I downloaded a tv series. My iTunes voucher was debited but The program did not appear?
I downloaded a tv series last night. Payment was taken but the download has not appeared.
Hello Storm3
If you are not able to download your purchase by looking at your purchase history, then report the issue to the iTunes Store to resolve it.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.
Similar Messages
-
I tried to update iTunes in Windows 7, but the program said not enough permission to start services. I tried to reinstall iTunes, but the same message showed up. Do I need to uninstall Apple Mobile Service. I tried but I couldn't uninstall it. What should I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Please help!
iOS: Import personal photos and videos from iOS devices to your computer
If auto play doesn't work on your computer then either fix it, or just manually navigate out to your iphone on the hard drive.
If you don't know how to do the above steps use google. -
Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help
I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?
You can only sync with one iTunes library/computer. To switch:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
I was forced to switch from my original computer to a new one and majority of my iTunes were switched over but my audiobooks did not. Is there any way that I can retrieve them again. If I go to attempt to rebuy it, then it says thhat I technically already bought it but it won't download.
Audiobooks are not available for redownloading, so you need to transfer them from your old computer, or get them from your backup. How did you copy your iTunes contact from your old computer to our new one?
Regards. -
I am trying to download my photos from my iphone to my computer, but the computer does not show the device or give me the option to import.
Have you already confirmed that you trust the computer?
Launch iTunes, then connect your iPhone to the computer.
When prompted, confirm that you trust the computer. -
HT4623 I download the software update but the update did not installed
I download the software update but the update did not installed
Did you do this download on the phone, or in iTunes? If on the phone, after the download did you select install? Same with iTunes, did you select update and install or just download? What did it do? Is anything showing on your phone?
-
and my computer opened iPhoto as it always does. It obviously recognized the device, but the iPod sis not appear in iTunes and I therefore could not sync it. Is there some setting I may have accidentally turned off?
Also, today, there seems to be no sound coming through either my internal speakers or my headphones, and not just in iTunes. I doubt these two problems are related, but perhaps there is something beyond coincidence and an old computer?but the iPod sis not appear in iTunes and I therefore could not sync it.
Try reinstalling the AMDS > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
there seems to be no sound coming through either my internal speakers or my headphones, and not just in iTunes
For sound issues check System Preferences > Sound
Make sure the Mute button is not selected. -
I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?
The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided. -
my kids enter wronge passwords several times until the ipad says"connect to iTune" but the ipad does not appear on the iTune.I know the correct password.
You've connected the iPad via cable to your computer, and your computer's iTunes is up-to-date ? If it's icon isn't showing then try one of these troubleshooting pages :
PC : iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Mac : If you don't see your connected device in iTunes for Mac - Apple Support
If the iPad is disabled then you'll need to reset the iPad back to factory defaults, after which you can restore to your backup -
I downloaded ringtone from the app store,but then i had to change my phone. I thought i had backed up all of mydownloads but the ringtone did not load to the new phone. I have the receipt number in my e-mail but don,t know how to retrieve it
I downloaded ringtone from the app store,but then i had to change my phone. I thought i had backed up all of mydownloads but the ringtone did not load to the new phone. I have the receipt number in my e-mail but don,t know how to retrieve it
-
iTunes recognizes my device but the device does not show up for me to work with. Any idea where I go to access to device in iTunes. Going to File/Device is greyed out.
I think this article will help you.
-
The iTunes setup would finish (clicking the finish button and everything) but the icon will not appear anywhere in my laptop?
Try right clicking on your desktop then select new short cut from the drop down menu, find iTunes in the pop up window then click ok.
Maybe you are looking for
-
Query takes too much time in fetching last records.
Hi, I am using oracle 8.1 and trying to execute a SQL statement, it takes few minutes and display records. When trying to fetch all the records, it is fast up to some level and takes much time to fetch last record. Ex: If total records = 16336 , then
-
AirPort Express, only one device connected at a time.
I was setting up my uncles Airport Express yesterdy and got everything set up and the wifi signal broadcasting properly. It was then time to set up his iPad. I used a windows computer to set up the iPad and everything was going fine. After the i
-
OGG-01224 Error when starting GGS Manager
Has anyone has run into this problem when trying to restart the Golden Gate Manager on an AIX system? I had the manager running prior and it was stopped. When we attempted to restart the manager from GGSCI, we got the following error: ** Run Time Mes
-
I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.
-
Installing 10g and 11g on the same system?
I have Windows XP and have installed 10g database. Can I install 11g on the same system and I can switch to use either of database? Thanks in advance.