I downloaded a movie on one of my computers, and yet I can't see it in my purchases and I can't download it on any other devices. Any suggestions?

Films will only show in your library if you've downloaded it on that computer or copied it from another computer. You checked the Purchased link under Quicklinks on the right-hand side of the store homepage to see if it shows there for redownloading on that computer
If it doesn't show there then you can copy it over from the computer that you downloaded it on e.g. via home sharing : http://support.apple.com/kb/HT4527 (that page refers specifally to music, but it works for other content types as well).
Or you can right-clidck (control-click on a Mac) on the film in the iTunes library that it is on and select 'show in explorer' ('show in finder') and copy it to, for example, a flashdrive, and use that to copy it onto the other computer's iTunes library (File > Add To Library)

Similar Messages

Move up one level in path and make new folder

How do I get applescript to make a new folder one level up from myFolder i.e.
set myFolder to ¬
(choose folder with prompt "Where are the image files for which you want to change exif data ?") as reference
make new folder at myFolder with properties {name:"Gallery JPEGs"}
makes a new folder inside myFolder, but how do I tell it to move up one level from myFolder and make a new folder?
Thanks.
Pedro

You can use statements such as the following ones:
*tell application "Finder" to make new folder at container of myFolder with properties {name:"Gallery JPEGs"}*
or
*tell application "Finder" to make new folder at container of container of myFolder with properties {name:"Gallery JPEGs"}*
and so on…
And if you want the folder “myFolder” to be contained by the folder “Gallery JPEGs”, use the following statements:
*tell application "Finder"*
*make new folder at container of myFolder with properties {name:"Gallery JPEGs"}*
*move myFolder to the result*
*end tell*
Message was edited by: Pierre L.

What happened to the recently purchased icon on the left side of the playlist? I used to could purchase songs from one of my computers and then put them on the second authorized computer by selecting recently purchased. Is there another way?

What happened to the recently purchased icon on the left side of the playlist? I used to could purchase songs from one of my computers and then put them on the second authorized computer by selecting recently purchased. Is there another way?

Well in order to keep all the ratings, playcounts ect ect of songs in iTUnes, place the songs back into there original folders/places on the "Old harddrive" by cutting (Not copying) them from the new Harddrive. Now iTunes should report the songs has being there and have ! marks beside the imported folder from your external Harddrive.
Now you will delet the dead/broken links (Or missing music from the new drive)in iTUnes. Goto Ottos site for a script that will remove dead links and other things here
Just download, unzip, and run the program.
http://ottodestruct.com/iTunes/QuickScripts.zip
Now with everything in place and the dead links removed you will either consolidate the library or set it to copy to another Folder. If you consolidate it moves ALL your music listed in iTunes to the "iTunes Music" folder and can not be reversed. If you set it to copy, it will just copy music from its current folder to the iTunes music folder. You will have to pick the best option for you but consolidating will work best if your trying to free up space. To consolidate goto "Advanced" and select "Consolidate Library". To copy goto Edit>preferenses>Advanced tab>general sub tab and check "Copy FIles to iTunes music Folder when added to library". THis location is also where you will change the location of iTunes Music folder from your old harddrive to the new one by hitting the "Change" button above the reset button

For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?

For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?

thrillhousecody
Thanks for the reply with additional information.
Recent history for Premiere Elements points to the program having problems when more than 1 video card/graphics card is
being used by the computer on which Premiere Elements is running. This observation may seem contra indicated by the fact
that you say that the program did work well about 2 years ago in the same setup. But other factors may have set in with regard
to drivers, drivers versions, and driver conflicts. But this factor, does need to be ruled in or out.
Can you disable one or the other card to determine the impact of this on your problem?
But, of prime concern with regard to video card/graphics card is the use of a NVIDIA GeForce card with Premiere Elements 10.
Even if your NVIDIA GeForce were the only card, Premiere Elements 10 will not work properly unless the NVIDIA GeForce driver
version is rolled back to about May 2013. This may be one of the major factors here.
a. Device Manager/Display Adapters and find out Driver Version and Driver Date
b. Read the background information for the Premiere Elements 10/NVIDIA GeForce issue
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
Also see the Announcement at the top of this forum regarding the matter - also with full details of the situation and how to fix with the
driver version roll back.
Please review and consider and then we can decide what next.
Thanks.
ATR
Add On...This NVIDIA GeForce situation is specific for Premiere Elements 10. You should not expect to see the problem for
later versions of Premiere Elements.

HT203167 i rented a movie on my ipad a few weeks ago. i haven't watched it yet but can no longer find it on my device or anywhere. Thoughts?

rented a movie on my ipad a few weeks ago. i haven't watched it yet but can no longer find it on my device or anywhere. Thoughts?

You can't re-download it after it has expired (if that's the case).
You could try to contact support, and you MAY get an exception...
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1657 my rental has reported a download error and cannot be downloaded or deleted - any suggestions?

my rental has reported a download error and cannot be downloaded or deleted - any suggestions on how to fix it one way or another?

