I downloaded both files and it keeps saying i need a file archive of cs6, what is that and where do download it?
I downloaded the files the 6.2 gb and the 1mb but when I try to start it up or start to extract it it says I need a archive part of cs6 master collection what is that?
Hi riverchild
Make sure to keep both .exe and .7z file in same folder. Then try to Run .exe file. If you are still getting any error message you may try to open .7z file using any zip extractor tool and try to install. Also make sure that the files are downloaded completely.
Similar Messages
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My Apple TV all of a sudden refuses to show the movies from my MacBook and says it needs to set time network. What is that?
Welcome to the Apple Community.
The Apple TV should set it's time automatically from the network time server, if it isn't doing this try restarting the Apple TV by removing ALL the cables for a 30 seconds, if this fails try resetting or restoring it. -
I am trying to open a pages document however it tells me I need the new version to do so. I have installed the new version however it keeps saying I need the new version. I have noticed that I still have the old blue ink pot icon not the new orange pen.
Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.
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Having problem with iCloud . Keep saying that it is unable to sent mail due to relaying . I need help in getting it back working.
Vohra,
Take a look at this AskTom thread -
http://asktom.oracle.com/pls/ask/f?p=4950:8:17145199247327995192::NO::F4950_P8_DISPLAYID,F4950_P8_CRITERIA:255615160805
It details how to use the utl_smtp package to send emails.
I have to ask however, since you're not doing anything 'fancy' like adding email attachments, why aren't you using the (much simpler) htmldb_mail package to send email? -
Creative Cloud disappeared and now wants to download new version which doesn't exist. I tried 9 times. Anyone know how to install a new version. I'ver been using Premiere CC for a year and never ran into a problem like this. Keeps circumventing me back to install latest version which I repeatedly have done.
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.
1.If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html and see if it works.
2.Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Try to launch CC desktop and sign in with your Adobe Id (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html) .
{Note for step 2: The file is in the user Library, not the Applications folder. To see the hidden user Library (not the system Library) in the Finder click on the Gomenu item and then hold down the Alt / Option key. You will see Library appear between Home and Computer. Click onLibrary and then navigate toApplication Support > Adobe > OOBE.
Alternatively open the Terminal and paste in the following and then press the Enter / Return key:
rm ~/Library/Application\ Support/Adobe/OOBE/opm.db, This will also delete the file}
Other related threads:
http://forums.adobe.com/message/5468864 (spinning blue wheel)
http://forums.adobe.com/message/5469306
Hope it works.
Regards,
Rajshree -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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I cannot update my sync my iphone and macbook it keeps saying I need to download OS X v10.6 or better. I cannot figure out how to do it.
The 10.6 Snow Leopard DVD is back in the Apple online store. You can get it for $19.99. You will need to be running 10.6 to access the App Store. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
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I Have just ordered the photoshop element 13 but not able to to download and run it , keep saying I need administrative protocol to do this. Have no idea how to overcome this.
if you're trying to install it on a mac, you're being prompted for your mac's password.
otherwise, you can download using the below link:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?
Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck. -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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i am trying to watch a video on youtube but i have no flash player? I downloaded ADOBE but it keeps saying i need to update my flash player.
Enable Plug-ins
Safari > Preferences > Security
Internet Plug-ins > "Allow plug-ins"
Enable it.
Press " Manage Website Settings" button for more options. -
My iPod Touch 3Gen keeps saying I need to restore it. I have 7 times, and everytime it dies, I have to do it again. Also, last time I restored it, it wouldn't connect to my house's wifi, I reset it and it only worked for a minute. It worked fine before, then all of a sudden this stuff happened. It is a "refreshed" one. I broke my old one, but since I had a warranty I got a "refreshed" one. In the box they gave me a number to call if anything happened, but my brother threw it away. Do you think I could conact them, and if I can, does anyone know if the number on the card is the # here on the website?
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
I just purchased a adio book and now I am trying to get it to itunes. It keeps saying i need a audible account username and password? I put in my itunes info but that is not it? the book is in "public": on my computer could you help me
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.
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