I downloaded a trial that has now expired and I can't find a serial number to sign up. How can I find this?

I downloaded a 30 day trial of illustrator for work that has now expired. I cannot find a serial number to change to a paid membership and do not have an email with one. Please advise?

Sign out and Sign in to Creative Cloud app and then launch Illustrator and check.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Still face issue , ??
Let me know whether you are using Windows computer or Mac?

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