I downloaded an album on itunes that is showing up on my computer but not on my ipod playlist. What should I do?

I recently had to restore my ipod to a different computer after not using it for a long while.  I downloaded an album and I see it on my computer on my iTunes playlist but it is not on my ipod playlist.  What can I do?  I can see I purchased the album. 

- Delete and redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- If you can't delete
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.

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    When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
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    Hello, FayAnnR. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that I would recommend going through when iTunes indicates that a file can not be located. 
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    If the media was purchased from iTunes, I would recommend deleting the missing media and either transfer purchased from your iPod or download them again via the third article below. 
    How to delete content you've downloaded from the iTunes Store
    http://support.apple.com/kb/HT5772
    iTunes Store: Transfer purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    Download past purchases
    http://support.apple.com/kb/ht2519
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  • I downloaded an album on Itunes.  The songs play on my IPAD but on my IPOD they wont play.  the album is there but all the songs are grayed out.

    I downloaded an album on Itunes.  The songs play on my IPAD but not my IPOD.  They are on the IPOD but they are grayed out.

    - Delete and redownload by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - If you can't delete
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?

    I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?

    This almost always indicates your firewall or anti-virus utilities are preventing iTunes from contacting the iTunes Store. Here is an exerpt from "Can't connect to the iTunes Store": http://support.apple.com/kb/TS1368
    Troubleshooting on Windows
    If you haven't been able to connect to the iTunes Store for more than a day —and other customers on our discussion boards aren't experiencing similar issues— a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
    Update iTunes to the latest version.
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    Firewall issues:
    Windows XP: If you've upgraded to Windows XP Service Pack 2: By default, Windows Firewall is enabled. As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so, see How to enable iTunes in the Windows XP Firewall.
    Windows Vista and 7: As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so see, the "Blocked by software firewall" section in this article.
    Proxies can cause issues and should be avoided whenever possible. To disable the proxy built-in to Windows see, iTunes for Windows Can't access the Internet if proxy settings are incorrect.
    If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
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    The "hosts" file may be blocking the iTunes Store
    Microsoft's article How do I reset the hosts file back to the default? has instructions and a "FixIt" to have Windows try to reset the hosts defaults for you.
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  • IPod Classic shows up in My Computer, but not in iTunes

    My iPod Classic shows up in My Computer, but not in iTunes. I've gone through the troubleshooting guide, reset it 3 times and put it in disk mode, reinstalled and updated iTunes and still nothing.

    Hey there april_lee!
    I have a website for you that can walk you through the troubleshooting steps on your iPod classic. This will help you determine the source of your issue and hopefully get the iPod working for you consistently again. The website can be found right here:
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
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    Braden

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    There were two emails that did appear in my Mac computer and not in the iPhone. What could have happened? Thanks
    Ana

    On which device do you normally check mail?
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  • Accidentally downloaded a movie twice. Now I would like a refund. But Apple makes it impossible. What should I do?

    Accidentally downloaded a movie twice. Now I would like a refund. But Apple makes it impossible. What should I do? I am ******.
    <Email Edited by Host>

    These are public forums so I've asked the hosts to remove your email address from your post - posting it is a good way to get spam sent to you.
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  • My apple id works on itunes but not on my ipod touch, what gives ?

    my apple id works on itunes but not on my ipod touch, what gives ?

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  • 5th gen ipod shows up in my computer but not itunes

    my 30gb 5th gen ipod shows up in my computer but not in itunes. ive seen the stuff about this but im positive the problem is with the ipod and not my computer.
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    One possible reason...
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    http://docs.info.apple.com/article.html?artnum=93716
    Patrick

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    I just downloaded an album into iTunes, all songs on album play fine on iPad, iPhone, but on my Mac there is one song that stops 10 seconds into it and then moves to my next song.  Can I download this song again?  How? 

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  • I have purchased 4 apps that show up on my computer but not my phone.  How do I sync these with my iphone4?

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    If you purchased the apps from either the app store on your phone, or the app store that's part of itunes, make sure that you have selected "automatically sync new apps" in the apps pane of your sync window.
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  • IPod shows up in "My Computer" but not iTunes...please help!

    Ok so I have a 8gb iPod nano 5g and my computer is Windows XP running Service Pack 3. I have iTunes fully updated, I know this is so because I have completely uninstalled and reinstalled everything related to iTunes 3 times now. I have looked all over Apples support pages, scoured every possible solution to my problem, but nothing is working. Every time I connect my iPod to my computer, a message in iTunes pops up saying "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect iPod and try again." Yes I have googled that exact phrase and looked at every website that offers solutions that don't work for me.
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    Look in Troubleshooting in the iPod 4th Gen User Manual pdf and follow the 5 R's. That should replace whatever in the iPod doesn't permit iTunes to see it.

  • I just synced my iphone to a new computer and lost all my itunes libary.  It's on the computer but not on the phone.

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    Can you sync other music to the iPod?
    What happens when you try to sync?
    When you switch syncing computers you have to restore the iPod on the new computer. Did you do that?
    You can only sync with one computer/iTunes library but you can manage music and videos among different computers. See:
    Using iPhone, iPad, or iPod with multiple computers

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