I downloaded current version of Firefox and it doesn't work.

I downloaded the current version 7 of Firefox. I click it and the hourglass comes up but firefox won't load up. I had to go back to an older version which I really don't want to use. Can you tell me how to get the current version to work please? Thanks. I'm using XP.

For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . 
http://www.floodgap.com/software/tenfourfox/
Or you can revert to 3.6.16. 
http://www.mozilla.com/en-US/firefox/all-older.html

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Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

I am going to update my PC to windows 7 (from XP), how can i backup my current version of firefox and use it on the updated OS?

since support for XP is done and continued use puts my PC at risk, I am going to install Windows 7. I want to know how i can do a full back up of my current version of Firefox and then run it on the updated OS; i have lots of add-ons that I don't want to lose and then have to go through the whole process of reinstalling and customizing.
(currently running Firefox v28.0)

It would be best to be cautious with copying a full profile folder from Windows XP to Windows 7 as the file structure is completely different.
*C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
*C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Downloaded new version of Firefox and now when I do a search I don't see any text of my results, just the heading.

Downloaded new version of Firefox 3.6.12. When I do a search the results on the screen use to have a heading and then a small description for each result. Now all that comes up is the heading. How can I get it back to the way it was?

I have the shortcuts on my browser to the sites that I go to frequently. It's when I press those buttons (which have always worked before and I checked their URLs) it takes me to the Yahoo Page not Found page. But then when I click the shortcut button again, it usually works.

Why in the world is the most current version of firefox AND flash having TONS of problems playing hulu videos? either chewing the crap out of my processor but playing ok, or chewing the crap out of my processor and not even playing video at all?

used to be firefox and hulu got along just fine, never had my computer get retarded slow or any of the other things its currently doing while there's a tab open with hulu... but here lately its been eating the snot outta my processor (between firefox.exe and plugin container the two are consistently using 100% of my processor... most of it being firefox.exe itself)
and tonight i cant watch hulu at all. the video shows a frame then its another 10-15 seconds before another single frame is showed.
my firefox is the most current version.
my adobe flash player plugin is the most current version.
there's no reason this should be happening but it is happening and its friggin annoying
============================
this happens anytime i'm in the part of hulu that has the player for showing whatever episode i'm attempting to watch. when i attempt to watch hulu i have no other tabs open and no other excess programs running on my computer, and firefox+plugincontainer run my CPU to 100% just between those two processes. i can browse around the internet just fine (like checking my email, or even getting to my queue list on hulu, which i have my homepage set as.. the queue list loads fine but the player part of hulu is when things go to crap)
and i just tried the exact same episode of lie to me that i couldnt watch on firefox.... tried watching it on internet explorer and its playing perfextly fine EVEN WHILE FIREFOX IS OPEN.
firefox is my preferred browser and i hope this junk can be fixed somehow.

Hi John, Sorry you have such problems, but you are in the wrong place for such a discussion.
General Discussions 
If you wish to leave a short comment on Firefox please use
* https://input.mozilla.org/en-US/feedback
If you need more help from Adobe or wish to comment on Flash please consider using their site
* http://forums.adobe.com/community/flashplayer
* http://www.adobe.com/uk/company/contact.html
This forum is not the place for discussing other software or the internet in general. Note even Firefox development and enhancements is considered off topic on this forum. All we do is try to help fellow users with specific Firefox problems.
Your own Firefox Flash Problem ? 
You need to remember that AdobeFlash is proprietary software licensed by a commercial Company. Some of that software may be free to use.
Flash should work well with Google Chrome as it is tightly integrated with that browser.
This forum may be able to help you with Flash Player problems when using Firefox, but any solution will require your assistance and help also.
If you have a problem with Flash Player use on Firefox start by looking at these articles
*[[Flash Plugin - Keep it up to date and troubleshoot problems]]
* http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows
* http://forums.adobe.com/thread/1018071#TemporaryWorkaround
If you are looking for help with Flash use on Firefox from this forum please say so and I will leave this question thread open, otherwise I will lock the thread as off topic for this forum.

Downloaded latest version of Firefox and now can't open any Excel files

The problem started right after I downloaded the latest version of Firefox (4?). When I try to open my Excel files I get a Windows error message and then it says that Excel can not find the file.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls
* http://kb.mozillazine.org/Browser_will_not_start_up

I have to new version of FireFox and it doesn't allow me to use my Go daddy Email account. Go daddy said this is a beta version, so its not reading Go daddy's java script

This new version of FireFox is in beta. I cannot send email with my Go Daddy web based email service. Go daddy tech support says this FireFox in beta is not reading Go Daddy's java script. That why I cannot send email with FireFox. Can I install the older version back. If so how?

Hmmm, Norton extensions are broken again in Firefox 4.0.1. It seems that Norton didn't allow for Firefox 4.0 security updates when they updated their Firefox extension for Firefox 4.0. Norton says they'll have a fix in two weeks. A Norton user posted a fix in this forum thread.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

I need to reinstall the older version of Firefox since 4 doesn't work with my laptop - where is it?

