I downloaded an app that said it was free and I was charged... How do I get the charge reversed?

How do I get it reversed?

If it's a small charge then it may just be a store holding charge (they quite often appear especially after updating/changing credit card details), in which case it should disappear within a few days : http://support.apple.com/kb/HT3702

Similar Messages

  • My daughter has downloaded an app that said it cost .69p and ive been charged 6.99 help??

    Can anyone help me on how to check that it is not a typo on the invoice?? it seems abit of a steep for an app that should of been 0.69p
    just incase anyone wants to know its the racing penguin game???!! i have got my password on my account but i was updating my apps when she got hold of my phone i know now that it stops active for 10 mins after you put your password in. GRRR!!!! Im stumped as ive tried looking on the apple site but to know avail. Thanks in advance. Ria xx

    If thats the game that I'm thinking of, it looks like it has a lot of "In-App purchases" available. Take a look at your invoice and see if next to the charge it says "in app purchase" instead of just "app". Maybe your daughter clicked OK for an in app purchase without realizing that she was buying something?

  • HT1766 I added storage and paid for it after I got an email that said it was expiring. Now I get an mail you are extending. How can I get my 40'dollars back??????

    I added storage and paid for it after I got an email that said it was expiring. Now I get an mail you are extending. How can I get my 40'dollars back??????

    Call Apple and ask.  We're users here and cannot help you.

  • HT201272 My computer was acting up so i had to restore it and i lost everything. how do i get the songs back that i already paid for?

    My computer was acting up so i had to restore it and i lost everything. how do i get the songs back that i already paid for?

    The easiest way to get back missing items?  Restore your whole hard drive with all your irreplaceable things like photos in about 20 minutes from the backup clone you make on a regular basis.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.

  • I accidentally deleted an app. that I paid for from Amazon in 2012. How do I get it back without having to pay for it again?

    I accidentally deleted an app. that I paid for from Amazon in 2012. How do I get it back without having to pay for it again?

    You purchased it directly from Amazon, not the App Store? It was a downloadable application, or one that came on physical install DVDs?
    Matt

  • I downloaded microsoft office to my MBP and my question is how do i get the right file or operating system to open it and so that i can use it?

    i downloaded microsoft office to my MBP and my question is how do i get the right file or operating system to open it and so that i can use it?

    Welcome to the Apple Support Communities
    There are two Office versions: Office for Windows, and Office for Mac.
    I suspect that you have downloaded Office for Windows, and you can use it if you install Windows, but a cheaper and easiest way to use Office is to use Office for Mac, so you won't have to install Windows. See > http://www.microsoft.com/mac

  • HT4098 I accidently subscribed to a newspaper app that I am already paying for with my newspaper, how do I cancel the Ipad app monthly payment?

    I accidently subscribed to a newspaper app that I am already paying for with my newspaper, how do I cancel the Ipad app monthly payment?

    This link may provide some help for you.
    iTunes Store: Purchasing and managing auto-renewing subscriptions.
    http://support.apple.com/kb/ht4098

  • Hi i was wondering how do i get the iphone 5s comforting to know that when the battery gvshym problem or not the issue . i can see the serial number or something like that czech ?

    hi i was wondering how do i get the iphone 5s comforting to know that when the battery gvshym problem or not the issue . i can see the serial number or something like that czech ?

    Try this:
    Go into Power Manager, choose the Logging profile.
    Go into Windows' Power Options, choose a different profile, then switch back to the Logging profile.
    See if this clears any contradiction between the two.
    W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
    X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
    Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

  • My music app icon is missing from my home screen and I have to go through the search to find and use it. How do I get the icon back on my home screen

    (IOS 7 update trouble) My music app icon is missing from my home screen and I have to go through the search to find and use it. How do I get the icon back on my home screen

    Find which screen, folder it was moved to, and hold down the icon until the icons start shaking. Then drag it to the left or right edge of the screen, and it will allow you to move it to which ever screen you want it. When you have it there, tap the Home button to stop the icons form shaking.
    Or do what hannahsage said above.

  • HT1349 My Ipod was stolen how do i get the serial number?

    My IPOD was stolen how do I get the serial number?

    The easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two,  device connectivity and device sync.  run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices.

  • HT201269 my iphone 5 has been destroyed and wont work or even charge but i was wondering how i could get the pictures and videos off of it to my iphone 4?

    my iphone 5 has been destroyed and wont work or even charge but i was wondering how i could get the pictures and videos off of it to my iphone 4?

    Connect the 5 to a computer and see if it is recognized. If so copy the pictures from phone. If not, you are out of luck.

  • The app store icon on my sons IPOD is gone. How can I get the app store reinstalled ?

    The app store icon is gone from my sons ipod.  How do I
    get the app store reinstalled?

    The App Store is a default app and cannot be deleted. First make sure it has not been disabled via restrictions.  To check, head to Settings -> General -> Restrictions on the iPod and make sure there are no instructions in placing for installing apps.
    Otherwise, do a spotlight search for it.  While on your iPod's home screen, swipe to the right and enter in App Store.
    B-rock

  • I recently stopped a download of most recent OIS.. Phone is now displaying the charging cord and itunes icon.  how do i get the phone to work again.

    I recently stopped a download of the most current IOS-  I powered off the phone.  It now displays a charging cord with an arrow to an itunes icon.  How do I get the phone to work again.  Not near a computer with my itunes account and do not wish to continue the download.

    You will have to try a recovery mode restore, for what you need a computer with the latest version of iTunes.
    http://support.apple.com/kb/HT1808
    HTH

  • I downloaded 2 apps that said "FREE".

    One of them was OmniFocus which cost 39.99 dollars
    and the other one was Things which was 19.99 dollars.
    I'm sure that both of them said 'FREE' next to them when I downloaded them
    because usually when you have to pay,
    they tell you once more about the price and if i really want to buy it or not.
    But both of the times, they didn't ask me anything at all.
    When I clicked Free, it turned to Install and when I cliked Install, they were downloaded right away.
    So i thought I got them for free but later I got a mail saying that I had paid for those 2 apps!
    I did sent a mail to them but can I actually get my 60 dollars back?
    There was nothing that I did wrong in the process so would it be possible to get my money back?

    Do a doublecheck, access the App Store from a different computer and see if you see 'free' instead of a price. Also, check the reviews, if something wrong is happening then it's probably not only happening to you.
    The terms of sale for the App Store is that all sales are final, however that may not always be the case.
    You need to talk to iTUnes
    http://www.apple.com/support/itunes/contact/
    I searched the App Store and what I saw was several free omnis, but the omnifocus did have a price on it. Perhaps you clicked the wrong box?

  • How do I get a credit back for downloading an app that I thought was free and wasn't?

    How do I get my account credited for an app download that I thought was free for my 5 year old and ended up costing $10?

    No guarantees since the terms of sale for the iTunes Store say that all sales are final, but you can contact the iTunes Store, explain the issue, and ask:
    http://www.apple.com/support/itunes/contact/
    For the future, note that in many cases a developer makes the basic app available for free as a "trial version" but then charges as an in-app purchase for various features and upgrades. You may wish to disable in-app purchases in the Restrictions in the General settings so that such add-ons can't be inadvertently purchased.
    Regards.

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