I downloaded a rented movie and can't copy it to my Gen 1 iPad.

I receive an error when syncing that "this move cannot be played on this iPad".
Why would iTunes offer an incompatible movie? Can I still watch

Where did you look?
On ipad? It is in the videos app
On your computer? Library>Movies

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I've downloaded a rented movie and transferred to mi ipod touch but can't find it on the device - where do I find it to play

I've downloaded a rented movie and transferred to my Ipod touch but can't find it on the device to watch it - where do I find it?

Hi,
Have you tried using your iPod's Search function to find the movie? (The Search function is to the left of the home screen.)
Hope this helps!
---likeabird---

I could not download a rented movie and cannot find a way to receive a refund. Do I have to use the dispute process with my Visa provider?

When rented movies do not download properly or completely, there seems to be no method to obtain a refund. It is poor business to require the customer to use the credit card dispute process to make good on a bad purchase. This was my first and last attempt at downloading a rented movie from iTunes. I would NOT recommend the process to a friend. The site is confusing, the process takes forever, the movie did not completely download, and the company only provides a 24 hour period to correct the problem (left up totally to the customer). Thank God for Netflix! Always works and is very reliable!

There are a number of methods to contact iTunes Support when you have a problem with a purchase. You can try the 'report a problem' page to contact them : http://reportaproblem.apple.com
Or you can use this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I'm downloading a rented movie, and it's not playing it at all. I go to click it, and the timer starts but it's only a black screen. Help?

It's downloading, and when I go to play it, the timer starts, but not the movie, and the movie plays and its black screen. I have the latest update. Help!

What password did you set up in the Setup Assistant when you created your initial user account? This is the password it wants - your admin password. If you did not create one then see below:
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
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For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
     OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself

Rented movie and can't locate it on computer

I rented movie from itunes from computer. Now can't find it.

Welcome to the Apple Community.
You need to let it fully download on the computer before it can be seen on the Apple TV.

I downloaded a rental movie and it won't transfer to my new iPad, although I did it last week and it worked., I downloaded a rental movie and it won't transfer to my new iPad, although I did it last week and it worked.

This is not the first time I have rented a movie and watched it on my iPad, but for some reason this time it will not transfer from my iTunes library to my iPad.

While looking through profile first aid, I came across this that might help explain my problem.
Searching for profiles...
Checking 20 profiles...
/Library/Printers/EPSON/InkjetPrinter2/ICCProfiles/Standard.profiles/Contents/Re sources/Epson IJ Printer.icc
   Tag 'desc': Tag size is not correct.
   Tag 'dmdd': Tag size is not correct.
   Tag 'desc': Description tag has a bad Macintosh string.
   Tag 'dmdd': Description tag has a bad Macintosh string.
   The file is locked. Could not be fixed.
Repair done - 0 out of 1 profiles fixed.

I am trying to download a rented movie and keep saying error and retry, I am trying to download a rented movie and keep saying error and retry, I am trying to download a rented movie and keep saying error and retry

I rent a movie a week ago and still is not downloaded, it keeps saying there is an error and retryWhat can I do???

Hello there, teterita.
The following Knowledge Base article offers a few recommendations to try when troubleshooting issues with iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If you still find that you are unable to download your purchase, then you may want to report the issue using the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1498 I tried to download a rented movie and it is only at 46%. When I try to view it there is an error message "error when loading" . I have gone to settings and checked my downloads it advises that there are no downloads. I have reset the resolution t

I am having problems renting a movie from the apple TV. The download only goes to 46%. I have tried changing the resolution to 720, I have gone to the settings and check for rentals it advises that there is no additional rentals found.
Any suggestions.

You have to go to SMTP settings for your email account and enter a password there. Sended and receiving are two different activities managed by 2 differet servers, and each may require a separate user ID and password.

I been trying to download a rented movie and error (5301) I up dated before to 10.5.3

I cant download movies. It says that unspect error has occurred error (5301)

Is that actually a 5103 rather than a 5301?
If so, there's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

What do you do if you rent a movie and can't watch it due to the download speed. Refund from Apple?

