I downloaded Firefox 5 and now it won't open at all.

The other day, I was prompted to download Firefox 5. I did so, and now the program won't even open. I've tried restarting my computer as well as turning it off completely; no dice. I had clicked the "restart Firefox" option after it finished installing, but nothing happened.

Are you getting any error messages?

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I just updated to latest Firefox version and now it won't open at all. I even tried to go back to the previous version using Time Machine on my Mac and FF just won't open.

Firefox won't open after downloading latest version this morning.

Hi, JEvansIII.
Thank you for visiting Apple Support Communities.
Try resetting your System Management Controller or SMC then launch iTunes after processing these steps. If the issue persists, try downloading a fresh copy of iTunes by accessing the second link below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/en-us/HT201295
http://www.apple.com/itunes/
Cheers,
Jason H.

I downloaded 7.0 and now itunes won't open at all...please help.

i have an i pod shuffle which required me to download the latest version i tunes 7.0. now i can't even open itunes. i have rebooted and nothing. please help

Are you getting any error messages?

Just downloaded new iTunes, and now it won't open, Os10.6.8

Just downloaded new iTunes, and now it won't open, Os10.6.8

You did a d/l of the iTunes .dmg - did you install by opening the .dmg and following the dialogs?
MJ

Just updated itunes 10.5 and now it won't open at all please help me

Just updated itunes 10.5 and now it won't open at all please help me

Already a thread about this problem. Check to see if any of the given solutons here work for you.
https://discussions.apple.com/thread/3381033?start=0&tstart=0

I updated the maverick and now mail won't open at all

i updated the maverick and now mail won't open at all

Have you tired opening it from the Applications folder?
What happens when you try to open Mail?

Firefox crashed suddenly and now it won't open at all. Please help

Firefox crashed suddenly and now it wont open at all. When I click the icon all I get is the spinning pinwheel and have to force quit the program. I've tried rebooting the computer, uninstalling and reinstalling firefox, it won't open in safe mode....it wont do anything at all. Please help.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes
* https://support.mozilla.org/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.org/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

I downloaded iTunes 11.4 so I could set up an iPod Touch, and now it won't open at all. Can someone please tell me how to fix it?

As mentioned - I was trying to set up an iPod Touch, and it kept telling me "open iTunes," so it dawned on me that I probably needed to update it. So I updated it, and now it just doesn't open (it bounces once, and that's it).
For added info:
I have a MacBook Pro with Mac OS X version 10.6.8.
Technically I keep all my music on an external hard drive, but I don't think anything is corrupted (because it was working fine just before I updated it).
Thank you.

Hi, JEvansIII.
Thank you for visiting Apple Support Communities.
Try resetting your System Management Controller or SMC then launch iTunes after processing these steps. If the issue persists, try downloading a fresh copy of iTunes by accessing the second link below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/en-us/HT201295
http://www.apple.com/itunes/
Cheers,
Jason H.

Downloaded Safari Update and Now Safari Won't Open

This past Sunday I was informed that I needed to download an update for Safari. I did this (during a major thunderstorm, but never lost power) and everything seemed to go through properly and worked normally. I restarted my computer when it prompted me to do so. A couple hours later I tried to get on the internet and nothing happened. The icon bounced a couple times and Safari's name popped up at the top of my computer next to the apple icon, but no window opened. I tried to hit open new window and so on....when I got frustrated and quit Safari it told me me that I had like 7 windows open and did I still want to quit. I clicked yes and then another window popped up stating that Safari encountered a problem and needed to close unexpectedly. I reported it to apple like 12 times. When I called apple they expected me to pay for them to fix it, even though his explanation was "This version of Safari is probably not compatible with Tiger". The other issue is that my disc drive went bad a couple years ago and I never fixed it, so I could not re-install the original Safari. Can anyone help me fix my internet without having to pay a computer store??

