I downloaded a movie but it is not playing

I downloaded a movie but it isnt playing

Okay. I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

  • I rented a movie but it will not play.

    I rented a movie but it will not play. I get a message saying there is a problem and then iTunes shuts down.  The help screen then says to download the latest version to avoid this problem, but I already have.  What do I do to be able to watch the movie I rented?

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • HT1657 I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

    I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

    I deleted the movie from my itunes library and went to my purchased items, but how do I download from my purchased items. It shows I purchased the movie but thats it.
    Thanks for the help!

  • Rented movie but it will not play

    just rented a movie but it will not play.

    Hi 1adamsdad,
    If you are unable to play a rental, I recommend reporting this to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers!
    - Ari

  • HT3775 This info is not helping. I am using VC500MAC digital video conversion system to record old VHS tapes to computer. The file is .mov, but quicktime is not playing it back. Help, please.

    This info is not helping. I am using VC500MAC digital video conversion system to record old VHS tapes to computer. The file is .mov, but quicktime is not playing it back. Help, please.

    Sorry for this question. Can you use this device with Vlc or QuickTime? Does skype support it? Is this device supported only by its own software?
    I need a device that can work with my own software. My software can work only with a QuickTime supported device.
    Thanks if you will reply to me.

  • I have downloaded a movie, but it did not appear in itunes, I went to select "Check for Downloads" under store, and I received a message that there were 25 errors in the download. There is no information on how to correct the problem.

    I purchased a movie from the itunes store, it had errors (25) in the down load, and it does not allow me to down load again. I just get directed to the Store, and Check for available downloads, which when selected again informes me that 25 errors occured, etc... how do I get this fixed so I can download the movie?

    Yes, done all that but there is no adobe flash player listed in the add ons >plug ins site. However in the program listings on the start section adobe flash player is displayed.
    I have tried down loading it again and although I have done this from downloads and it displays as done it does not reappear in plug ins.
    The plug ins I have got listed in Tools>Add_ons>Plugins are
    Microsoft RDM 9.0.0.3250
    Microsoft RDM 9.0.0.3250
    Mozilla Default Plug in 1.0.015
    Shockwave flash 10.01.2.76
    Windows Media player Plug in dynamic link library 3.02.6.28

  • HT1390 I downloaded a movie but it does not appear in my movie folder

    I downloaded a movie from iTunes (confirmed that my account was charged for it) but it does not appear in my iTunes library.  (I have done this before - the movie automatically appeared in my Movies folder the last time.  This time, it did not.)

    Phil0124 wrote:
    Tap on this icon:
    All Downloaded movies and shows will appear there.
    Yes. I know where downloaded movies can be found. And the question has already been marked as solved.

  • Downloaded I tune to my new Computer and my downloads came up but they will not play.  It says I must authorize them.  What is that?

    I downloaded I tunes to a new computer I bought.  I signed in and my music came up.  The songs will not play.  It says I have to authorize them  What is that?  How do I get them to play?

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • I recently downloaded a movie but it's not in my library, what do I do to retrieve it?

    I downloaded "The Hunger Games" movie three days ago. I planned to watch it the day after downloading but I was busy. Today, I had free time so i decided to put it on, but it wasn't in my library where all my other bought movies are. I wondered if it was too late to watch it (as in the renting period had expired) but I checked that and I found out that you have a month and then 48hrs after you click play to watch it. I am absolutely certain that I never pressed play on it so what should I do?

    What exactly did your friend do ? Did you or he take a backup of your iTunes library before updating your computer ? Have you checked to see if your music is still on your computer ? By default your iTunes library is stored under :
    Windows XP: \Documents and Settings\username\My Documents\My Music\
    Windows Vista: \Users\username\Music\iTunes
    Windows 7 and Windows 8: \Users\username\My Music\iTunes
    If it's there then you can add it to your iTunes library via File > Add To Library.
    If not then do you have a copy of your library on a backup ? If you do then use File > Add To Library to add it back.
    If you haven't got a backup then you might, depending upon what country that you are in and if the music is still in your country's store, be able to redownload your iTunes purchases via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

  • I have downloaded a movie but it will only play for about 5 seconds at a time. It doesn't seem to load in advance. Any suggestions?

    I need help to understand what to do when my movies won't load so that i can watch them without it stopping and starting. Any suggestions?

    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • 2+ movies but the will not play into each other on DVD

    I am making a wedding video. I want to break it up into intro, ceremony, reception, interviews etc. I made a seperate video for each of them in hopes that each one can be watched on DVD seperately or ALL in a row. I drag Intro, ceremony, reception, interviews into IDVD so there are 4 videos in a row. The DVD will play ONLY ONE at a time. I want the option that if they start with intro that it will just play into the other 3 videos below it...
    PLEASE HELP!

    Hello eporon,
    the only possibility to create a DVD with several movies and have the option to either play the parts separatly or "play all" as in commercial DVDs is to duplicate your movie(s).
    This means you have to import the individual movies (as you already did), then create a new movie where you join the parts into one. Now import that movie as well and name the menu button "play all".
    Important: this can only work if the combined parts are less than 60 min long (DVD-R is max 120 min).
    Alternatively you could create a single movie out of the four parts and place chapter markers for each individual title (ceremony, reception...) the let iDVD create a chapter submenu. Now the separate titles can be accessed from there.
    hope this helps
    mish

  • I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

    I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

    I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away.  Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies.  Then I tried to play it and it said it could not open the movie.  I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up.  Did you ever find an answer to your question?

  • I made a movie on iMovie and went to burn to DVD and of course I could not...contacted Apple and they said to download an app to help solve this problem...i did..so I could finally burn a DVD, but it will not play on my DVD player...HELP!!!

    I made a movie on IMovie and went to burn it to a DVD ...I could not do this so I contacted Apple..they had me download an App and then I could make a DVD...but it will not play on my DVD player...does anyone know how I can solve this problem.. I purchased this to make DVD's and now I can not do that!!

    This is a known issue.  It really comes down to two key factors - what type of DVD are you burning to + what type of DVD player you have.
    This article will help.  It's lengthy and can be technical in some parts but should shed some light on your problem.
    http://www.media.utah.edu/dvdworkshop/pdf/DVDCompatTest.pdf

  • HT1657 my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

    my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

    Hi there kirk279,
    You may find the troubleshooting steps in the article below helpful.
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    -Griff W. 

  • HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

    have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

    Hi beckai.rose,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 3001,"  "-42110," or "5103"
    This alert is related to iTunes Store movie rentals and authorization issues.
    Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
    If your iTunes is up to date, remove the SC Info folder.
    If you continue to have issues with this purchase, contact the iTunes Store Support team:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

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