I downloaded an album and didn't get the digital booklet. How can I get it?

I downloaded the album "The Night the Sun Came Up" on my ipod touch 3rd gen. and never got the digital booklet. Any ideas how to get it?

Contact the iTunes store support people at expresslane.apple.com (it will be via email), provide them with the date of purchase, the transaction # (from your purchase history), and they will likely regrant the download. You could also try accessing the purchases tab on your device, and try the download again.

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Downloaded an album and it's full of glitches. How can I get fixed copy?

Hi
I've just downloaded "Dystopia (Bonus Tracks Version)" by Midnight Juggernauts from the UK iTunes store, and it's full of pops and glitches. I've listened to the clips from the other version of the album (listed just as "Dystopia") and the pops aren't there. The difference can be heard best on the track "Intro", where the pops really stand out - there is clearly something wrong with the files I've received.
I now see that I can't download the album again - does anyone know what to do in a case like this? Is there any way I can contact Apple to get a proper copy of the album? I'm certainly not paying for it again!
I have only just started using iTunes, and have loved it so far. But obviously I'll never use it again if I can't rely on getting a proper copy of the music I've purchased!
Dave

Hi there,
When you receive your e-mail receipt, you will see a link labelled "Report a problem". Click this and follow the instructions. You should receive a refund from Apple within 24 hours, but it may take several weeks for a corrected version of the album to appear in the store.

I downloaded the speak now album and i change computers and now i dont have the digital booklet. how do i get it back?

i downloaded the speak now album and i change computers. how do i get back the digital booklet?

Is it available for redownload? See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Copy it from your old computer.

When downloading certain emails turn to jiberous and won't allow me to get the email? How can I get all my downloads?

when downloading an attachment sent to me through an email I get a page of jiberious. How can I get these downloads?

Is that gibberish?
Give more info please, what type of attachments, sent from what client (Outlook?)
My crystal ball is a little slow today.

How can you get your files from outlook onto your ipad2 and keep it in the files?, how can you get your files from outlook onto your ipad2 and keep it in the files?

How can you get files from your outlook folder from the ipad2 and keep it there for future reference?

It's unclear what you are asking outlook is a mail, appointment, tasks and contacts
Programs outlook have no direct contact with files

HT203167 i downloaded the last rush album clockwork angel with my ipod 5 and didn't received the digital booklet.... how can i get it without rebuying the album??

How

Contact the iTunes store support people at expresslane.apple.com (it will be via email), provide them with the date of purchase, the transaction # (from your purchase history), and they will likely regrant the download. You could also try accessing the purchases tab on your device, and try the download again.

I bought an album and it got deleted from store. How can i get it back?

I bought an album (Inhuman Rampage from Dragonforce) on iTunes long time ago and sometime it got deleted from the german Store and from there on i couldn't download it anymore, as it wasn't in the store anymore.
Anyhow the album is still available on nearly all the other stores i watched up and i don't even know, why it has been deleted from the german one.
But this doesn't help me.
Can i get back my album or even my money and if yes how?

In most cases, if you go directly to the software authors website you can download demo versions of the software for free.
Generally, I prefer to buy the software on disc. Later, if I update the software, or no longer need it, I can remove it from my computer and sell it.
A good example is iLife 06, which now sells for around $100, about double what it cost new.

I am unable to connect my PC to my Mac using the Migration Assistant. The two computers do not seem to connect and I am not sure on how to do so. I'm using an Ethernet cable and neither computer recognizes the other. How can I get the two to connect?

The PC keeps saying "Waiting for your Mac to Connect" and the Mac keeps saying "Looking for Computer" I have no clue what to do.

I suspect you didn't follow the Migration Assistant instructions. Please carefully look over:
http://support.apple.com/kb/HT4796?viewlocale=en_US
If you still cannot get it give AppleCare a call, the number is in your owner's manual. You have 90 days of free telephone support when you purchase a new Mac. They can assist on the OS X side but remember they may not speak MS Windows.

Hi, I just bought a new iphone 5c. I 'had' the safari, app store and itunes available, they dissappeared from the phone and now i cannot download any cool games or even browse the internet. How can I get them back?

I would really like to download apps however this isn't possible as safari, app store and itunes are deleted from my homescreen? Where can I go about installing them to the phone again a.s.a.p??

Check Settings > General > Restrictions on Safari, iTunes, etc.

TS1424 I downloaded an album off of the itunes store that had the names of all the actual artists in the artists column but the songs that were downloaded are clearly not being performed by the right people, how can I get my money back?

Is there a way I can get a refund for this purchase?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

I was updating my iphone in itunes, then it said the update went wrong and now does not recognize the phone. Says that it is an unknown iphone and I must restore the phone. How can I get it back without deleting all of my stuff?

I was updating my phone in itunes and the "update went wrong" and now the phone is not recognized by itunes. I unattatched the phone and it wont turn on or off, just shows a picture of the itunes symbol and a usb cord. In itunes it says that it is an unknown iphone and is in recovery mode so I need to restore the phone. If I restore the phone I loose all my pictures, which I dont want to do...and my contacts. Is there any way around this, so I can get my phone back to normal without wiping it all out? Thanks

To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up?

I downloaded a .zip file. It ate up my space and i cant find the file. How do i get this file off my phone?

I downloaded a .zip file. It ate up my space and i cant find the file. How can i get this file off my phone?

Not possible. Safari won't download and save a Zip file. You either had to use a 3rd party app, or as wjosten suggests, your phone is jailbroken. If the former, you'll need to use that app to find it. If the latter, you'll have to look elsewhere for assistance.

I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?

I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?

I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again.

I downloaded a audiobook and didn't know it had 2 parts And accidently deleted the first half, how can I get it back?

I downloaded a audiobook and didn't know it had 2 parts And accidently deleted the first half, how can I get it back?

Audiobooks are currently a one-time only download from the store, so unless you copied it over to the Books part of your computer's iTunes library before you deleted it (in which case case you could sync it back to your phone), then you will need to try contacting iTunes Support and see if they will grant you a re-download of it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I downloaded some albums using my iphone, i then synced it with my PC. Now all the album artwork has gone from the songs i downloaded on my iphone, but not on the itunes on the pc. How can i get the artwork back on my iphone?

I downloaded some albums using my iphone (3GS), I then synced it with my PC. Now all the album artwork has disappeared off my iphone but not off itunes on the PC. How can I get the album artwork back onto my iphone?

I had the similar problem last night and found a solution (although it takes more than a few clicks). Highlight all the album tracks in itunes on the pc and right click "get info". Check the artwork box in this window. I found that the now playing art was showing up in the itunes window, but on songs that were missing artwork showed nothing in the get info box. When I replaced the artwork by using the artwork command, or manually adding it into the "get info" window. It was annoying but my iphone updated every album.

HT1904 I'm having trouble getting the digital booklet when I download an album. What do I need to do? I get an error message saying the booklet can't be downloaded at this time.

I'm having trouble getting the digital booklet when I download an album. What do I need to do? I get an error message saying the booklet can't be downloaded at this time.

Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

I downloaded an album and didn't get the digital booklet. How can I get it?

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