I downloaded cs6 master collection but once it was downloaded my computer doesn't know what app to use to open and install??

I have windows 8 and I tried to download the cs6 master collection bot the files available on the adobe website
is that what you were asking?
I recently refreshed my computer and it wipedout any programs that I had installed so im trying to get them back

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I've downloaded CS6 Master Collection but only see The Photoshop icon. I can't seem to find the other programs, except on "uninstall programs" How do I open and run the others?

I've downloaded CS6 Master Collection but only see The Photoshop icon. I can't seem to find the other programs, except on "uninstall programs" How do I open and run the others?

How about you give us some real information.
Did you install the software? What operating system?

Download CS6 Master Collection but getting error 109

I'm trying to download CS6 Master Collection or CS6 Premiere Pro, but both come up with a 109 error when I don't have any local storage or network issues. I'm using Firefox 16 as my browser.
I need this urgently as a proof of concept so I place an order for the full package by close of business today.

Hi Tracy Provident
Please try the solution on below forum link : http://forums.adobe.com/message/5217029#5217029

Downloaded Adobe Download Assistant to download CS6 Master Collection but wont run

I tried saving it in my downloads folder and my desktop. Whenever I try to run the program AdobeDownloadAssistant, a loading bar appears that says "Installing Adobe Download Assistant. Please wait." and the bar never moves and it stays like that indefinitely. I am running windows 7 64bit. I'm not sure why it's already been downloaded, but won't execute beyond this point.

Are you able to run any other Adobe AIR applications successfully? You may want to review Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html.

Downloading CS6 Master Collection

Hi,
I am planning to install Adobe CS6 Master Collection (CS6MC) onto a Parallels 9 Windows 8.1 x64 virtual enviroment. This will be the second install of CS6MC. This first is on a Windows 8.1 desktop computer. As far as I have read, I can install CS6MC onto two computers.
However, before I do this I have a few questions I hope someon can help me with.
Firstly, could someone just confirm that I can install this CS6MC onto 2 computers.
Secondly if I download a CS6MC from Adobe, will all (or most) updates released to date be included with this downloaded version, or will I have to download all the updates once I have installed the package? I still have the DVD of CS6MC, and if the version I will download is the same as the one I have on the DVD, I may as well istall from the DVD.
Lastly, how will changing the hardware (CPU, Graphics card, etc) on my desktop computer affect my install count of Adobe CS6MC. How would I be able to sort out any activation issues casued by these hardware upgrades?
I thany you in advance for any help that cna be provided
Thanks.

1. yes, you can install and activate on two computers concurrently. both should not be used at any one time and both to be used by you.
2. no, i don't think the updates will be rolled into the latest download but i'm not sure about that.
3. changing your graphics card won't change your install count but changing your hd or cpu will. you can always contact adobe support to reset your activation count if you're unable to deactivate yourself, http://www.adobe.com/support/chat/ivrchat.html

I previously downloaded CS6 Master Collection with Illustrator and Photoshop. I now need to add...

I previously downloaded CS6 Master Collection and selected Illustrator and Photoshop. Now I need to add InDesign. I called a while back and someone helped me download almost everything, I think. I just need help with the next phase. They said something about deleting my existing Master Collection and reinstalling it? HELP! Is there a phone number I can call?

you shouldn't need to uninstall anything (and do not delete any files).
just run the master collection installer and tick/select the programs you want to install.

Help in Downloading CS6 Master collection Student edition trial

I am trying to download CS6 Master collection Student(trial) version and my download will never get past 35.52%. I have attempted multiple times with multiple browsers(Firefox as well as Chrome) and it keeps getting stuck at the 35.52% mark. I am clueless here, anyone have any suggestions?

You may have a file size cap in place on your Internet connection. To confirm please follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

Trying to download CS6 Master Collection stuck on Extracting

OSX 10.6.8 Trying to download CS6 Master Collection seems to be stuck on extracting. After hour or so of no change tried to restart process and get Error 105. Have rebooted browser, computer and process all with same result, still stuck on extracting.

Where are you choosing to download the install files too? Please see solution 4 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_4.

Downloading cs6 master collection onto pc, it disappears and nothing happens after finishes downloading

I followed the links that were in the conformation email that I got to download CS6 master collection, I have downloaded it twice and after it finishes downloading it asks me where it should open it in (an app, or internet, or word etc) and I have tried both an app and internet and nothing has happened. The window just shuts down and I cannot find it anywhere on my computer...
HELP!!

Hi there,
Thank you for that, it did work!!
Until.. only half the software was installed properly. There was a error message that says 'Some items for the following product(s) could not be installed successfully.
In the error message link was this error message.
How do I fix this??
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DR012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 7 error(s)
----------- Payload: Microsoft_VC90_CRT_x86 1.0.0.0 {08D2E121-7F6A-43EB-97FD-629B44903403} -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80073712.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80073712.
ERROR: Third party payload installer Microsoft_VC90_CRT_x86.msi failed with exit code: 1603
----------- Payload: Acrobat Professional 10.0.0.0 {AC76BA86-1033-F400-7760-000000000005} -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80073712.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80073712.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
----------- Payload: Adobe Flash CS6 12.0.0.0 {4FAB339E-2132-434F-9376-9CD735E4C69C} -----------
ERROR: DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 151)

Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection

See if the following helps:
How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746

Downloading CS6 Master Collection from Google Drive

I copied cs6 master collection to my Google drive because my computer needed to be wiped clean. I go back to download it back onto my computer and it won't download all of the files in order for it to be re-installed. What do I do?

