I downloaded a rental movie and it won't transfer to my new iPad, although I did it last week and it worked., I downloaded a rental movie and it won't transfer to my new iPad, although I did it last week and it worked.

This is not the first time I have rented a movie and watched it on my iPad, but for some reason this time it will not transfer from my iTunes library to my iPad.

While looking through profile first aid, I came across this that might help explain my problem.
Searching for profiles...
Checking 20 profiles...
/Library/Printers/EPSON/InkjetPrinter2/ICCProfiles/Standard.profiles/Contents/Re sources/Epson IJ Printer.icc
   Tag 'desc': Tag size is not correct.
   Tag 'dmdd': Tag size is not correct.
   Tag 'desc': Description tag has a bad Macintosh string.
   Tag 'dmdd': Description tag has a bad Macintosh string.
   The file is locked. Could not be fixed.
Repair done - 0 out of 1 profiles fixed.

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My iphone 4s has no itunes and a new "hard of hearing" blue screen SIRI after the 6.1.3 download. Where did it go? How do i get it back? And how can i switch back to the old gray SIRI?

Hello there,
After the 6.1.3 download, my iphone 4s has no itunes and a new hard-of-hearing blue screen SIRI after the 6.1.3 download. Where did the itunes app go? How do i get it back? And how can i switch back to the old gray SIRI?
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Hello there, tonjay82.
There are some great sources of information in the following article that might help you in resolving the issue at hand:
iOS: Understanding Restrictions
http://support.apple.com/kb/ht4213
Particularly of note is the following:
You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
and
Additional Information
If your iOS device is missing a particular application or if a certain feature is not available, ensure that Restrictions are not enabled. Symptoms can include:
App missing from the Home screen (Safari, Camera, or YouTube for example)
Feature or service unavailable (Siri, Location Services, and so on)
Setting missing or grayed out (such as Mail, Contacts, and Calendar; iCloud; Twitter; FaceTime)
Important: Restrictions can also be enabled or enforced using a profile (typically installed when using the device for business or education purposes). You can check for installed profiles in Settings > General > Profiles.
Thank you for reaching out to us at Apple Communities on this issue.
Cheers,
Pedro D.

HT201272 I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

These are user-to-user forums, you are not talking to Apple here.
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Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

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If no fix, Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

TS1425 My co worker has given me his iPod to take home and transfer his music to my laptop, however, I am unable to access his music to download it to my computer. How does this work?

My co-worker has given me his iPod to take home and transfer his music to my laptop, however, I am unable to access his music to download it to my computer. How does this work?

You need to transfer the iTunes Library from the most recent backup you made before the hard drive was replaced.
You can't transfer the full iTunes Library from the iPad back to iTunes.
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I have a gen. one ipad purchased from a friend. I find that it's using 5.1.1 and I am trying to download Netflix 5.1. However, I keep getting a prompt that I am REQUIRED to update to iOS 6 in order to download the Netflix icon to my iPad. How to fix??

I purchased a frist gen. iPad from a friend. I find that it's using 5.1.1. and says that it's "updated" when I check. Problem came when I tried to download my Netflix onto the ipad. I keep getting the prompt that I must upgrade to iOS 6. The netflix is 5.1 so I don't understand the problem. My son also purchased a first gen. iPad and was able to download his netlifx account with no problem. He got an option to "download a previous version". I don't get that option and we have the same iPads - both running 5.1.1
I read that there is a way around this problem but can't seem to locate a solution. I've tried numerous times and always get the same prompt - that I must upgrade to iOS6. Can anyone help me with this. Using my Netflix was one of the main reasons I purcased the iPad.

And they do offer a compatible version. As I am running running Netflix on my first generation iPad just fine.
You'll need to first "purchase" the non compatible version either on a newer device that can run it or on a computer running iTunes using the Apple ID that is on the first Gen iPad.
After that is done, you should be able to go into the App Store App, and find Netflix under the Purchased Tab. Tap on it to download it and you should be warned its not compatible, but will be offered the compatible version.
App Store: Install the latest compatible version of an app
http://support.apple.com/kb/ht5919

HT4914 My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions? Our devices are synced to the same computer and we currently download titles from the same library.

My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions? Our devices are synced to the same computer and we currently download titles from the same library. We both use separate apple id's on our devices.

