I downloaded creative cloud through my school and it gave me a 30 membership
I just downloaded Creative Cloud through my school (Maryland Institute College of Art) but it is saying that I have a 30 day membership that ends today. I can't find my serial number anywhere. Please help!!!
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
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Hi, I have the Creative Cloud through my school and have it installed on my Mac, Can I install it on my PC as well or do I need an additional membership?
Aaron,
That should not be an issue. If you are using creative cloud, you can install the apps on your primary computer and one backup computer. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for example, you can install your applications on both. See the product license agreements page for more information. Read more in the Creative Cloud FAQ
Pattie -
bought photoshop and premiere bundle, couldnt download from website on mac, finally figured out how to get creative cloud app on mac, downloaded apps. It gave me trial versions, problem is i paid for full membership already. need to uprade to full membership. wondering if i should return products? thinking i maybe bought windows version and cant download to mac...
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Downloaded Creative Cloud and it just keeps loading and loading and loading. What should I do?
I have download Creative Cloud on my Mac and I get the Creative Cloud window but all i have seen so far is the loader icon just spin and spin and spin. Not sure what to do now.
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-AND FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.
The purchase is active now, we have recieved the payment. You have one activation left.
Current Plan:
Creative Cloud Photography plan (one-year)
Account Activated:
20-Aug-2014
Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
Regards
Rajshree -
When I downloaded Creative Cloud it made me set up an account, download, verify my email. Now when I go and double click or right click and run, or right click and run as an administrator, Creative Cloud does nothing.................. I just want to download a trial of Photoshop to see if it will let me edit my images the way I need them done... If it works I plan on purchasing it because I will need to edit pictures repeatedly. It is quite frustrating when I try and download Photoshop and it makes me download this other thing to make it more "seemless" but then it doesn't even work. Now when I go to try and download Photoshop it just redirects to the Creative Cloud website and pops up saying it has to open something outside of Google Chrome. If I hit cancel, it does nothing (obviously), if it hit launch, it still does nothing...................... What am I doing wrong here???
Please provide your operating system details along with the version of PS you are trying to download.
If possible, paste a screenshot of the error that you get on Creative Cloud desktop app. FAQ: How do I capture and post a screen shot or video?
~ Arpit -
I purchased and downloaded creative cloud yesterday on my desktop computer, I would like to know how to get it onto my laoptop. Whenever I go looking, it wants me to buy it agian.
Hi Brooke,
There are very simple steps to download creative cloud on your other machine as well.
You can follow the below links:
Creative Cloud Help | Install, update, or uninstall apps
Download Adobe Creative Cloud apps | Free Adobe CC trial
After downloading you can sign in to creative cloud desktop application with your Adobe ID and the applications would be activated.
Regards
Akshey Malhotra -
I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???
Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.
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I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on. the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms. The only one I have succeeded to download are DW and MU.
Please could you help outHello,
please have a look at the different sys-requirements for example:
AI: http://helpx.adobe.com/illustrator/system-requirements.html
PS: http://helpx.adobe.com/photoshop/system-requirements.html
(LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
You will find the same explanations for your other programs.
Hans-Günter -
I'm trying to put CC on Mac 10.9.4 and it keeps giving me the same error.
Please refer to :
Creative Cloud "Download Error" message
Error downloading Creative Cloud applications
In case the issue still persists, please do contact Customer Support.
Regards
Rajshree -
I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4
Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
You can also find information on how to review your download logs which may provide additional information regarding the failure of the download. -
I use more than one desktop to edit. Can I access Creative Cloud Photoshop and Lightroom from any of them to edit, or only from the desktop onto which I have download Creative Cloud?
Divindino you can activate Photoshop and Lightroom on up to two computers. You can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
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Trying to download Creative Cloud on Desktop and it tells me to download on Desktop!!
I'm using my desktop to try to Download Creative Cloud for the first time and I get the following:
Creative Cloud is a desktop app so you'll want to download it from your computer.
Driving me crazy! Please assist urgently thank you.
RachelleHi Rachelle
Have a look at the CC download and install forum
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq?view=overview
And
How do i install and update apps?
http://helpx.adobe.com/creative-cloud/help/install-apps.html -
Hi, when I download Adobe Creative Cloud I open it and then a message appears saying "...Error Code 204", what I have did, or what do I need to do to make it install properly !?
Walegena37827201 please see Error downloading and installing Creative Cloud application for information on how to resolve Error 204. If you have any questions regarding the steps listed in the document you are welcome to update this discussion.
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I am trying to download creative cloud, but it says "installer failed to initialize". What is this and how do I fix it?
Nobody can tell you anything without proper system info or other technical details.
Mylenium
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