I downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?
i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?
Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari
Similar Messages
-
NEED URGENT HELP!
My computer was trying to connect to my Bluetooth mouse but I accidentally hit cancel so now my computer won't connect to my mouse. I turned my computer off. When I turned it back on it still won't connect and I can't login! Help!Reset the SMC.
Barry -
When I have current shows to download, my check for available downloads tells me all items have been downloaded. I have to go to iTunes Store and then to the show's iTunes page and click download.
Downloading past purchases from the App Store ... - Support - Apple
-
As administrator of my pc icannot download musc/video from Store: the message (translated from Dutch) "You do not have authority to write in iTunes Media files. Adjust your authorisation in explorer and check for available downloads in Store
Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!
-
puchased music in itunes. but no file can be found. Have checked for available downloads but nothing available. Went to purchase again thinking i would not be charged again, but it warns me that i will actually be buying again and may have duplicates in library after purchase. Normaly after i purchase from itunes, it is a free download any time after, and on my other devices.
Why can't itunes locate these files?It has always been very basic to maintain a backup of the important files and data on your computer.
Use that backup to put everything back. -
I downloaded a song yesterday, April 6th. It didn't download successfully, but Apple or i-tunes said it has been downloadd to my computer. Well it hasn't. I only get the first 4 or 5 seconds when i try to play it. i don't want to pay for it again. What should I do?
Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads... -
I can't fine the "check for available downloads" button anywhere and I want to download an album I preordered
It should be under the Store menu on your computer's iTunes :
If you are using your phone then does it show in the Purchased tab in the iTunes store app on it for downloading ? -
I bought and was charged for some music. It is not in check for available downloads or the purchased file. It does show up on my view my account recent purchases. Where could this music be? I recently recovered from an iTunes problem and had to uninstall and reinstall and finally manged to get everything back to work. Except for this most recent purchase which just happens to be my son's band so I would really like to have it.
Start with this article.
http://support.apple.com/kb/TS1408
If you live in the US, you can always redownload the music at no cost. See this article for information.
http://support.apple.com/kb/ht2519
And if nothing else, try contacting iTunes support and explaining the situation to them.
http://www.apple.com/support/itunes/contact.html
B-rock -
I downloaded two albums yesterday and only half of each of the songs have downloaded when I play them. There is nothing to say it is waiting for the rest to download and I have checked for available downloads...help please!
no, i had to leave so i logged out and when i opened itunes on my mac and went into the downloads tab it only had one paused download listed. i resumed the download for the one movie listed and the other one never showed up. its been about two weeks since i initially bought the two movies so i figured something was wrong.
-
im trying to download my free copy of Ted when i purchased the blu ray copy, and i cant seem to get it to download, i seem to have it, i run windows 7 and use itunes most current version as well. i try to download it and i get a window that pops up and says: You have already purchased this item. You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu.
after that i just don't know where to goe, where available downloads are located in the store, i look up the movie and it just says to purchase, i already have so i just need to downloade my copy, any help or advice?http://www.apple.com/support/mac/app-store/contact.html?form=account
-
I've been in contact with Apple support team regarding this issue. I have about 9 items available for download(preorders mostly) but it's not listed under download. When I click on Check for available download, a message with 'iTunes temporarily unavailable' appears but when I go to the iTunes store itself, its working just fine. I've already been charged twice for the same movie which Apple have kindly refunded me for one of them but I still haven't managed to download that movie yet. Apple says its a problem with my computer and given me all sort of ways to rectify the issue and still no hope. Everything else seems to work just fine including the actual iTunes store, wifi syncing and cable syncing etc. Can somebody help me with this if you know how to solve this problem or if you've had the same issue now or before?
I am using the latest Software updates on my iTunes and these 9 items were purchased whilst on this new updatesLaunch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads... -
iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh! -
Cannot download movies using "Check for Available Downloads"
I was downloading a few movies to watch when iTunes crashed. After starting it back up again, I tried to use the Store->Check for Available Downloads option. I keep getting the error message "Unable to check for available downloads. The network connection has timed out." I've tried signing out and signing back in, downloading from 2 different computers, using wired and wireless connections, and downloading from my account page. None of these has helped, and after contacting the iTunes help staff I received an email asking me for more info. I gave them the info and sent the email on Saturday and haven't received a response. Does anyone have a solution?
They fixed it! I just got an email saying that a digital booklet I was trying to download had started the problem and was stopping many further downloads. They removed the booklet and I'm downloading fine now. They will reinstate the booklet into my download queue once all the other media finishes downloading. Use this link to report your problem. Hope you have success!
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries -
Cannot check for available downloads nor download media from iTunes store.
Here's what I can do: 1) I can access the internet. 2) I can access and purchase media from the iTunes store. 3) I can stream radio through iTunes. 4) I can download podcasts.
Here's what I can't do: 1) I cannot check for available downloads. 2) I cannot download purchased media. I receive the following message in a pop up window. "Unable to Check for Available Downloads. The iTunes Store is temporarily unavailable. Please try again later."
I have tried all of the following troubleshooting guides recommended by iTunes support without success:
http://support.apple.com/kb/TS1368
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
I have also removed my router out of the equation and connected directly to my cable modem so port forwarding is not an issue either. The only idea I have left is to call my ISP. Seems like a long shot. I know it is going to be something obvious.I just realized that I posted this in the wrong forum. If you are an administrator and want to move it, please feel free. Sorry.
-
I'm trying to download songs that was transferred via Carbonite, not getting message that states "Unable to check for available downloads, iTunes is temporally unavailable". What do I do? Any suggestions??
Same problem, I have a season pass for Mad Men and suddenly cannot download, says iTunes is temporarily unavailable. Problem occurred before I updated to the new iTunes and afterwards, on two different computers. Here is what Apple had to say:
"I have verified that the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your internet connection, local network, or your local computer itself. This article outlines some of the likely culprits:
http://support.apple.com/kb/TS1368
Apple Discussions are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.apple.com/category.jspa?categoryID=149
If you are still unable to connect to the iTunes Store or receive this error, you will need to call our AppleCare technical support team. A representative will be able to tell you about Apple's complimentary and fee-based support options and can help you determine which option might be most helpful in this case. To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html"
so far, no luck.
Maybe you are looking for
-
Not Recognizing External Hard Drive Mac Book Pro
Good Day! I have a 2010 Mac Book Pro that I just downloaded the neww OS X Lion for the upgrades ext... I haven't had any other problems exept that before I downloaded the Lion my Mac would recognize my external hard drive (WD passport). And now it d
-
What modification is required?
class TemperatureConversion public static void main (String args [ ] ) double x ; for ( x = 212 ; x > 200 ; x = x - 1 ) double y = ( x - 32) * 5/ 9 ; System.out.print ( " x = " + x ) ; System.out.print ( " y =
-
Screen behaves strangely and the computer would freeze on wake up
Hi everybody. I have a problem. Sometimes after the starting chime and the apple logo grey screen, my mac would show for a few moments a strange screen with little white "rectangles" filling the grey space. (see image). Then, once that's what happen
-
Make a field encrypted like password field
Hi, I want to make a text field encrypted like password field in find user form so that that filed comes as dot when a user enter that field. For that I made secret = true for that field. But after doing that the find user form is not working for tha
-
My software won't open the NEF files from the camera. I have downloaded the latest DNG convertor but it still won't open them for editing. Do tell me..... I have to upgrade to Elements 11? Also iphoto won't recognise the files to download off the cam