I downloaded Firefox 4 but my laptop cannot open Firefox 4. I want my old Firefox so I don't lose my bookmarks, etc. Now I can't open Firefox at all.

As propmted by firefox, I downloaded Firefox 4 for my Mac. However, my Mac is not able to open this version of Firefox. I bought the computer in 2007 and have not had it updated since. I replaced my old firefox so now I cannot open the browser at all. Can I download an old version of firefox? Are my bookmarks lost?

Firefox 4 requires at least OS X 10.5. You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
When you re-install Firefox 3.6 it will use your existing bookmarks and other user data.

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Hi i downloaded windows on my macbook pro without bootcamp and it deleted the mac portion of my laptop and i downloaded os x but my laptop started off with os x lion and i want os x lion back on my laptop what do i do

hi i downloaded windows on my macbook pro without bootcamp and it deleted the mac portion of my laptop and i downloaded os x but my laptop started off with os x lion and i want os x lion back on my laptop what do i do now?

timothymac123 wrote:
and i downloaded os x but my laptop started off with os x lion and i want os x lion back on my laptop what do i do now?
I'm confused. Are you saying that your mac came with an older version of OS X, but you want to be able to use OS X Lion, which you downloaded from the App store? If this is not the case, what do you mean by "I downloaded os x but my laptop started off with os x lion and i want os x lion back"? Specifically, what do you mean by "I downloaded OS X" if your mac came with Lion?

My iTunes operating files were somehow corrupted on my pc. Is there a way to download iTunes again, and yet preserve my playlists? II cannot open iTunes at all right now. My playlists are intact on my iPod. Thanks

My iTunes operating files were somehow corrupted on my pc. Is there a way to download iTunes again while preserving my playlists?
I cannot open iTunes at all right now.
My playlists are intact on my iPod.
Thanks

Hi, InsaneCharlie.
Thanks for the question. I see you have uninstalled iTunes and want this program back. Start with completely uninstalling iTunes if present and all of it's components in the order specified in the article below. Once this is done, download and install iTunes. If none of your data was modified in the iTunes media folder, then your data should be present upon installation.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If you experience issues during installation, see the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
Jason H.

Just upgraded to lateste verison of Firefox and started using the Tab groups. Like them, but noticed that Save all bookmarks is now gone. How do I save all my bookmark stored inside the tab groups?

I am using Firefox 6.0 (and still using windows XP ). I have a habit of opening tons of tabs and the new Tab group feature seems perfect for me. But I couldn't find anywhere to save all my tabs as the Save all bookmarks is now gone. How do I save all my bookmarks stored inside the tab groups?
thanks

I had to restart firefox because of an update and I saved all my tabs and when I restarted firefox it has lost all of my saved bookmarks...won't be using the new tab groups again..very disappointed

I have just downloaded an iBook but it is not opening how do I get a refund

I have just downloaded an iBook but it is not opening how do I get a refund

Have you tried deleting it from the iBooks app and redownloading it via the Purchased link in the ibookstore in the iBooks app ? Re-downloading.
If you have the same problem after re-downloading it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.

I PAY MONTHLY SUBSCRIPTION FOR PHOTOSHOP CC, but today i cannot open it - says trial version has expired - what do i do to open it as I have paid my subscription for this month?

I PAY MONTHLY SUBSCRIPTION FOR PHOTOSHOP CC, but today i cannot open it - says trial version has expired - what do i do to open it as I have paid my subscription for this month?

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

How do i install lightroom cc - i have downloaded the application but lightroom 5 still opens instead

how do i install lightroom cc - i have downloaded the application but lightroom 5 still opens instead

Lr5 will install on your computer just fine and the installation will not be "mixed up" with Lr3.
Why do you think it's a mix of both?
In case you are wondering because you sometimes see a different Basic panel in Lr5 and sometimes not, this is dependant on the Process Version (PV) of the image.
With PV 2010 or 2003 Lr5 will display the same Basic panel (the same sliders) as Lr3; but when you update the photo to PV 2012 - or for newly imported photos - the Basic panel and the sliders will change to the new version.
There is a flash icon below the histogram for images that don't have PV 2012. Naturally you can see and change it also in the Camera Calibration panel / Process version.