Two questions:
1. Is it normal to take 555 minutes to download a movie from Itunes ?
2. I have rented several and can't watch them because of a long download time. What do you do

Test your sustained internet speed at speedtest.net. See what your result is - if you have a very slow connection it's not really Apple's fault but they don't publicise the requirements that well (yes you can find them in footnotes etc but they're not in the main sections of product descriptions).
HD needs 6-8 Mbps for near instant playback. I only get 4 Mbps - it takes 40-45 mins for a film to prebuffer.
Fort SD you'll get away with slower speed of around 3 Mbps.
The problem with the AppleTV 2 is that once a download starts, doing other things with the unit unfortunately often erases the downloaded part so when you go back to see how long it'll take it starts over again.
You can try changing rentals from HD to SD in Settings for iTunes store, but tyhis will not apply to things already rented.
If your speedtest.net result is good, then it may be another issue entirely and you may want to take it up with Apple.
You can also rent some titles in iTunes and then stream them once they're downloaded which allows you to use AppleTV 2 for other things in the interim - they appear on AppleTV 2 under Computers>Your iTunes Name>Rentals. Not all things are available in iTunes though.

When trying to download a rented movie it says ErrorDomain3 and can't download but it downloaded a movie I bought rather than rented. I have an iPhone 6.

When trying to download a rented movie it says ErrorDomain3 and can't download but it downloaded a movie I bought rather than rented. I have an iPhone 6.

Are you doing it thru the Settings panel or are you downloading independently thru the App Store?
Settings / Facebook / Install on iOS 6.1.3 Will need to sign in your valid FB account.

I can't download any rented movie. When I start downloading Windows iTunes crashes and Windows close this program. What should I do?

I can't download any rented movie. When I start downloading Windows iTunes crashes and Windows close this program. What should I do?

If the problem is iTunes slowing down and not appearing to run correctly, you should check this Apple article out-> Apple software on Windows: May see performance issues and blank iTunes Store
You may want to try resetting Winsock as a temporary fix.
1. To do so, please do the following in an administrator user:
Windows Vista and Windows 7: Right click All Programs and choose Accessories > Command Prompt. Choose to open as an administrator.
Windows XP: Click Start > Run and type in cmd.
2. Enter the following command:
netsh winsock reset
3. Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP.

I have downloaded 2 rented movies. I can find then in my downloads but can not find then in iTunes. I read the others that have had the same problem an I can't find the rented in iTunes

I have downloaded 2 rented movies. I can find then in my downloads but can not find then in iTunes. I read the others that have had the same problem an I can't find the rented in iTunes

Hey rangermikegsm,
Welcome to Apple Support Communities.
It sounds like you’re concerned because you don’t see your rentals in iTunes, but they appear to have downloaded. Take a look at the article below and check the Rentals tab in iTunes on your MacBook.
About renting movies from the iTunes Store - Apple Support
Find movies you rented previously
Find your movie on the device you used to rent it.
On a Mac or PC: Go to the Rentals tab in the Movies section of the iTunes Library.
On an iOS device: Go to the Rental tab of the Videos app.
Using Apple TV (2nd or 3rd generation): Look in the top shelf of the main menu.
Ciao,
-Jason

I can't finish downloading a rented movie on my ipad

WWhen downloading two rental movies, the icons appeared in the video app on my iPad, bit the download was never completed. I can see a summary of the plot but cannot play either movie. How can I get it to continue downloading? When I go to iTunes I down see the download icon.
I'm using iPad model MC775LLA. I have 57.2 GB capacity and operating system 8.3

Reset your iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen, you will not lose any data.
IF the downloads will not resume after restarting, try turning WiFi on on the iPad or put it into Airplane Mode. Reset the iPad and then enable WiFi and see f the downloads resume.
BTW, no need to post the same question twice.
I can't finish downloading a rented movie on my ipad

I rented a movie and can't figure out how to play it

I rented a movie and can't figure out how to play it. It does not appear in my movies and does not have a play button on the main movie screen.

This should help. Presumably you have not tried to move your movie to some other device as it can only be on one device at a time. Also, presumably you allowed it to finish downloading.
http://support.apple.com/kb/PH12136

I downloaded a rented movie and can't copy it to my Gen 1 iPad.

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