I downloaded a TV Show from ITunes and received audio only. No picture. What happened? I expected visual. dj, I downloaded a TV Show from ITunes and received audio only. No picture. What happened? I expected visual. dj

I downloaded a TV Show 'The Smothers Brothers" from ITunes and received only the audio. No video was downloaded. Would like to watch the shows either on my computer or preferably my TV. Help. dft

I just corrected my problem. After connecting to the TV, go to System Preferences, Sound, and select the HDMI rather than Internal Speakers.

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HT201272 So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

I created my itune store in Thailand. However, i cant download some songs or tv show with my Thai Itune Store. What can I do to change it so that I can download songs and tv from USA.

I would like to download songs and tv shows from USA but i cant as i am using Thai Itune. What should I do so that I can download the songs i like?

You would have to see which type of things it is blocking. Most likely to do with copyright law of your country or where the content is alowed to be distributed. If it's a genuine problem you should maybe try using a proxy server though.
Ryan

HT2534 from 2 weeks ago i cant download any application when i want to get apps ( free & not free ) itunes shows me this error : click billing info , and verify your payment information in order to make purchaeses i have already 25 $ in my account what s

from 2 weeks ago i cant download any application
when i want to get apps ( free & not free ) itunes shows me this error : click billing info , and verify your payment information in order to make purchaeses
i have already 25 $ in my account
what should i do plz

The terms of use of the stores state (this is from the US store, but other's will be similar) :
The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.

HT1725 A song was purchased and iTunes site indicated it was downloaded when the tab changed from "Downloaded" to "Play"...it shows up faded on my iPad and inactive. What's the problem?

I purchased a song from ITunes. The process was normal....I bought the song on and for my iPad; the site showed "downloading" and then "play". The song is showing up faded and inactive on my iPad. What is the problem?

Good question!
In my experience there is usually a problem with the download. If you paid for the song, I advise to NOT try the download again as this may charge your iTunes account/ Credit Card twice.
If it was free, what the heck, try to download it again.
OR
In the Music (orange) App if the song shows up USUALLY you can swipe left (like when you delete something) and delete the song and try to download again.
If none of this works, try contacting expresslane.apple.com
Start by clicking in the center column:
1. iTunes
2. iTune Store
3. Connecting & Downloading
4. Downloads from iTunes store incomplete or interrupted
5. Continue
6. Choose your support option (depending on time of day your options will include email, chat, call now, or schedule a callback)
Good Luck!

I rented and downloaded two movies from iTunes via my iPad. They show up as purchased in items but won't play. They do not show up in iPad visor app at all. Any ideas on what happened and how to fix are welcome. Thanks

I rented two movies from iTunes using my iPad. They show us as purchased but will not run from there. I get a message saying I have 24hours to watch then it just goes back to iTunes. I looked in video app where they usually go and nothing is there. Any ideas for a fix are welcome?
Thanks

You did try tapping on one of them in that list in the iPod app! This has happened to me and I was able to start the movie from there. You could try restarting the iPad, go into the iPod app and try again.
Now I'm stumped unless it is a corrupt download. You did download right onto the iPad - correct? If you downloaded in iTunes, there is a Move tab or function that you have to select to transfer the movies to the iPad when you sync. They just don't sync over without selecting move.

I recently purchased a video from the itunes store and successfully downloaded it to my ipad2. After syncing my ipad , the movie was lost and Videos App only shows Rentals, Podcasts, Music Videos, what happened to my purchased videos, please help

I recently purchased two videos from the itunes store. I downlooaded them both successfully to my ipad2 Videos App, the next time I synced the ipad the Movies title was erased and the remaing titles: Rentals Podcasts & Music Videos were left, what happed to the Movies title? I am now getting a message saying (my ipad does not support movies I purchased) anyone else experiencing this problem, any suggestions?
don2skis

There is a few events where I could see this happening...
It's possible if you computer is not authorized with your iTunes Store account it may not have transfered your purchases from the iPad to the computer. To check, Open iTunes> Select the "Store" menu along top of the program and select Authorize this computer. Sign in with your AppleID and password, this will make sure your computer is authorized for the future so you can transfer purchases from your device.
http://support.apple.com/kb/HT1848
However, if your Movies are missing now you'll need to request to redownload or "regrant" them. Please send an email ticket into iTunes Store via...
http://www.apple.com/support/itunes/
Select "Video Purchases" in the grey boxes, then "Lost or Missing Items", then click the link to "Email Us" on the right. Fill out that form and the folks at the iTunes Store should get back to you less than 24 hours.

