I downloaded an album from itunes. Keeps playing the first song. Still plays all other previous tracks. How do I get it to jump to the other songs on the album.
How do I get my Shuffle to stop playing the first song over and over again, from an album I just purchased?
Will not play any other songs from the album.
Jim, wanted to let you know it worked. I deleted the entire album since it was an album only (26 minutes long) song, then I went to the home icon of iTunes store, clicked on purchased and saw previous purchases and bam, I downloaded the album again and it now works!!! Thanks..
Angelo
Similar Messages
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Downloads from itunes fail - error code 8003 - what does that mean, or more importantly, how do I get what I paid for?
Try the troubleshooting for that error code on this page : iTunes: Advanced iTunes Store troubleshooting - Apple Support (search for '8003' on the page, it's just below half-way down)
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I'm attempting to sync several albums from itunes to iphoto. When select to sync all albums it copies over the previous recorded album. I tried to sync the Albums individually and the same thing happens. Any ideas on how to sync my albums?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
i recently bought an album from itunes on my i pad but then i had to update my i pad so after every thing was done i try to redownload the album and icouldnt so what do i have to do to get that album back
Click here for information.
(33996) -
I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again
If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option -
I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.
Hi Vgreen08,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
i keep getting banner that there is 8 apps to be updated, when i go to the App Store it says all app are updated, how do i get this to stop?
It seems that every time I start up the IPad the banner over ITunes shows 8 or more in the banner. I have completly signed off of the ipad and it still comes up. Any suggestions? It seems to have coincided with IOS 7 being released, I have not downloaded IOS 7 to my IPad or my Iphone at this time.I"m not sure exactly what to do because once I got mine sorted out I can't exactly replicate it to test it, but it's like somehow your ID gets messed up.
I tried to download an app, then Apple thought that I'd never bought anything from my device so went through the whole 'give your secret questions' thing and ended up having to call apple to get them to reset.
Long story short, the inability to update has something to do with the App Store not recognizing your device, even though part of it does recognize your device (which is why you get the little badges)
You could try downloading a free app and see if you can verify your ID. Or you can poke around in here
http://www.apple.com/support/appleid/
and see if you can manage your account and see if that helps. -
My past and future appointments have disappeared from my iPhone calendar, but they are still synced to my iPad. How can I get them back on the iPhone? Thank you
Go into the iCloud settings and make sure the calendar sync is on
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Downloaded TV episodes from Itunes keep closing after 1 minute
I just purchased Season 3 of Breaking Bad from Itunes. I have fully downloaded 2 episodes and both of them only play for around a minute then close. I have tried opening on both my imac and Macbook Pro. Same thing. I also updated Itunes on one mac - no difference. Anyone know how I fix this problem?
Try these two things first.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If those don't work - do a search for one of the shows. From your home screen, swipe to the right to bring up Spotlight. Type in the name of one of the shows. If the TV show appears in the search - tap on it and see if it starts to play. If it does, let it play for a minute or two and then hit the Done button. Now go to the videos app and see if the shows are in there. -
Won't let me buy an album from itunes, keeps timing out.
Keeps giving me "Could not purchase “Album”. The network connection was lost There was an error in the iTunes store. Please try again later. "
I've been trying for the last 4 days, how much later am I supposed to leave it?Hey Hero9989,
Thanks for the question. I understand you are experiencing issues purchasing an item from the iTunes Store. To troubleshoot this issue, let’s troubleshoot your iTunes Store connection:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
When connected to Itunes, my iphone sync my daughters contacts and i no longer have my contacts. i click restore and it says the firmware isnt compatible. help
What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
I've accidentally downloaded 2 books from itunes but i wanted audiobooks. what can i do to change them
See if you can get a refund. Other than that you would have to buy them back as audiobooks.
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I downloaded two films from iTunes whichever failed however I was still charged-I didn't receive an iTunes receipt email how else can I raise a request to have this refunded ?
Does the film show on your account's purchase history e.g. the purchase went through, it's not just a temporary store holding charge ?
If it is a proper charge and the film doesn't show in the Purchased tab in the iTunes store app on your iPad for downloading then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I had my computer worked on recently. When I got it back, I had to reinstall itunes. I synced my iphone and lost all my contacts. How do I get them back?
Synch your contacts back from whichever program on your computer you've stored them in (Outlook, Address Book) or from your cloud service.
Not using your phone as indended and didn't have your contacts on your computer or with a cloud service? Then they're gone. -
I synced my 3G iphone with itunes for the first time, and lost everything on my phone. how do i get it back?
You don't.
You synced your iPhone with iTunes for the first time after how long?
And this didn't happen by syncing only. This means you transferred the backup for another iPhone or you restored the iPhone with iTunes. It is not possible for everything to be lost by syncing alone. All iTunes content on your iPhone can be lost but not any photos in the Camera Roll and the same for contacts unless you synced contacts with an empty address book application on your computer. -
I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.
Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.
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