I downloaded an app and it said that it couldn't b/c it required a newer version of Ipod software.
I downloaded an app for my daughter and when I went to install it, it said that it couldn't be installed because it required a newer version of software. So, I went and checked the software for both iTunes and her iPod touch. It said that both were the latest versions. So, what do I do now? I wouldn't mind so much if it was a free app but this one I paid for and it was one that my daughter really wanted!!! So, please tell me what I need to do.
My experience is that you may have the latest software update for your ipod touch but some apps only work with the newest ipods. A nice little way to keep people buying the newest latest thing right? It usually tells you that it's not compatible with the ipod before you download it but I also only use free apps. It wouldn't surprise me if they let you pay for it before you found out. At this point I don't think I would be trying to figure out how to make it work. I would be looking for a refund or on the phone with them demanding they walk you through whatever it takes to get it working. I hate that your daughter can't use the app she really wanted. I had the same problem with a Nook. I bought one that turned out not to let you download or play games. My daughter was really disappointed. On the bright side, she took her points and bought books and is reading a lot more. I hope you have a positive outcome in all of this. I hope this helps.
Similar Messages
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when trying to sync apps I get this err: it requires a newer version of iPod software. Yet when I connect to itunes, it says I already have updated version. Any help is appreciated, thanks!
Hard to help with such a little it of information.
Which ipod touch do you have?
What version of itunes do you have?
Windows? Mac?
What ios version is on your ipod? -
app's will not install on my itouch because it requires a newer version of ipod software. even when itunes says it has the latest version of software.
How old is your iPod. You may be out of luck if it's too old for a current IOS...
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I bought an iPod Touch 3rd Generation on Ebay
My version of iTunes is 10.6, my iPod Touch is the 3rd gen, and my version of my iPod Touch is 4.2.1 (8C148).
Am I supposed to have iOS 5? Even then, when iTunes checks for software updates, it doesn't acknowledge it.
Did I make a mistake in buying the app?I think you really have a 2G iPod. Those can only go to iOS 4.2.. Googling shows you have 2G iPod. Ask iTunes for a refund.
How to report an issue with Your iTunes Store purchase -
I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the downloading screen open for 3 hours but nothing happened.
Robert,
You can purchase Lightroom 6 as a part of the creative cloud photography package, part of creative cloud, as a stand alone product or as a product upgrade.
If you purchased lightroom 5 as a perpetual product rather than the creative cloud, you would need to purchase an upgrade to Lightroom 6. Udpates are free for stand alone versions, but upgrades need to be purchased.
If you need to purchase an upgrade to a perpetual license that you downloaded or purchased at a store, see this link: Products . Scroll down to lightroom and click "buy". Click on the selectable text by " I want to: "and select "upgrade".
If you are trying to install Lightroom CC 2016 as a part of a creative cloud subscription, you should be able to download and install Lightroom CC 2015 from the Creative Cloud site. Since Lightroom CC is a new product, it will not show as an update in the Adobe Application Manager. Instead, press the install button next to Lightroom in the Application manager. If you don't see "install" by Lightroom in the application manager, please first try signing out and back in: sign in and sign out of the Creative Cloud desktop app
If you still have issues, see option 2 in this link:
Lightroom doesn't launch or quits automatically after splash screen
Regards,
Pattie -
I just downloaded Firefox 5 and it said that my Yahoo toolbar will not work with it. Is this true? If so I will not use this new version and will switch to another browser if Firefox stops supporting the Yahoo toolbar. Thank you.
Add-ons contain a range of compatible Firefox versions, and Firefox honors the listed range by disabling the add-on if you are trying to run it on an unlisted version.
I'm sure Yahoo! will update its toolbar eventually, but not every add-on maker supports beta versions of software. -
I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?
You need to reinstall the App Store.
Use Lion Recovery to do that. -
I tried to download Adobe Reader and it said that I did not have sufficient privledge
Hi- I just tried to download Adobe rEader and it said that the download was unsuccessful as I did nto have sufficient priviledge.
Download the full installer from http://get.adobe.com/reader/enterprise/ and save it to disk, then close all browser windows and run the downloaded installer.
You must either login to an Adminstrator account to run the installer, or right-click on the downloaded installer and select 'Run as Administrator'. -
I try to download a app and it says that my account is deactivated ?
I try to download a app and it says that my account is deactivated ?
For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
i have problem with my i pad mini i tried to update my i pad then the download corrpted then the itones said that you most restore your device then i accept but its start extracting software above then veriving restore with i pad finaly its said the i pad cannot be restored....etc SORRY FOR MY BAD ENG
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I tried burning a dvd and it said that it couldn't be verified and ejected the disc. Now the computer won't recognize any disc that I try to insert - it just ejects it. Any ideas?
If the machine is over 4 years old, have the PRAM battery replaced. If the machine is less than 4 years old, look at these possibilities*: http://www.macmaps.com/cdrfailure.html
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I've had this issue a couple times now. I have a iPod touch. It is a couple years old, but still new enough to have dual cameras. There have been a couple apps I've tried to load, and it tells me I need a new version of iPod software. I go to the iPod software version screen, and it tells me I have the latest version available.
Any help would be greatly appreciated.
Thank you,
KurtSee if you can download the last compatible version by:
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.
If not successful then you need a newer model iPod if you want to use that app -
I purchased a new iTunes card and it said that it was already redeemed.
This was bought brand new from a local shop.
How can we fix this so that we can redeem it?
Thanks
CherylYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98714) -
Someboby please help me.....THIS IS DOING MY HEAD IN!! I have had to reset my Ipad as my apple Id has been disabled which reset fine but after the reset I have gone to download an app it was automatically disabled again. Any ideas on why this is happening or how I can fix it would be awesome.
Apple ID being disabled is a different error, and one not related to your iPad.
Read: http://support.apple.com/kb/ts2446
Hope this helps -
My friend gave me his old iPod touch. The version is up to date but still won't let me download ANYTHING. Why? The version is 4.2.1 and I was wondering if there is any way I can download a newer version. Help!
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
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