I downloaded Adobe Reader but when I try to open a pdf document, I'm directed to download Adobe Reader, which I did over and over again. What should I do now?

I'm having difficulty viewing pdf documents because I'm required to download Adobe Reader. I did download that application, but the same message recurs repeatedly. What shall I do to resolve the problem?

You don't provide any details, but from the sound of it you are trying to open an online PDF in a browser that does not use the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

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I've downloaded Beyond Adobe - Trial Version but, when I try to open it it says it can't find an internet connection. Internet is connected and working. What can I do?

I've downloaded Beyond Adobe - Trial Version but, when I try to open it it says it can't find an internet connection. Internet is connected and working. What can I do?

This is the Reader forum. Are you sure there is an Adobe program called Beyond Adobe?

Have downloaded both Adobe reader and PDF reader, but when I attempt to open a pdf from a site on safari, it starts to load, then disappears. Any way to fix this?

Have downloaded both Adobe reader and PDF reader, but when I attempt to open a pdf from a site on safari, it starts to load, then disappears. Any way to fix this?

Try quitting the PDF apps and Safari like I describe below. Then reset the iPad. After it starts try again.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.

== Issue
==
Firefox is having problems with certain web sites
== Description
==
Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.
== URL of affected sites
==
http://
== Troubleshooting information
==
Firefox Version
3.6.3
Extensions
Name
Version
Enabled
ID
Skype extension for Firefox 2.2.0.70 false
Java Console 6.0.01 false
Java Console 6.0.02 true
== Firefox version
==
3.6.3
== Operating system
==
Windows 7
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-Office Plugin for Netscape Navigator
*Download and Print Plug-in DLL
*Default Plug-in
*Shockwave Flash 10.0 r45
*Adobe PDF Plug-In For Firefox and Netscape

Hi.
Does this only open on that specific site?
In any case, you may want to:
- instruct Firefox to handle PDF files in a specific way by going into Tools > Options > Applications and selecting the option you want for the PDF files
- reinstall Adobe Reader and its Firefox plugin
- install another reader instead of Adobe Reader. I recommend Foxit Reader ( http://www.foxitsoftware.com/pdf/reader/ ), since it's free, VERY light, VERY fast, safe and also has a Firefox plugin (make sure you don't have both Adobe Reader plugin and Foxit Reader plugin enabled/installed at the same time in Firefox)

Just installed Firefox 4 but when I try to search for add-ons every result fails to find anything or the loading gui just keeps spinning. What should I try to fix this problem?

Just installed Firefox 4 but when I try to search for add-ons every result fails to find anything or the loading gui just keeps spinning. What should I try to fix this problem?

Glad you seem to have sorted things out.
The warning about the warranty is light hearted, I think at one stage it warned "here be dragons" but also intended to make us think as it warns that making changes may produce problems.

I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID

I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID with another email address. However i cant get past this screen - it just freezes and wont load or do anything.

Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha

I am using windows 8 pro in my laptop, when i try to install icloud 3.1 its giving me a error message " this app cant be run , check the version " what should i do now ?

i am using windows 8 pro in my laptop, when i try to install icloud 3.1 its giving me a error message " this app cant be run , check the version " what should i do now ?

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Plaese help me to use the find iphone coz my previous account is unable now and i buy a new id in appstore but when i try to open the find my iphone app its asking for icloud account which is my previous account . Pls help me to recover and open

PLease help me us finf my iphone app.
i Have iphone5,itouch and ipad2 under my name but my id for the said gadget is my previous IF which is unable now cos i forgot the password so i decided to buy and create a new id.. But when i tried to open the find my iphone app its asking for icloud id which is already unable.
please help me to recover and open it. Anyway its all under my name..
thanks

Have you tried getting the password reset via http://iforgot.apple.com ?
If you can't get your password reset via that page then try contacting Support in your country, they should be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
What you mean by 'buy and create a new id', it's free to create iTunes accounts. But until you've logged out of your existing account, you won't be able to log into a new account.

HT1420 my computer crashed and we replaced it with a new mac - but when I try to open itunes it states that I already have 5 computers authorized - since the computer crashed and is in the trash, I can't deauthorize it in order to set up the new mac....wh

computer crashed and is in the trash - thus can not deauthorize it to allow me to the new computer - what can i do?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup.

When I try to open a PDF file, I get "The Adobe Acrobat Reader that is running cannot be use to view

When I try to open a PDF file I get this message:
"The Adobe Acrobat ?Reader that is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again.
I have downloaded the Adobe Reader 9.2..... but I still get this message????
Why do I keep getting this message?
Thanks for your help..
Cindy

Uninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2

Problem with Reader file when we try to save a pdf version of filled in file.

We currently create fillable forms in Acrobat XI and enable them for fill-in with Acrobat Reader. Our end users are able to key information and save it to the enabled pdf file with Reader, but they want to create a protected version of the form so nothing can be modified once they have approved it. They have been creating "locked" pdf versions of the completed form using CutePdf software. The PDF files they are creating open fine with Acrobat Pro XI or our free FoxIT reader, but when we try to open the files they created with CutePDF with Acrobat Reader, they are quite distorted. According to users, this worked with older versions of Acrobat Reader. Please let us know if you have any suggestions (other than switching from Acrobat Reader to the free FoxIT reader.
Thanks for the help!!
Ken K. - 2191

Can't endorse FoxIt or CutePDF, since I don't use either of them, and Adobe doesn't like us endorsing thrid party products in their forums anyway. On top of that I know several people who had really bad adware experiences with FoxIt, so I'd say stay away from it.
Most likely neither of these software developers has updated THIER software to work with Acrobat/Reader XI and the problem lies with them, since PDF is an Adobe format and they must follow the lead from here, not vice-versa.

I want to update my adobe photoshop, but when I go to open the application it gives me an error code 6

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So you disabled both the firewall and antivirus?
You can try a manul update/restore using the instructions here:
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I have downloaded an ebook into the adobi ereader but when I try and move it across to the kobo desk

i have downloaded an ebook into the adobi ereader but when I try and move it across to the kobo desktop, it is not appearing in the kobo desktop.

You need to ask this in Digital editions. It's not a Reader issue.

I have downloaded the free trial but when I try to open Adobe Illustrator it just opens a web page with tutorials.

Hello, I have successfully downloaded Creative Cloud and from there downloaded AI but when I try to open it all that happens is a webpage opens with three tutorials. The program itself doesn't open.
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Many thanks.
Sarah

I hope you don't mind but I have added an image as I'm not very technical.
I have downloaded Creative Cloud and you can see that I have downloaded AI or so I thought. When I try to open it I just get taken to the web page shown with the tutorials. There is a download option in the top right hand corner and when I select that it just opens up creative cloud again.
I am sure I am doing something that makes me a complete idiot but I am not sure what else to do.
Thanks for your response.

Very frustrated. downloaded reader but when I try to download pop up box says I have to accept end user license agreement but there is no place to accept it at. I need to download pdf asap for my business. Please help.

very frustrated. downloaded reader but when I try to download pop up box says I have to accept end user license agreement but there is no place to accept it at. I need to download pdf asap for my business. Please help.

Hi Pat. I've done that, it opens up the install window again. If I click on install it says it's already installed. Nothing comes up that allows me to accept the end user agreement. I just retried and the same thing happens.
I appreciate your help.
Shelley

I downloaded Adobe Reader but when I try to open a pdf document, I'm directed to download Adobe Reader, which I did over and over again. What should I do now?

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