Hello there, asim01.
The following Knowledge Base articles offer a few pointers with troubleshooting issues with downloads from iTunes. First thing to try is verifying connectivity to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue is related to an interrupted download:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Ultimately, if you are still unable to download your purchase, feel free to report the issue using the following information:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT3951 iTunes failed to download to iPad - no other device

I purchased an audio book - this has been paid for. But there was a problem with the download. I am not able to resume download as iTunes does not recognise a purchase has been made. There is no copy in iCloud. I have tried to go back to the book in iTunes but it says 'purchase' or preview. Advice would be helpful!

Audiobooks are currently a one-time only download, so if it didn't download successfully to the Music app, and it's not in the Downloads tab in the iTunes store app for resuming, then you will need to contact iTunes Support to get a re-download.
By 'no other device' do you mean that you haven't got a computer to do 'report a problem' from your purchase history ? If you have a computer : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If you don't have a computer (or if the above 'report a problem' doesn't work, which for some people it doesn't appear to, it takes them to this site on a browser instead of showing a form in iTunes), then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purhcases, Billing & Redemption

I went into itunes on one of my computers and when I went to sync up the songs I had purchased it wouldn't let me.

I went into itunes on one of my computers and when I went to sync up the songs I had purchased on another computer, both of which are authorized on the same account, it would not detect that I had purchased the song, even though I have a receipt saying that I purchased the songs days ago.

Hello Vulspyr
Look in the iTunes Store and there will a link that says Purchased, once there you should be able see all purchased made under the Apple ID that you are signed in with and there should be a cloud icon to download those tracks. The article below will assist you further.
Download past purchases
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

I have just setup a new ipad and the first app I downloaded was ibook. I pad says its installed but I can't find it. any suggestions please?

I have just setup a new ipad and first app I downloaded was ibook. my ipad says its installed but I can't find it. any suggestions please?

For some reason this happens to some people. The one thing that works is to reboot your iPad. To reboot: Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider) until the Apple Logo appears, then let go of both buttons and your iPad wil restart. Once it's back up, I'm betting you'll see iBooks.

I have just downloaded ML. I can get my email via iCloud, but I can't get it on MAIL 6.0. I have done the JAVA thing--seems to be OK. MAIL 6.0 on my desktop won't sync with Mobile Me and won't download emails. Any suggestions?

I have just downloaded ML. I can get my email via iCloud, but I can't get it on MAIL 6.0. I have done the JAVA thing--seems to be OK. MAIL 6.0 on my desktop won't sync with Mobile Me and won't download emails. Any suggestions?

Just did something--am not sure what, probably in the "iCloud"--but seems to be working at last!

I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library and won't let me redownload. Any suggestions?

I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library and won't let me redownload. Any suggestions?

Skippy2121 wrote:
I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library
Sync your iPhone to iTunes to copy the iTunes purchases to the computer.
Or iTunes prefs > Store.
Tick Show iTunes in the Cloud purchases then click the Cloud icon after the song names to download them.

HT4108 I have a apple component AV TV out cable (red, green,blue + red,white) and have had this connected to TV for about 6 months working fine. I moved the TV disconnected cables to move now I can only get video and no sound back on TV. Any suggestions

I have a apple component AV TV out cable (red, green,blue + red,white) and have had this connected to TV for about 6 months working fine. I moved the TV disconnected cables to move now I can only get video and no sound back on TV. Any suggestions ?

No answer but marking as answered because I want to clear my unresolved questions.

I am trying to download Adobe Flash Player but it won't download, are there any suggestions?

I am trying to download Adobe Flash Player but it won't download, are there any suggestions?

What is your operating system, version & edition?
What is your browser, version & edition?
Can you try downloading the full installer(s) for your environment from http://forums.adobe.com/thread/909550 ?

I can't download PDF's from iCloud. Everything else downloads fine. Any suggestions?

I can't download PDF's from iCloud. Everything else downloads fine. Any suggestions?

Ok, and is this on your Mac in the native Mail application, or on your Mac using iCloud webmail at http://www.icloud.com/ in a web browser? If the latter, which web browser?
When you say you "can't download" - do you actually mean download and save to your hard drive as a file, or do you mean you can't view PDFs inside the mail application?
What happens exactly when you try to download/view these PDFs? Any error message?

I downloaded the new itunes and now it won't run. Any suggestions?, I downloaded the new itunes and now it won't run. Any suggestions?

I downloaded the new itunes July 20 and now itunes will not open (or run). I have downloaded a couple times and still it won't open. Any suggestions?

Hello evelyn35,
The following article can help restore iTunes' connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I downloaded a movie on one of my computers, and yet I can't see it in my purchases and I can't download it on any other devices. Any suggestions?

Similar Messages

Maybe you are looking for