HI,
If the optical disk is broken, then you can't use your install disk to repair the startup disk if necessary.
Try booting in Safe Mode
It takes a little longer then a normal boot. Once you are in Safe Mode launch Disk Utility (Applications/Utilities)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
Click Verify.
At least this way you will know if there are problems with your startup disk before trying to troubleshoot Safari.
When you are finished click the Apple Menu / Restart.
Also I was able to delete my cache and now I can make an attempt to open a new tab, but then it immediately closes and gives me the unexpectedly had to quit message this time with a new number at the end of that KERN blah blah blah one and that number if it helps is 0x0000000c
If the startup disk is ok, post a crash report.
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Now copy/paste the entire contents of the Crash Reporter window into your reply here. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.

HT202159 I downloaded Dragon Express and now it won't open. It says it is INSTALLED but it won't open when clicked. Tried to trash it and start over but won't let me trash because it says it is open. But it isn't! Called mac help and they can't help e

I downloaded Dragon Express and think that it did not completely complete the download. However, it says that it has been installed and my account has been charged 50.00. However, when I click on the icon, it will not open. I have tried everything from restarting, trashing the app, but it continues to tell me that I cna't trash the app because it is open. I called apple support and they worked with me for about 30 minutes until they finally told me that the call had to end regardless of the fact that after all of their efforts, the problem was not resolved. He gave me a link to get a refund and said it was easy to navigate however, it led me nowhere. So now I am stuck with a worthless app, that does not work and a 50.00 bill to pay because I can't get support or link support to get a refund and even if I could get a refund I still have the Dragon express on my computer that does not work!!! HELP! I don't know how the app can be open when even support could not figure it out! When I restart, the finder window opens where it never did before.

Well first of all this is a public forum, so keep that in mind. The users here generally can not look up your case numbers.
If AppleCare didn't work out for you, I believe your next step is
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Unfortunately, their case indexing is on a different database, and they will not be able to look up your case number either. However, their support is free, and despite it may take a few bounces of emails back and forth, there is a decent chance they may be able to get a solution.
Or... you can still try to shoot the **** with us here, which is Ok as well. But you'll have to keep in mind we can't look up your case numbers.
By the way, the link for a refund, I think is for the same link I just gave you, so on second though, mabye it's best to just go there.

Just downloaded the new iTunes and now iTunes won't open at all. MacBook Pro user

Downloaded the new iTunes a few hours ago, and now after a few restarts, I get no response at all when clicking on itunes.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

I tried to download the automatic iTunes update to my macbook and now iTunes won't open at all with the icon......anybody?, i tried to download the automatic iTunes update to my macbook and now iTunes won't open at all with the icon......anybody?

i tried to download the update to iTunes as prompted by my computer (macbook) now iTunes is completely m.i.a. it certainly won't open with the icon. anybody?

Can you open it from the Applications folder?

I downloaded Firefox 4, and now it doesn't work at all. Tells me I have it set to 'work offline'. NOT How do I get back to the last Firefox 3?.

I don't have any idea where to change 'work offline'. Have never set it for that. just get me back to the previous version of Firefox.
It started as soon as I downloaded vers 4, and restarted computer. No Firefox.

I'm sorry I forgot to mention using facetime.

HT6001 updated iTunes on intel iMac and now it won't open at all

I'm using a 2007 intel imac 20" (2ghz intel core 2 duo) and itunes just updated automatically (to 11.1.4). Now it will not open, I just get an error message "iTunes quit unexpectedly" before it even opens. There seems to be no way to uninstall itunes on OS X 10.9.1. I have restarted to no avail. Any ideas? (no, time machine is not setup)
Thanks!

please, any help at all? I'm about to throw this imac out a window and never by another apple product again.

HT201304 I put the Siri choice on On to see what would happen and then I turned it back Off and now Siri won't open at all.. It just goes to the voice cover option

I was going through the setting and just playing with my phone and I came along the restrictions and I put in the code.. By accident I turned the Siri restriction on and now when I hold the home button Siri doesn't come up Vocie Control opens

See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
Create a new profile as a test to check if your current profile is causing the problems.<br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br />
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I downloaded Firefox 5 and now it won't open at all.

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