I downloaded Ai and got Adobe Creative Cloud - how do I connect to Ai

I am very very unfamiliar with Photoshop etc.  I have Photoshop 12 and having trouble understanding.  However, I also have 'Adobe Creative Cloud' which I understand to be able to use many things such as Illustrator.  How do I do that?

Some general information
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

Similar Messages

  • Error code 50 while trying to download a font from adobe creative cloud

    I received a error code 50 while trying to download a font from adobe creative cloud saying that the "Creative Cloud desktop failed to update" and that I should contact customer service. How should I resolve this issue?

    Read here.
    http://support.apple.com/kb/TS1279

  • Hi   just download it and it turns creative cloud stays loading and desktop app do not appear.   work on a mac

    hi
    just download it and it turns creative cloud stays loading and desktop app do not appear.
    work on a mac

    Please refer to:
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
    Please let us know if it worked.
    Regards
    Rajshree

  • I have adobe creative cloud how do I get adobe muse

    I have adobe creative cloud how do I get adobe muse.
    Do I have to but adobe muse separatly or does it come with adobe creative cloud. if so can some one tell me how to download it

    Hello,
    in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it becomes a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
    Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
    3. You did already try "uninstalling and re-installing". Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    And if you still dont't find Muse after this procedure, Adobe has provided these things, you should use:
    Creative Cloud Help/Troubleshoot download and install issues
    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html (How many computers ...)
    and brandnew: Creative Cloud Help/App doesn’t open; progress wheel spins continually
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
    Hans-Günter

  • Adobe creative cloud sees no Internet connection

    adobe creative cloud sees no Internet connection

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -AND JUST FOR MAC USERS
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Adobe Creative Cloud - How to Log in/ Sign out Out of a old account *Updated*

    Re:
    Im trying to sign out of my old account that has requires my old email because I deleted it a few month back. The Creative Cloud Program tells me to verify my email [ which is no longer active]. The two options are Resend email or Continue and Check again. I've tried deleting Adobe launcher and reinstalling. Sadly, nothing seem to work.
    Is there a sign out button for the desktop version?
    Does anyone have an idea how to solve this problem?
    Thanks in advance.
    [Reposted for more detail]

    Hi,
    I think you are looking for a way to sign out of Creative Cloud desktop app.  If I am correct then please follow the below given steps:-
    Open the Creative Cloud Desktop App.  If you don't see the Creative Cloud icon, do the following:
    Windows: Choose Start > Programs > Adobe Creative Cloud.
    Mac OS: Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.
    In the app, choose Settings () > Preferences
    On the Account tab, click Sign Out from Creative Cloud
    You may also follow the instructions on the below given link.
    Sign out, Sign in | Creative Cloud Desktop app
    Regards,
    Nirvek

  • Im trying to stop the automatic renewal fro adobe creative cloud, how do i do it?

    I need to stop automatic renewal for adobe creative cloud and im trying to find a way to do it? Please help.

    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Downloading and Using Adobe Creative Cloud in Chrome OS

    Is Adobe planning to make creative cloud compatible with the Chrome OS? I have a Chromebook and would like to be able to use the Creative Cloud. Thanks.

    It's not just whether Adobe make Creative Cloud compatible with ChromeOS, it's that Chrome OS isn't necessarily the issue. The products as currently available have pretty low-spec processors; you wouldn't buy a PC with a Celeron or Atom in it to run CS6, and just because CC6 exists in the cloud doesn't mean it actually runs in the cloud. Stuff happens on the box. System specs for all components are linked from here:
    http://www.adobe.com/uk/products/creativecloud/tech-specs.html#requirements
    So, until someone makes a Chromebook with a chunky processor there's no point in anyone bothering with a port.

