I downloaded Illustrator trail, employer purchased a 12 month prepaid membership card, no problems, today I updated creative cloud and now illustrator is saying my trail is up!

In March 2015, I downloaded Illustrator trail, few weeks later my employer purchased a 12 month prepaid membership card, loaded in the redeem code and had no problems, today I updated creative cloud and now illustrator is saying my trail is up! NO ACCESS

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Adobe creative cloud and CS6 Illustrator download was a disaster

After downloading Adobe creative cloud and CS6 Illustrator my system wwent into crash mode with one error after another. Had no less than 4 blue screens of death (BSOD) and I had to do restore but lost most of my files and cannnot get them back. What say you? I unistalled any leftover CC and CS6 illustrator thereafter.

We can't know. You have not provided any relevant technical info like system specs and the actual crash logs. just saying that it crashes is pretty useless.
Mylenium

Please, I need help. I´ve just downloaded your adobe creative cloud and now I CAN´T SEE THE DESKK ON MY PC!!!!!

Please, I need help. I´ve just downloaded your adobe creative cloud and now I CAN´T SEE THE DESKK ON MY PC!!!!!

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I want to download trail of Photoshop to see if it will do what I am needing... It made me download Creative Cloud and now it won't even open...... What do I need to do to get this free trial of Photoshop?

When I downloaded Creative Cloud it made me set up an account, download, verify my email. Now when I go and double click or right click and run, or right click and run as an administrator, Creative Cloud does nothing.................. I just want to download a trial of Photoshop to see if it will let me edit my images the way I need them done... If it works I plan on purchasing it because I will need to edit pictures repeatedly. It is quite frustrating when I try and download Photoshop and it makes me download this other thing to make it more "seemless" but then it doesn't even work. Now when I go to try and download Photoshop it just redirects to the Creative Cloud website and pops up saying it has to open something outside of Google Chrome. If I hit cancel, it does nothing (obviously), if it hit launch, it still does nothing...................... What am I doing wrong here???

Please provide your operating system details along with the version of PS you are trying to download.
If possible, paste a screenshot of the error that you get on Creative Cloud desktop app. FAQ: How do I capture and post a screen shot or video?
~ Arpit

I downloaded creative cloud and now i´m trying to download premiere but the button to click it to open is not there

I downloaded it and now a button that says start trial but it is not there, in fact there is no button at all, so I can click anywhere to open it.

If it is hidden, follow the steps in this KBase
http://support.apple.com/kb/HT4928
If you have it in the Applications folder, trash it before attempting a new download.

I downloaded a free trial version of creative cloud and adobe illustrator but cant find the clipart

Please help

Everything is black meaning it seems like nothing is loaded on it. I wish I can do a screenshot.

I paid for creative cloud and now it wont download because my laptop is incompatible with the format can you give me a version that is compatible?

I just paid for this and it wont download on my laptop because it is not compatible with the format can adobe give me a different version or not?

And what exactly? you have not provided any system information or otehr useful technical details, so we can't know what is going on.
Mylenium

After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.

After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.

I purchased photoshop for my computer. I updated my computer's operating system. I logged into adobe. I am unable to download the program again unless I pay again or use the trial.

I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase. I have the automatic download turned on.

I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase ? I have the automatic download turned on.

Try contacting apple

I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

Hi, the problem is that my IT department was sent a link on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
1) Do you have to have CC desktop app to install Illustrator from the given link?
2) If you have signed up & installed CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
Thanks

Trying to download LR5 that i purchased about three month ago on a new computer but I get an error msg. why???

trying to download LR5 that i purchased about three month ago on a new computer but I get an error msg. why??

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT203433 my issue is that my itunes store have some problem i cannot update my app and i also purchase app or download free app on it . it keep on tell me that ;an unknown error occured (0x800b0101)

my issue is that my itunes store have some probleme i cannot update my app and purchase app or download free app also it keep on tell me that an unknownerror occured (0x800b0101)

You could try this.
Back up all data.Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Credit for this solution to ASC member luis.pinhor.

How many times can I download from Adobe Creative Cloud, and on how many computers

I just purchased a one month plan from Adobe Creative Cloud and already downloaded several programs. Unrelated to Adobe, I reinstalled the operating system on my computer today. I just downloaded the programs again. Is there a limit on how many times I can download Adobe software? I also am planning on purchasing another computer down the road. How many computers can I download Adobe software from my current Adobe Creative Cloud membership.
Thanks-

You can download and install it as many times as you like but you must activate it in order to use it.
You can only activate the software on a maximum of two computers at any one time.
You can deactivate on a computer via Help > Deactivate and re-activate via the same step.

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

HT204266 I updated my ipad and now I can't download my apps what do I do

I updated my ipad and now I can't download my apps what do I do

This is Too Vague...
Aaron121413 wrote:
... I can't download my apps what do I do
What happens when you try... What Troubleshooting Steps have you tried...?
Are you using the Same Apple ID that Purchased / Downloaded these Apps..?

I downloaded Illustrator trail, employer purchased a 12 month prepaid membership card, no problems, today I updated creative cloud and now illustrator is saying my trail is up!

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