I downloaded a new version of Adobe Acrobat and got malware . I am now afraid to upgrade anything connected with Adobe.

How do I ensure that malware will not piggy back on any updates from Adobe?

Keep your attention on the download interfaces for preselected options for downloading other products.

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I was prompted to download the new version of Adobe Reader XI 10.0.03. I now cannot open it

I was prompted to download the new version of Adobe Reader XI 10.0.03. I now cannot open any document. I have never had trouble before. It gives me an error message: “Adobe Reader cannot open in protected mode due to an incompatability with your system configuration. Would you like to open Adobe reader with protected mode disabled.” I tried a number of things including clicking on the first and last options the prompt gives. Help!

Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

I am unable to download the new version of Adobe since I do not recall my password and am unable to retrieve it. Can you help me? I need the new version to utilize programs.

I am unable to download the new version of Adobe since I do not recall my password. I was prompted to click on the question mark in the password field but there was none. How do I resolve this issue?

Are you talking about a Mac password or a password for Adobe's website or something?

I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..

I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..

Assuming Allan's advice is not correct, and you do run the installer, I think I've heard of that problem and it involves removing the old Flash plug-ins, then install the new version. I don't use it so I don't know what they are called, but will be the /Library/Internet Plug-ins folder.
You can go here and enable HTML5 in YouTube so you don't have to use Flash: http://www.youtube.com/html5
Most(?) of the content is HTML5, but you may run into videos where you still need Flash.

I did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)

i did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)

You downloaded Adobe... what? Adobe has tons of applications.
Which Adobe product did you download?
Clinton

Every time I try to download the new version of Adobe Flash Player it saves as a .txt file and I do not know how to get it to save in the correct format.

Every time I try to download the new version of Adobe Flash Player it saves as a .txt file and I do not know how to get it to save in the correct format.

Please post in the Adobe Flash Player forum.

HT5655 I try to download the new version of adobe flash player and it gets to 95% then freezes

I try to download the new version of adobe flash player and it gets to 95% then freezes

Try the instructions here:
http://forums.adobe.com/thread/1267823
After trying everything else, this worked for me
OS X.6.8

I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer.

I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer into my iTunes. It lets me play the song from the folder in my computer and then it opens with iTunes and plays the song all the way through, but then if I try to play it again, it says the file cannot be located. So then I go to locate and go to the folder and all that and select it and nothing happens.

Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
* also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I'm trying to download a pdf form on my ipad it keeps telling me to download a newer version of Adobe reader I have done this and it still says the same thing any ideas

IIn trying to print a pdf form on my I pad but it keeps telling me to download the latest version of Adobe reader I have done and it still won't let me see it or open it in any other way any ideas

Moved to Adobe Reader for iOS.
If you are trying to open an xml based pdf file, then it is not supported on the present version of Reader for iOS.

I keep being asked to download a new version of adobe flash player which i have done so several times but i still can't see videos i.e. face book because it still asks me to download the latest version any ideas ?

when i click on a video say on Facebook i am asked to download the latest version of adobe flash player which i have but it still keeps asking me any ideas ?

You are downloading the Flash installer, which I think itself downloads another installer, which may again download something else that has to run. Adobe's installer is one of the worst pieces of software on the PLANET.
That said, the problem is that you are not actually running the installer and letting it update Flash. Doing so will force you to quit Safari in the process.
Go look for whatever Adobe downloaded to your Downloads folder and run it.

HT201401 I got a 3G phone and recently I downloaded the new version for my phone and every since some of my songs that i downloaded thru itunes will not play in it's entirety

I have a IPHONE 3G and recently I downloaded the latest version for my phone and since some of my songs that I downloaded thru itunes will not play in it's entirety

I have a IPHONE 3G and recently I downloaded the latest version for my phone and since some of my songs that I downloaded thru itunes will not play in it's entirety

I have partially downloaded the new version of adobe flash player on mozilla through the plugin option. it wont let me open it or watch any videos until i download it completely. how can i fix this?

i cant figure out how to download the application any other way. everytime i click on it in the downloads box it says application not found.

Well, after hours of trying to figure it out I gave up and un-installed and re-installed that last verion of Adobe Flash Player and now it seems I can play games again in Messenger. Everything else had been fine just that. I can only figure it was because it was having a hard time updating the first time and took me 3 tries. So even though it said it was installed, apparently it wasn't done correctly.
Though when I couldn't figure out what was wrong at first I looked and checked to see all the things were enabled that were supposed to be and they were.
I even tried to go to the Adobe site and download the last version I had and couldn't find it. Kept coming up with the new version. Others said if you download a particular older version it may not have all the security features in it.
This really gets to be a bit much, especially when you're by yourself and have only a smattering of knowledge of technical things.
Thanks fore responding to my question.
DFelice

After I downloaded the new version of Adobe Flash Player 11.3.300.262, I can't seem to play games with my friends on Yahoo Messenger.

It could be a coincidence but when I upgraded to the latest version of Adobe Flash Player 11.3.300.262 I can't seem to play any games on Yahoo Messenger with my friends. I know when I updated for some reason I had to try 3 times before it took it. It shows it's updated. I'm wondering if I have to un-install and re-install it. Also, I never use Internet Explorer 8 but when I went in there to check I found a plug in check link there and it showed over there that Adobe Flash Player needed updating but it was an older version and not the one Foxfire had me update too. Now I'm really confused if this is causing a problem. I have never had to check Internet Explorer for plug ins before. Have always just updated in Foxfire since that's what I use. The Adobe Flash Player seems to play videos okay so not really sure if that's the issue or not. My Java plug-ins have been fine and have been updated awhile ago, so I know it's not that. Any help is appreciated. Thanks!

Well, after hours of trying to figure it out I gave up and un-installed and re-installed that last verion of Adobe Flash Player and now it seems I can play games again in Messenger. Everything else had been fine just that. I can only figure it was because it was having a hard time updating the first time and took me 3 tries. So even though it said it was installed, apparently it wasn't done correctly.
Though when I couldn't figure out what was wrong at first I looked and checked to see all the things were enabled that were supposed to be and they were.
I even tried to go to the Adobe site and download the last version I had and couldn't find it. Kept coming up with the new version. Others said if you download a particular older version it may not have all the security features in it.
This really gets to be a bit much, especially when you're by yourself and have only a smattering of knowledge of technical things.
Thanks fore responding to my question.
DFelice

I keep getting a message to update and download a new version of Adobe Flash Player I also received

I keep getting a message to downlod an updated version of Adobe Flash Player. I also received a notice to change my password because of phishing problems. I changed my password but should I download the different Flash Player or is that phishing also?
Message was edited by: Nana Noland

Find the ADDRESS box at the top left corner of your browser ( where http://forums.adobe.com appears ). On the far right side of the ADDRESS box is a clockwise circular arrow that will REFRESH your current web page. Immediately to the left of the REFRESH arrow is a small circle with a diagonal line thru it ( the universal symbol for negation as in the traffic sign NO LEFT TURN ). Left click on the small circle and then click on the TURN OFF ACTIVE X FILTERING button that appears in the drop down box.
Flash Player is probably already properly installed on your computer. Internet Explorer ( your browser ) just blocks certain TYPES of content as potentially harmful and when it does, ABC.com ( for example ) thinks you don't have Flash Player installed and offers a way for you to install it. You don not want to turn off Active X filtering using the tools menu because that will make you vulnerable to malicious applets that the filter was constructed to protect against.

I downloaded a new version of Adobe Acrobat and got malware . I am now afraid to upgrade anything connected with Adobe.

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