TS1702 Hi. I tried all the steps above but I still cannot open any of my apps. They close instantaneously. Any one have any insight? Thanks!

Hi. I tried all the steps above but I still cannot open any of my apps. They close instantaneously. Any one have any insight? Thanks!
This happened after I got my carrier to unlock my phone.

Hi, I tried all the steps listed in these forums and they didn't work (I deleted the apps and added them back, I dled a new app, I signed in and out of my acct, I synced my phone, I did a reset holding down the power and home button, etc.). Finally I just restored the phone and added back the apps I wanted. That took care of it. Thanks.

Have u fixed firefox yet..i cannot open pogo games all the way

i cannot open pogo games all the...cannot see chat or the whole game...

u have not answere my question...what more do u want

I recently purchased Star Trek into Darkness on Bluray in the UK. When the digital copy with the movie had finished downloading in iTunes, it said processing and then iTunes suddenly stopped working and I had to shut it down. Now I can't see it at all.

Can any one help as the digital copy downloaded but was processing when iTunes froze and then I had to shut it down. I have the latest version and am using iTunes on a windows PC. I would imagine similar problems could arise on download processing if there was a power cut so surely iTunes knows that my ID has redeemed the movie and it will continue now?
Can anyone help?

I forgot to add that when I looked at the store for available downloads it only continued to download the movie extras which is only 69MB of menu items and no movie content.

I updated the system to OS X Mavericks and now I cannot open iPhoto with all my pics in. I trying to update iPhoto and this note appears: "Update unavailable with this Apple ID"

iMac OS X 10.9.4
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
I updated the system to OS X Mavericks and now I cannot open iPhoto with all my pics in.
I trying to update iPhoto 9.5.1 and this note appears:

Make sure you're logged in to the App Store with the same Apple ID that you used to download and install Mavericks. If necessary, log out of the App Store and log back in.
If that fails contact the App Store support personnel via the link circled in this screenshot:

I cannot open Mozilla at all sometimes, why is that?

Sometimes I cannot open Mozilla at all, nothing happens when I click on it. I have to re-start my computer, then minimize so I can have access to it. What is happening with that?

Hello Marilyn.
Look at this support article:
http://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit
Hopefully it has the answer for your question.

Cannot open preview at all since upgrade to Mavericks

cannot open preview at all since upgrade to Mavericks

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

ERROR CANNOT OPEN SKYPE AT ALL

Hello, I have version of skype 6.22 and windows 7 64-bit professional (fully updated) and cannot open skype at all, the message appears is: Application Error: Exception EOIeSysError in module Skype.exe at 0012A0F1. Access is denied.
I have tried several times to unistall and install skype but no any progress.
Please advise
Thanks

Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for the recent error messages with timestamp corresponding to Skype crash. Copy and paste here the text from the General tab.

I have a lock rotation on my iPad 2 and it won't change from landscape and I tried to reset it but nothing and I tried from lock rotation to mute but nothing and I don't no what to do now. Can u help me plz?

I have a lock rotation next ti my battery on my iPad 2 and it won't change from landscape and I tried to reset it but nothing and I tried from lock rotation to mute but nothing and I don't no what to do now. Can u help me plz?

With Settings > General > Use Side Switch To set to 'Lock Rotation' have you then moved the switch on the right-hand side of the iPad above the volume control 'off' ?
Or with the switch set to control 'notification mute' you should be able to unlock rotation via the far left of the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't being controlled by the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

I downloaded Firefox 4 but my laptop cannot open Firefox 4. I want my old Firefox so I don't lose my bookmarks, etc. Now I can't open Firefox at all.

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