I updated to 4 but now it won't open. The install replaced my older version of Firefox. I can't figure out how to uninstall 4; and will that make my older version available again? If not, is it available for download on the Mozilla website?

There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

On both of my laptops that upgraded to the new version of Firefox, chat feature doesn't work anymore. It still works on my 3rd laptop that I didn't upgrade.

I have 3 laptops. On 2 of them I upgraded to the new version of Firefox recently when I was prompted to do so. Both of those laptops now have trouble with chat . My 3rd laptop I have not upgraded to latest version and the chat still works. Either fix this or I have to use a different browser. I need to chat for my work. I can't make money without chat feature!!!

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

I updated firefox and it doesn't work. I type in a web address and it does not to connect. Tried several.

After the latest update, I open firefox and it shows the web address but doesn't load. Safari works on the same computer and I did not change anything else.

Are you getting an error message from Firefox, or is the plugin listed as Disabled on the Add-ons page? You can check that here:
orange Firefox button (or Tools menu) > Add-ons > Plugins category
''If it's missing from the list:''
Are you downloading from this page: http://imikimi.com/main/download_plugin
Firefox should offer to save the file to disk. Then you can run it from there. To quickly find the file after it's downloaded, use the green arrow on the toolbar. Or if that's not there, press Ctrl+j to show your Downloads list.
Can you get it to install?
''If the installer works correctly but Firefox seems to be ignoring the new software:''
It could be caused by Firefox's registry scan feature being turned off. You could check here:
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''scan''' and pause while the list is filtered
(3) If '''plugin.scan.plid.all''' is not set to its default value of true, double-click it to toggle it back to the default.
Then:
* If you changed this setting, exit and restart Firefox to trigger another scan.
* If the change doesn't stick when you restart Firefox, check for a user.js file as described in this article: [[How to fix preferences that won't save]].
Can you get Firefox to recognize the plugin?

Downloaded Flash Player several times and still doesn't work

A week or so ago I got a virus on my computer. I used Malware Bytes to remove it, and I also have
AVG. I run both of these daily, along with the updates, so maybe they're affecting my ability to use Flash. Ever since the virus, my computer keeps telling me I don't have Flash and that I need to download it. I've downloaded it many times now, but it still appears that I don't have it. I check in Internet Explorer Tools and Addons, and it doesn't even seem to show up in there. I'm using Windows 7. I even tried un-installing and re-installing. If I use Firefox, Flash works, but I prefer to use IE. Any help?
Thanks!

Hi, Sorry for the delay. Downloading that zipfile to your Desktop is only needed if you found that the Kill-bit was set. Following is part of the first message at the Kill-bit site that Pat put up.
open the registry editor: Start | Run | type regedit.exe
navigate to this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}
if that key does not exist, then the "kill-bit" for Flash Player is not set
if it contains a DWORD entry with the name Compatibility Flags that has any value other than 0x00000000, then the "kill-bit" for Flash Player may be set
Following these instructions you are only "looking", you're not to do anything or change anything yet. You are just looking to see if that Registry Key is there. Like the Step 3 shows, if that Key is not there, then the Kill-bit is not set and you can just close that and you are done.
Do you think you can do that?All you are really doing by clicking on Start, then Run and entering "regedit.exe" in that space that opens up after you click on Run is regedit.exe (don't enter any quotation marks though) All this does is opens the Registry so you can look for that Key.
If that key is there, then let me know. The problem is that if that Kill-bit is set, then no matter what you do, you can't Install that Shockwave Flash Object, ActiveX Control for Flash Player.
Hope this helps explain it.
Thanks,
eidnolb
Message was edited by: eidnolb signing my message, guess I am tired, LOL

I keep trying to install the latest version of firefox and it's not working

I'm running firefox 3.something, I think, and I keep trying to install the latest version on my mac. I go through saving it, opening it, dragging the icon to my apps file...and when I drag it to my apps file it takes a few seconds to do *something*, pings at me and then...nothing after that. I try to open it and it tells me I have to close firefox first, so I do (restart even) and when it opens again it still opens the old version.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Everytime I click "Update Firefox," it starts to download said update, but never does anything else. I have also tried completely re-downloading a newer version of Firefox, but that doesn't work either.

I have no more details.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I have Mac OS (old version) Updated firefox and now it wont work, how do i go back to the old version?

Firefox no longer works because I tried to update it to the new version, but I didnt realize the new version is only for a mac os x. I need to go back to the old version and I cant seem to find it to download and i dont know how to undo the download.

http://www.mozilla.com/en-US/firefox/all-older.html
http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox

I have an older version of Firefox and it doesn´t function with my internetbank system.

My bank recommended me to download a later Firefox version, but first I had to uninstall the present, older version to secure an optimal functioning. How do I uninstall the current Firefox from my IMac ??

For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . 
http://www.floodgap.com/software/tenfourfox/
Or you can revert to 3.6.16. 
http://www.mozilla.com/en-US/firefox/all-older.html

I downloaded current version of Firefox and it doesn't work.

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