I downloaded a program that was an adware and now can't get rid of it. How do I do it?

I downloaded a program that was an adware with out understanding what it really was and now can't get rid of it. How do I get rid of it?

Click here and follow the instructions, or if they don't cover that type of adware, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
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Downloaded coupon from shopathome and now can't get onto the internet how do I remove it

In order to get access to download coupons I had to upload their information and toolbar which is visible on my problem loading page from Mozilla. I was able to get this far by going into windows safe mode.
I can not get on line by Internet Explorer or MSN. The address is correct. I fear that a virus maybe backdoor or simply the ShopAtHome site has locked me out of the internet. All other computers in the home work on the internet. Is there a way to go back before I downloaded this or is there a way to delete it

Instructions from the ShopAtHome.com web site ( http://www.shopathome.com/pages/faqs.aspx#gen13): 
'''''For Windows Users:''''' 
'''''To uninstall the Toolbar, go to your Windows Control Panel. Next, click on "Add/Remove Programs". Our Toolbar is listed as ShopAtHome.com Toolbar or SelectRebates. Click on the appropriate name, then click on Change/Remove. With the "SelectRebates" version, you will see a box which gives you a choice of uninstalling both the Toolbar and SelectRebates software, or only the Toolbar. (Please note that if you uninstall the SelectRebates Software, the Toolbar is also removed.) Make your selection to uninstall only the Toolbar; or both the SelectRebates Software and Toolbar, and click "ok." With the ShopAtHome.com Toolbar you will not see any box, the software will simply go through the uninstall process and remove the necessary files. The Toolbar and/or Software are removed after your reboot your computer. '''''
Also see the following Firefox articles:
*https://support.mozilla.com/en-US/kb/Uninstalling+add-ons#Troubleshooting
*https://support.mozilla.com/en-US/kb/Cannot+uninstall+an+add-on
 
You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml|PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#You '''MAY''' need to change a preference to reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#You '''MAY''' need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
 
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#Update the [[Java]] plugin to the latest version.
#*Download site: http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

When I do my email (hotmail), I get this tag that says 1 item, and I can't get rid of it, it's with everymove of the mouse, hate it, any suggestion on how to submarine this beast?

This is like an active tag, I don't know what the heck it's supposed to do but it's a totally annoying active tag. And every time I move the mouse it's move also w3ith it.

Disable Yahoo Messenger in your Yahoo Mail account.
Use the arrow on the right of your account name to go offline or sign out.
* http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN2003

My computer keeps freezing on me every 15 min do i have a virus I was told when you have mozilla firefox you don't need virus protection is that true and how can I scan if I have a virus and now do i get rid of it?

# Question
My computer keeps freezing on me every 15 min do i have a virus I was told when you have mozilla firefox you don't need virus protection is that true and how can I scan if I have a virus and now do i get rid of it? edit

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r32
# Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

I just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please

i just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please

Hey I've been all over and can't get any help. I'm well aware its not an Apple product but its an app for Mac OS so I thought I'd try here. I bought 2 new iMacs yesterday for my parents (5K) and I'm just trying to get them some help as there in their 70's and AOL is all they know.
But hey thanks for your help,

I just downloaded iOS 6 on my iPhone 4 and now can no longer open internet links that were texted to me. Anyone else having the same problem?

I just downloaded iOS 6 on my iPhone 4 and now can no longer open internet links that were texted to me. Anyone else having the same problem or know how to fix this?

The SMS links thing is highly annoying. You don't have to copy/paste however. You should see an icon like this: (>) to the right of the text bubble with the link. Tap on that, the in the screen that opens, tap "Visit".
Alternatively, you can tap twice directly on the link, then hold your finger down after the second tap.
Still unnecessarily difficult, but not as bad as copy/paste.
What I don't get is why can't I find any mention of this change or how to fix it (if even possible) elsewhere online?

I was downloading itransmition on my iPad when done downloading there's a shadow of the app still downloading as if I am downloading again. Then I uninstall the app by clicking the 'x' but the shadow still there and I can't get rid of it.

