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Thank you for using Apple Support Communities.
All the very best,
Sterling -
My iphone 4s will not back up with iCloud. it tells me i dont have enough iCloud storage available, that i can manage my storage in my settings, when i click the settings it tells me i have 2.8 GB free space out of 5 GB. i dont know what to do about this problem. it hasnt been backed up in 3 weeks. and if i still have icloud space avaliable on my phone i do not need to purchase more. i have very few aps backed up on my icloud. i do not understand this help me please
Go to Settings>General>Usage and see how much space is available on your phone (listed at the very top). The pop-up might be telling you that you don't have enough space on your phone to perform the backup, not that you don't have enough space in your iCloud acount to store the backup.
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