  • Adobe Creative Cloud - How To Share Files With Clients and Colleagues | Creative Suite Podcast: Designers | Adobe TV

    In this episode of the Adobe Creative Suite Podcast, Terry White shows how to share Photoshop, Illustrator and InDesign Files with clients and colleagues and all they'll need is a browser to comment and see your Photoshop Layers.
    http://adobe.ly/10ZjpE4

    Terry,
    I guess I miss something. How can I share a folder of photos? When I return from a shoot, I select 20 of the pictures and need to share them with my client to pick up the favorites. Am I supposed to copy and past an URL for each image separately?
    Sometimes I also work with a colleague, I need to share my favorites with him. Same issue.
    We have tried Adobe Cloud, and then went for Dropbox. There we can share a folder and he can put even his pictures in it as well. That's what I call collaboration. And it is free (unlike Adobe Cloud). If you have some word in Adobe, please tell them to either drop it and make a deal with services like Dropbox, or make it properly.
    Thanks.
    Vaclav

  • I updated my Macbook and now adobe creative cloud isn't working anymore

    I have to download Adobe Application Manager to get back Creative Cloud again but it isn't installing.

    Lukkshell do you receive any specific error messages?  What operating system are you using?

  • Adobe Creative Cloud - How Do You Login/Sign Out of an account

    Im trying to sign out of my old account because I deleted it a few month back. The Creative Cloud Program tells me to verify my email [ which is no longer active]. The two options are Resend email or Continue and Check again. I've tried deleting Adobe launcher and reinstalling. Sadly, nothing seem to work.
    Does anyone have an idea how to solve this problem?
    Thanks in advance.

    Hi,
    From that thread:
    Mac: ~/Library/Application Support/Adobe/OOBE/opm.db and trash it.
    I don't have a file opm.db
    I tried to rename the OOBE Folder and uninstall CC desktop application and it wouldn't let me.
    So I'm still here with the same issue and I've probably spent 3 hours in total trying to troubleshoot.  I need to resolve this ASAP.
    Thanks,
    Kat

  • I currently operate PS CS4 extended. I want to download PS and Lightroom from Creative cloud. What happens to my current CS4 and is the download OK.

    @

    Your CS4 stays where it is unless you uninstall it. 
    Not sure what you are asking about the download being ok. 
    There is a minimum operating system requirement so check that, and maybe run PS and LR in trial mode to make sure they both work before you sign up and pay anything.

  • My aunt bought me Creative Cloud for I think $700 for a year to download anything I wanted from Creative Cloud onto my laptop. A few days ago I got a brand new laptop and now I need to re-download everything but now my thing is expired and I cannot re-dow

    Thanks

    The creative cloud is subscription only. If you aunt paid for a year subscription. You should be able to download and and activate Adobe Creative Cloud applications on two machine.  I have seen some issues reported about problems like your having. Searching this forum may help.
    Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application

  • Adobe creative cloud cc downloading issues

    Hi,
    I signed up for and am paying for the Adobe Creative Cloud but for some insane reason it has never really worked on my Mac home computer as it's never really given me the option to download the CC versions only the CC (2014) or the trials and has just been an utter pain so I uninstalled all creative cloud stuff and just stuck with my CS6 programs with no problems even while still paying for the Creative Cloud but the other day I had a go at installing the CC software via Creative Cloud on my Mum's laptop and there were no problems whatsoever and I can't understand whats going on, I have been had 2 separate online chats with Adobe personal that both lasted over an hour or 2 and it has never been resolved. My friend has all the exact software (CS6 and now Adobe Creative Cloud) and she has never had a problem and the same Mac and iMac laptop so I don't get what's going on and am getting very frustrated for paying for a service I can't even use!!
    Hope someone can help,
    Ali

    We can't know. You have not provided any exact system info or other technical details such as Internet connection, drive configuration, language settings and whatnot. That and of course nobody can tell you anything about your specific issues without some log files or similar info.
    Troubleshoot Creative Cloud download and install issues
    Mylenium

  • I was registered on my mac, but now I'm using my windows site and couldn't download the software from the creative cloud

    So at first I started the student teacher edition on my Mac side, but now I'm using my windows site and trying to download it again from adobe creative cloud, but it only gave me the trial version. Now it has expired and I have no access to all my software. Help pls?

    I have the same issues.  I keep getting a "network error" even though my connections are fine.  I have installed Bootcamp fine on another Macbook, but am having major issues with my brand new one.  I have read the support forums where they say to keep trying because the servers are notoriously slow, but this seems a little ridiculous.  Hope I can get some help as well.
    Thanks!

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