I downloaded a zip file, but when I try to open it it just turns into a smaller zip file. Am I doing something wrong?

I downloaded a large zip file and when I try to open it it just turns into a smaller zip file without opening. Am I doing something wrong?

Have you tried the Unarchiver or Stuffit Expander?
https://itunes.apple.com/us/app/the-unarchiver/id425424353?mt=12
http://www.stuffit.com/mac-expander.html
Ciao.

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Delete it from your device by holding your finger on it until it starts to shake, then hit the little cross to remove it.
After that download it again from the AppStore, you can do that for free:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Hello,
I downloaded the Microsoft Net, and then Adobe Digital Editions, however, I am getting an error message when I try to open ADE. Did I do something wrong?
Rick4.0

If you are printing to physical printer from Safari : Use Reader print button from Reader toolbar
If you want to save a PDF from Safari to your local : Use Reader Save button from the Reader toolbar.
PS: if you have PDF in read mode the hover the mouse at the bottom of the page and the floating Reader toolbar will appear.
Please let me know if this solves your issue.

I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?

I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?

Delete Keynote then download.

HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

I have downloaded the free trial but when I try to open Adobe Illustrator it just opens a web page with tutorials.

Hello, I have successfully downloaded Creative Cloud and from there downloaded AI but when I try to open it all that happens is a webpage opens with three tutorials. The program itself doesn't open.
Any help would be much appreciated.
Many thanks.
Sarah

I hope you don't mind but I have added an image as I'm not very technical.
I have downloaded Creative Cloud and you can see that I have downloaded AI or so I thought. When I try to open it I just get taken to the web page shown with the tutorials. There is a download option in the top right hand corner and when I select that it just opens up creative cloud again.
I am sure I am doing something that makes me a complete idiot but I am not sure what else to do.
Thanks for your response.

HT1926 the new version of itunes downloaded to my pc but when i try to open it, it automatically closes any idea why?

i have deleted my itunes off my pc and downloaded the new version to my pc. When I try to open itunes it tries to open. shortly after a window pops open and says that the program is shutting. why?

Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy

HT4436 I've downloaded all my devices but when I try to open ICloud the page is black and just spins

I set up my ICloud acct and downloaded my IPhone and IPad and my PC, but when I go to open it up, I get a black screen and the symbol just spins! What am I forgetting to do?

Have you tried closing the iBooks app completely and seeing if it works ok when you re-open it ? From the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of the above work then you could also try deleting the app and re-installing it - as long as the books are still in the store and you use the same iTunes account as you originally used then you can re-download them for free : http://support.apple.com/kb/HT2519

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When I try and re-download some of them from the ITUNES store...I get an error that the file already exists on the computer. However, when I open Itunes. The file can not be found. This problem just started about 1 1/2 ago...prior to that did not have any problems...Help? direction?

You can move the folder to where iTunes expects to find it and that will work.
Or you can attempt to fix one broken track by looking for it when prompted when you use Get Info or attempt to play. This often works if everything is in the standard layout.
Or you can repair things with my FindTracks script.
tt2

I have an IPod Nono 2 Gen when connected to Itunes it shows up but when i try to open it it just disapperas from screen and I have to reconnect ipod to get it back. Also I cannot find my Ipod in the Device Manager on my PC, Can anyone help please

My IPOD Nono 2nd Gen showes up in ITunes but when I clike on it it just disapears and the only way to get IPOD Icon back is to disconnect it from PC then reconnect it when agin the icon apperas but when selected just disapears. Also I cannot Find the IPOD in the device Manager on PC not sure if this is cause of problem. The IPOD worked OK up to 4 weeks ago Can any one help please?

Try one or more of the following:
> Restart Your Computer
> Uninstall and Reinstall iTunes
> Reset iPod (nothing will get deleted)
> Look in My Computer (Windows 98, XP) OR Computer (Windows Vista or 7) and see if your iPod is in there.
In some cases (and this happened to me before) plug your iPod in and out your computer a few times. It should get it going. If not, then I strongly recommend starting your computer.

I am trying to install flash player on my 10.5.8 mac. I have "install flash player" download onto my computer but when I try to open it, it closes and says that it "quit unexpectedly." what should I do?

ya that's my questioin\

Hello,
You'll need to install Flash Player 10.3.183.90, the last version supported for OS X 10.5.8. Download the archive zip file, http://download.macromedia.com/pub/flashplayer/installers/archive/fp_10.3.183.90_archive.z ip, and extract the contents. Then navigate inside the 10_3_r183_90 directory and use the file named flashplayer_10_3r183_90_mac_intel.dmg.
Maria

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You may submit feedback directly to the Advocacy team through the following page:
* [https://input.mozilla.org/feedback/ Submit your Feedback]
The [https://wiki.mozilla.org/Advocacy User Advocacy] team reviews all feedback and reports on the findings to the product teams and relevant parties, helping to influence and shape our products.

Downloaded Appleworks 6.2.9 for Mac Updater-2.sim but when i try to open the file i receive the message "legacy image should be updated". what does this mean and/or entail?

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I downloaded a zip file, but when I try to open it it just turns into a smaller zip file. Am I doing something wrong?

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