Just download the installation files and use those.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Trying to download OSX Mountain Lion, but just says waiting all the time? Anyone know what this could be?

Trying to download OSX Mountain Lion, but just says waiting all the time? Anyone know what this could be?

You are not specific with your problem or errors but one thing that always throws people off is as follows:
When entering you're login name you must use the entire login with carrier name such as [email protected] The field defults to just your name but not the carrier name.

Download CS6 Master Collection using Request / Response code - Is Legit?

I purchased a download copy of Adobe CS6 Master Collection and am wondering now if it is legit. It's instructions go like this.
Download from mediafire.com something called "Adobe CS6 Licence PREACTIVATION.rar"
Unpack it and run "Adobe CS6 Licence PREACTIVATION.exe"
Log onto Adobe.com and sign in using the userid [email protected] and the password included in the purchase
Go to Download CS6 products
Download the two files for CS6
Run the smaller of the two files to install the collection
When asked for a serial number enter "1325-xxxx-xxxx-xxxx-xxxx-3266" (obviously the "x"s were numbers)
A dialog appear during the install containing a links saying "Click on Later and Install CS6". Select it
Complete the installation
Start Photoshop
A dialog saying "Having trouble connecting to the Internet" appears. Click on the offline activation "Generate Request Code" link
Take the generated request code and send it to an e-mail address in Turkey.
The e-mail address in Turkey would reply with the response code which I could then enter into Photoshop
Does this seem legit or have I been scammed?
I asked the Turkish user some questions.
Can this be installed on two computer which I think is common for such Adobe products? Answer: No
Assuming the answer was yes, must I use this response code method for each installation? Answer: Yes
Can CS6 be moved to a new computer in the future? Answer: Must use response code method
After a successful activation using the response code, Belarc Advisor listed a different serial number. Can I use that number and bypass the response code stuff? Answer: No
Thank you, Brian

Hi Ned, your answer is correct. I finally connected with Adobe support and they confirmed that the version sold to me is a beta copy and not a valid product. I think that I'll go have some e-words with the seller and their craigslist ad marked as fraudulent.
Brian but not

Having trouble downloading CS6 Master Collection Download.

It seems that everything is fine until the download is complete. Once file 1 of 2 is 6.2GB (File name MasterCollection_CS6_LS16 (1).7z) is downloaded I click to run and it says "to open this file, windows needs to know what program you want to use to open it...". The second download, 2 of 2, downloads fine and when i double click to run, a notice pops up asking if I want to run this file. I click run, and get error reading "The file archive part of Adobe CS6 Master Collection is missing. you need all parts in the same folder in order to extract Adobe CS6 Master Collection. Please Download parts."

I placed both files into an "ADOBE" folder which I put on my desktop.
File 1:
     Type: 7z File
     Size: 6,504,448 KB
File 2:
     Type: Application
     Size: 1,031 KB
          (when I hover over the file name some addition information pops up - "file description: adobe extractor, Company: adobe systems incorporated, File Version: 1.0.2.1, Date Created: 8/15/2014, Size: 1MB")
When I click the application file (not seeing exe anywhere) I still get "The file archive part of Adobe CS6 Master Collection is missing. You need all parts in the same folder in order to extract Adobe CS6 Master Collecton. Please download all parts."

Can't download CS6 Master Collection Trial on WinXP using IE7/Firfefox 14.0.1

Hi,
I've been trying to download the CS6 Master Collection trial on WinXP SP 3 using either IE7 / Firefox 14.0.1 with no success.
Adobe Download Assistant launched successfully and I could log on. However, every time I choose to download CS6, I got this error message:
Error downloading this product (Error 109). Check your network connection or destination disk. You can also use the "Reset product download" button to try to download the product again.
I've tried everything in the faq (e.g. deleting Documents and Settings\<userid>\Application Data\com.adobe.downloadassistant.AdobeDownloadAssistant\Local Store) with no success.
I've 55GB of disk space left, so disk space is not an issue.
Please help!
John

I'm getting this in the application.log file:
8/9/2012 12:31:33.859 [ERROR] Error #3214
8/9/2012 12:31:46.546 [ERROR] i/o error retry count: 1
8/9/2012 12:31:46.562 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.562 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 1
8/9/2012 12:31:46.609 [ERROR] i/o error retry count: 2
8/9/2012 12:31:46.609 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.609 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 2
8/9/2012 12:31:46.656 [ERROR] i/o error retry count: 3
8/9/2012 12:31:46.656 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.656 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 3
8/9/2012 12:31:46.703 [ERROR] Download I/O Error: http://trials3.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.7z - Error #2032 :: 2032; Bytes Loaded: 0

I downloaded cs6 master collection but once it was downloaded my computer doesn't know what app to use to open and install??

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