I downloaded a PDF ebook onto my ipad and it says it is protected and can't be opened until I sign in with my adobe I'd. I am already signed into the adobe app, is there somewhere else I need to sign in??

Please help! I can't open this book, I have already paid for it. whenever I try to download it I get an error message about it being a protected file and I have to sign in with my Apple ID, I am already signed in to every possible adobe and apple app I can be, wtf??

Hi inGeniousty
It was a couple of months ago that I had the problem. I did manage to sort it out and I think what I did was as follows.
You don't say whether you have your wi-fi turned on. Part of my problem was the the wi-fi on my iPad was turned off, so, whatever my response to the pop-up, it wasn't sending a message to iCloud and it therefore just kept coming straight back. I think what I did was to select the Cancel option on the pop-up and then really quickly (during the 1 second when the pop-up was off the screen) I tapped the Settings icon on the main iPad screen. The pop-up immediately reappeared, but at least by that time I was in my settings screen. I again selected the Cancel option on the pop-up and, this time, turned on the wi-fi during the 1 second when the pop-up was off-screen. When the pop-up immediately reappeared, the wi-fi had connected me to the internet, so I could select the Canel option on the pop-up and this time it did actually cancel the pop-up permanently.
I really sympathise with your frustration - I love my iPad, but it really is exasperating when this type of problem occurs and there's no Apple shop in town!

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