I downloaded and paid for a song which I now cannot find on my pc. Any ideas, I'm new to this and I don't have cloud!
I downloaded a single track which has been paid for and seems to have gone through but I can't find it anywhere. Any help? tx
Download past purchases - Apple Support
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Recently when I search for things in the top right search bar in iTunes, the results show up but I cannot click on them. Any ideas on how to fix this?
Go to this address: http://mycroft.mozdev.org/search-engines.html?country=AU
Item 24 lists 3 installable major search engines for Australia.
You can also restrict your search in Google by including ''country:au'' or ''location:au'' or ''city:perth'' (for example) in your search terms. Example: ''city:sydney plumbers'' in the Google search box will list plumbers in cities named sydney. -
I keep rec. an error message every time I try to do a plugin check. It says "error finding service" and asks me to try again later. I have been trying for a couple weeks now and still get the same error. I clicked on "help" and was brought to a page that told me I am using an "insecure version" of Firefox....(LOL "INsecure...like it's scared, not sure what to do?? Shouldn't that be UNsecure?) Anyway, I thought I had the most recent version but maybe not so I clicked on the link to update Firefox. That took me to a page that told me all about how Firefox automatically updates unless I opt for it NOT to do this (I have not opted out of this feature) etc etc etc.....and there is no button to click to update now. I am unable to rectify this problem and I think some of the plugins ARE out of date but because of the error message I keep getting I can't check on them or update them. Any ideas will be greatly appreciated. Thanks!
I keep rec. an error message every time I try to do a plugin check. It says "error finding service" and asks me to try again later. I have been trying for a couple weeks now and still get the same error. I clicked on "help" and was brought to a page that told me I am using an "insecure version" of Firefox....(LOL "INsecure...like it's scared, not sure what to do?? Shouldn't that be UNsecure?) Anyway, I thought I had the most recent version but maybe not so I clicked on the link to update Firefox. That took me to a page that told me all about how Firefox automatically updates unless I opt for it NOT to do this (I have not opted out of this feature) etc etc etc.....and there is no button to click to update now. I am unable to rectify this problem and I think some of the plugins ARE out of date but because of the error message I keep getting I can't check on them or update them. Any ideas will be greatly appreciated. Thanks!
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Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
How do I get home video clips from iMovie Mac to iMovie iPad? Surely there is some degree of cross-compatibility? I have a load of clips in iMovie on my MBP that I wanna download to my iPad2 so that I can edit movies on the move. Any ideas? (The clips are in a .mov format, they have been imported / converted into this format in iMovie, original files were from a JVC camcorder in some other strange format.)
I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!" -
I am running cs4 suite in Mountain Lion and when I make PDF's, Helvetica Neue regular and bold both appear as squares. Any ideas on how to fix this??
Firstly you have to be very careful as these fonts are system fonts and are critical to the operating system.
I'm no expert I just followed the advice in this link.
http://indesignsecrets.com/removing-nonessential-system-fonts-in-leopard.php
It worked for me and now the font works in illustrator without converting to paths before creating pdfs.
Hope this helps... -
I upgraded from iPhone 4 to a 5 and my emails have duplicated. Those I received and read on my Mac this morning have come in again and show unread so I have 2 of all of them. Any idea what setting is causing this? Thanks.
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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HT201272 I a'm missing a song from a download I paid for. How do I get the song
I a'm missing a song ifrom a download I paid for. How do Iget The Song
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I had a iphone and downloaded a (paid for) app and now looking for it to put on my ipod..cant find it now to replace the app it is showingit costs $14.99.
Usually if you press buy it then it will pop up a screen saying you have already purchased this item, would you like to download it again. You can also click on the purchased tab in the app store on your iPod provided you are using the same apple id that you use on your phone.
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I am trying to download my paid for Elements 13 upgrade. When I click on the "download" button, I receive this message: 413 Header Length too Large. Help?
You can download using direct download link , which I had provided.
Download Photoshop Elements products | 13, 12, 11, 10
During installation , when prompted enter serial number and proceed with the installation .
If you had purchased upgrade serial number.
First enter Photoshop Elements 13 serial number .
Then it will ask for previous qualifying version serial number.
From the drop down list , select Photoshop Elements 12 and then enter Photoshop Elements 12 serial number -
So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I'm purchasing a new laptop. Will I be able to download a paid-for version of Photoshop to the laptop, by signing in? I don't think I have the disk.
This is a user-to-user forum. I don't work for Adobe.
Like I said before, you can log-in to Adobe's site and retrieve your product info and serial number.
https://www.adobe.com/account.html
CS6 is the last product version you could purchase outright. There is no CS7. Going forward, everything is Creative Cloud based now.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
You can download CS6 products below and activate with your serial number:
Download CS6 products
If your product was pre-CS6, keep in mind that Mac Yosemite 10.10 is probably not going to be compatible with older versions of Photoshop as they are no longer receiving updates.
System requirements | Photoshop
Nancy O. -
I own and am downloading CS6 for install on a new surface Pro 3 tablet, don't have or want the extended version, but the installer keeps wanting to install the extended version. My regist shows it as Photoshop 13
Thanks for your help Jeff. When I put serial# in, it won't except it.... I think it wants to see a previous version in my pc because my serial is for an upgrade, but when it put in a serial# for version cs5 it still wont except. Do you think i have to install cs5 first (which is also an upgrade).. which will require that I put in version cs4 etc,.etc., etc.
Do you know how I can get into an chat with Adobe.Thats what i had to do last time I installed CS6 in my desktop PC.
Thanks / Ron -
i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the store
Developers control which versions of their app is in the store. If a developer releases a new version and pulls the old version then it will no longer be available in the store.
If you sync the device that has the older app in ITunes on your computer and choose to transfer purchases, you will then have your own saved copy of the app. Then, sync the other device and select to install that app from the list of locally saved purchases. -
I hate iTunes. It continues to download HD versions of movies when I tell it not to. The movie I want is 4.4 gigs. I have deleted all my apps and half my songs and still don't have enough space. iTunes is near impossible to navigate.
I have downloaded Oblivion six times and it continues to bring the HD version. I have unchecked the "Download HD when available" but I continue to get a file that is 4.4 gigs large.
I hate iTunes.You purchased the HD version, not the regular version. It will continue to download the version you bought. If you want the SD version you have to shell out for it. Apple doesn't do returns.
Watch your movie. You can always put other stuff back on later, especially music.
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