I was downloading itransmition on my iPad when done downloading there's a shadow of the app still downloading as if I am downloading again. Then I uninstall the app by clicking the 'x' but the shadow still there and I can't get rid of it.

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

Sent email that was too big and now nothing will send

I sent an email that was too big and now nothing will send.

Delete the problem message from your outbox.

How do I get rid of the "Downloads" button on my bookmarks toolbar? Somehow it just appeared and I can't get rid of it.

How do I get rid of the "Downloads" button on my bookmarks toolbar? Somehow it just appeared and I can't get rid of it.

Firefox 20 changed from the old Download Manager to a new Download Panel. You can find a complete write-up here: [[Find and manage downloaded files]].
I suggest keeping that arrow around since it provides handy notifications. You can use the Customize feature to drag it down to the add-on bar where it won't take up as much space. To start customizing:
* right-click a blank area of the tab bar > Customize
* tap the Alt key > View menu > Toolbars > Customize
If you really don't need it, just drag it to the Customize dialog. You can always come back for it later if you like.

I have a text window open that displays every move I make on the desktop and I can't get rid of it. Help!

My grandson was playing with my mouse and keyboard and did something so that now I have a text window open that displays every move I make on the desktop and I can't get rid of it. Help! The window continuously tells me where I am, etc.

Go to System Preferences > Universal Access > Seeing Tab > Turn VoiceOver off.
Or CMD FN F5
Captfred

My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!

My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!

If the old laptop was a mac also, then use your Time Machine backup to restore you user settings and files.

I just got a MacBook Pro and when I was setting up I got this voice over thing to help me out...I now can't get rid of it and it is driving me crazy...can anyone help?

I just got a MacBook Pro and when I was setting up I got this voice over thing to help me out...I now can't get rid of it and it is driving me crazy...can anyone help?

System Preferences > Universal Access. Turn off Voice Over in the "Seeing" tab:

The side menu that had the iCloud "download all" button in it is gone and I can't get it back?

This is my first Mac. I have iTines 12. I signed in to iTunes and I was going to download each song that was in the cloud by individually clicking on it, but noticed in the side menu that there was an icloud button that could download all my stuff in the cloud at once. I went to click it and double click or something and the menu turned into it's own window. I didnt like it so I closed out both itunes iwndows, quit itunes and restarted it and the menu with the Icloud download all button has not returned. My brother swears I'm making it up, haha. Ive tried everything!

Hey There daniellaaaaaa,
First of all, congratulations on your new Mac! Like most people, one of the first things you want to do is to get all of your music from your old computer into the new one.
The article below explains how to do that. My personal preference is the suggestion to back up your old iTunes library to an external drive first. This is preferable to downloading only your iTunes Store purchases from iTunes in the Cloud.
I'll provide information for both scenarios below for you:
How to move your iTunes library to a new computer - Apple Support
https://support.apple.com/en-us/HT204318
Download past purchases - Apple Support
https://support.apple.com/en-us/HT201272
Add music to iTunes - Apple Support
https://support.apple.com/en-us/HT201169
Here is a resource that will help you get started using the Finder application to find files and folders on your new Mac:
Switch Basics: Moving from Windows Explorer to the Finder - Apple Support
https://support.apple.com/en-us/HT201748
I hope this information helps ....
- Judy

I just downloaded an update to ITunes this morning, and now I am getting an error message saying iTunes can't start because MSVCR80.dll is missing from my computer. What the heck happened?

I just downloaded the latest update for iTunes this morning, and now I am getting a message saying that iTunes can't start because MSVCR80.dll is missing from my computer. What the heck happened?

Troubleshooting issues with iTunes for Windows updates - MSVCR80

HT5624 I just updated the software on my iPad and now can't get all the open files to close as I used to in older version. When I double-click the round button, the open programs show up, but I can't hold down to have the "x" appear to close them. Help.

I just downloaded the updated software and now can't shut down open programs like I used to by holding downthe round button, having them appear at the bottom of the screen, holding them down for the "x" to appear and then closing them by clicking "x". I can get the program icons to appear, but don't know how to shut them off now.

Swipe up or drag up on the app window to close the app.

I downloaded a program that was an adware and now can't get rid of it. How do I do it?

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