I have pc with itunes loaded on seperate hard drive and can't find all music some from ripping in wav files won;t show but any and all i've downloaded from itunes store are there what,s up/ /?

Having trouble getting my music from seperate hard drive. Recently tried to have my new laptop see and play itunes on my wireless server, but not all music showed up, and now my music on my pc doesn't show all music either. Some wav files from ripping off cd, and some I've imported from windows media show up and all mp3 bought from store is there. But more than half is listed at bottom of library as unknown artist, unknown album etc.. WHATS UP!!!!

try backing up the adresses on a different computer.
1) connect iphone to computer
2) in itunes click "enable disk use"
3) locate the files in the iphone hard drive
4) copy and paste them on that computer
if it does wipe out your adress library, just revert to the backup. Although i don't know where the files will be on your iphone hard drive.

HT3642 HOW DO I PLAY DIGITAL MOVIES I DOWNLOADED FROM ITUNES ON MY NON APPLE SMART PHONE? I HAVE TRIED TO CLICK COPY AND PASTE & I'VE TRIED TO DRAG AND DROP TO A SD CARD AND IT SHOWS ITS ON THERE BUT IT I WON'T PLAY. WHAT AM I DOING WRONG?

HOW DO I COPY AND GET IT TO PLAY ON A SMART PHONE FROM A SD CARD? IT SHOWS IT ON THE CARD BUT IT WON'T PLAY. WHAT AM I DOING WRONG?

You cannot. Those will be DRM locked to Apple authorized products. Since you cannot authorize you non-Apple smart phone in iTunes, you cannot play iTunes DRM locked content on it.

I rented and downloaded a movie from iTunes and when i click to play it it shows me a message saying ''We could not complete your iTunes Store request, an unknown error has occurred (5103)'' What can I do ?

and in small letters they have added, "there was an error in the iTunes Store, please try again later".
This has been going on all day, please help !

according to this support article:
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.

HT1349 Need help to solve an issue with itunes home sharing. It would started downloading my library from another laptop but would stop for no reason and not show me what still needed downloading or give me the choice to import the data in my library.

please help me i would like to download all my music and movie to a new laptop and have before but for some reason it will not import from another library now. thank you. Kimberly Simmons

please help me i would like to download all my music and movie to a new laptop and have before but for some reason it will not import from another library now. thank you. Kimberly Simmons

HT4061 I just got this iphone 5c i used the Restore from icloud and keep getting an error it doesn't reset the phone tho factory settings what can i do? I tried to reset it from the computer but it doesn't happen. And now it shows the itunes icon.

tryed to restore iphone 5c get an error message theres no info on it anymore and halfway through restore process it gives me an error

The iCloud backups just dont work for me so I use the computer backup intead and works fine. If you can make a computer backup.

How do i get the songs i bought from iTunes back on my iPod? When i go into downloads it doesn't show what i bought anymore.

iTunes said i needed to update my iPod then when it was done it deleted all of my content. All of my pictures, music, apps, and downloads are completely gone. I tried to go back to where i bought the songs but they have a price next to them, like i never bought them. But my balence obviously shows i bought them. What do i do? I bought an ablum and two songs, and don't want to have to pay for them again.

Have you tried here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I rented a movie from itunes on my ipad and now want to play it on my appletv, but cannot get it to show up. What do I need to do?

I rented a movie from itunes on my ipad and now want to play it on my appletv, but cannot get it to show up. What do I need to do?

If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
http://support.apple.com/kb/ht1657

My iPad is double downloading iTunes TV series shows and when I delete, the extra show does not delete from the available memory. I have lost almost 30GB of my 64 to this phantom shows.

I am losing available memory on my iPad (64 GB 3rd gen) and it appears to lose memory because some TV shows that I have downloaded from iTunes are appearing twice in my downloads. Both download, but when Only appear as 1 show on my "videos". After viewing the show, I delete, but the duplicate show appears to be still there somewhere (not visible anywhere) taking up the same amount of memory that showed before downloading. It reduces my available memory to download other shows. The general settings do not show any of these phantom shows taking any memory, but the total available is much, much less than what is showing for all usage such as music, videos, photos, apps, etc
Is it possible to delete a show from the download portion of iTunes if you have already seen a show and do not want to waste time or memory downloading again? The only way that I know is to let it download completely and the delete from "Videos".

John0618. Did you ever get a response or solution to problem? I have the same problem (starting about three months ago).

I downloaded a TV Show from ITunes and received audio only. No picture. What happened? I expected visual. dj, I downloaded a TV Show from ITunes and received audio only. No picture. What happened? I expected visual. dj

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