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
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You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

This problem showed up last year spent 2 months with apple senior supervisor for tech support no solution. When the "new" itunes came out problem fixed its self. Just did an update last week or so and back to the problem. In "get info" missing all rt side

Last year upon an update some of my itunes media was not working. Then the new version came out and it fixed itself.
Well another update and we start over with the problem. In the itunes store you can not preview any tv show, music video, or movie.
In your itunes library none of the purchased movies, tv shows, or music videos play. The element the same is in the get info tab. The information in the right side pane in the middle is gone. The left side information is still present. The right side info is the purchase info. Even an item downloaded today had the missing info and will not play. After dealing with apple support with the first go around last year. I uninstalled and reinstalled itunes 8 or more times, in the proper order. I deleted my itunes library and reinstalled it. We deleted all types of program files and program data. nothing worked. I was trying things on my own and foung nothing. Please help I am so frustrated with this. It seems to be a codec error that I can not solve.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?

I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?
Because I cannot update the software until I chose if I want to begin with a new phone setting or download a backup.
But the backup is of course not compatible with the old iOS.
So will it be possible to get the new iPhone going, then do the software update to 8.3 and then download / use the data from
my 4S icloud backup?

1. Settings > General > Software Update > Update the to 8.3
2. Settings > General > Reset > Erase All Content & Settings
3. Reactivate phone and follow prompts to restore iCloud (or iTunes) backup.

An app I purchased and downloaded directly to my Ipad is missing and not in my app files on my PC. When I go to the app store to re-download it I can not the says I have already downloaded it. How do I get my app back?

An app I purchased and downloaded directly to my Ipad is missing and not in my app files on my PC. When I go to the app store to re-download it I can not and the app says I have already downloaded it. How do I get my app back?

You should be able to copy it from your iPad to your computer's iTunes via File > Transfer Purchases, or you should be able to re-download it via the Purchased link under Quick Links on the right-hand side of the iTunes Store home page - if that says that it's already downloaded, then that implies that it's already on your computer

I am trying to install Illustrator C6 on new system (Win8.1), Already de-activated from old system. I downloaded the 3 files. First file opened and had fonts, but second file (1.8Gb) does not open; does not appear to have an exe file. How do i install?

I am trying to install Illustrator C6 on new system (Win8.1), Already de-activated from old system. I downloaded the 3 files. First file opened and had fonts, but second file (1.8Gb) does not open; does not appear to have an exe file. How do i install?

what files (names and extensions) did you download?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

After updating to Yosemite, I updated iPhoto. Alert said to convert my library to new iPhoto. Then alert said I needed to repair permissions. Then a freeze. Then iPhoto won't find and show my library. How do I fix this?

After updating to Yosemite, I updated iPhoto. Alert said to convert my library to new iPhoto. Then alert said I needed to repair permissions. Then a freeze. Then iPhoto won't find and show my library. How do I fix this? I can see the library icon on my external drive, but it doesn't show as a library in iPhoto. When I double click on the icon, nothing happens. When I choose it from alternate menu, doesn't open. Where do I get help?

Peter
Do you have a back up? What version of iPhoto do you have? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

The new iTunes 12 does not have a rent tab. I've downloaded two movies which appear in the Movies folder on my Windows Explorer but not in the actual iTunes programme itself. Completely frustrating!

The new iTunes 12 does not have a rent tab. I've downloaded two movies which appear in the Movies folder on my Windows Explorer but not in the actual iTunes programme itself. Completely frustrating! Where can I find these two movies to watch? It asked me once it was downloaded if I wanted to watch it but I wasn't ready to and now can't find where to play these again.

When iTunes/iPod sync process failed due to timeout, the iPod, has only the initilaised filesytem structure at the start of the Sync.
The timeout failure could be due to
Bad hardisk - do the iPod disk diagnostic, refer to this excellent post by tt2
Slow USB port or resource - Dont use any USB hub, disconnect all other USB devices while syncing
Timeout due to Antivirus or other plugins - disconnect from Internet and stop the Antivirus or monitoribng software if you are syncing.
Preferably stop doing other things while syncing this ancient device, which the latest iTunes designer, think will soon be extinct.
Have a nice day!

I downloaded the whatsapp app to my new iphone, and when i wanted to create an account, i could not, it said, unable to send message. I downloaded it several times later, but i still could not create the account, it always said, unable to send, help

I downloaded the whatsapp app to my new iphone, and when i wanted to create an account, i could not, it said, unable to send message. I downloaded it several times later, but i still could not create the account, it always said, unable to send, help

I recommend reaching out to Citrix via their support system -
http://www.citrix.com/products/receiver/resources-and-support.html
The receiver app has a specific list of servers it's compatible with, if the server is not on the list the app won't work in OS X.
http://support.citrix.com/servlet/KbServlet/download/28492-102-671726/Receiver%2 0for%20Mac%2011%204%20FAQ%20v1_1235.pdf
Do you know what server you're connecting to?

I downloaded a rental movie and it won't transfer to my new iPad, although I did it last week and it worked., I downloaded a rental movie and it won't transfer to my new iPad, although I did it last week and it worked.

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