I downloaded an album on itunes using my new itouch; but it's only allowing me to put three songs at any one time into the music app...how can i get it to just move them all in there?
i downloaded an album on itunes using my new itouch; but it's only allowing me to put three songs at any one time into the music app...how can i get it to just move them all in there?
hi philly, thanks for getting back to me, especially on such a busy day.
I don't think that's quite the issue though. I bought an album and it appears in 'my purchases' within the itunes app. Yet, in order to listen to the music, i must use the 'music' app and in this application, there are only three tracks displayed at any one time from my downloaded album.
I can 'download all' from the 'my purchases' section but that still doesn't help, it just keeps the last three tracks downloaded in the music app.
I have the 'icloud' enabled and wondered if it had anything to do with that.
i have successfully downloaded another full album totally into the music app, but this first album is causing me problems.
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See my response to your other post.
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Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
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Sign in with your Apple ID and press Continue;
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Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user posted the following:
I got some help from an apple assistant on the phone.
It is kind of round about way to get in
Here is what he said to do and it is working for me...
1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!
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