I downloaded an album 2 years ago and played it for the first time. It has "Clipping" (blanks) in the recording. It isn't listed in my purchases. What to do?

Had an i-pod nano and downloaded some albums for my wifew 3 years ago. Lost it! Now I have an i-pod touch. When I started to play an old song, I could hear blank spaces in the music. The PC and the I-pod both have the same errors. My purchase history apparently doesn't go back that far. I'd just like to fix the song, and learn how to deal with this issue in the future.

First, Get Info on the track to confirm which iTunes Store account the track was purchased through. It may have been purchased via another account which would explain why it doesn't appear in your Purchased list in the iTunes Store.
If you confirm that you're looking in the correct account but the track isn't appearing, then after all this time there may not be anything you can do other than repurchase the track, but go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
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- What steps have you tried already to solve the issue. I tried to find out where the problem came from, but found no solution.
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Hi I've download an album of iTunes and played it quite often and now I've noticed there is only a few tracks highlited and the rest of the tracks won't play can anyone help .

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Do you use iTunes Match? I don't use it, but in case somebody else joins in that might be important to know. I don't know how iTM affects this type of thing on the iPad.
My suggestion would be to delete the album and download it again, if you can't get the songs to play. Many iTunes purchase can be downloade again for free when using the same Apple ID and if the item is still available in iTunes and the free downloads feature is available where you live.
This will tell you what content you can download again for free where you live.
iTunes in the Cloud and iTunes Match Availability - Support - Apple
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Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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''mbratlie [[#question-1055011|said]]''
<blockquote>
It was working fine and I had no problems, and then one day I tried opening a window and it froze. When I tried quiting the program my whole window went black. The x to the close the window doesn't work. The only option I have in my tool bar is Firefox and nothing happens when I try to quit firefox. Every time I try to shut down my computer Firefox prevents it. I haven't updated Firefox yet, so it's an older program, but only by a month or two. What's going on and how do I fix it?
</blockquote>
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Hello dwb,
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Regard,
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Make sure that you not run Firefox in [[Private Browsing]] mode.
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Welcome to the Apple Support Communities!
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I downloaded an album 2 years ago and played it for the first time. It has "Clipping" (blanks) in the recording. It isn't listed in my purchases. What to do?

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