I downloaded iOS 8 and noticed it was a bit buggy. Earlier today, my phone completely shut down and wont do anything. At first it made charging noises and responded to plugging into my Mac, but now it wont animate at all. Any advice?

Unresponsive/dead iPhone 5 after iOS 8 update.

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

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Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work. Please help. Thanks.

Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work. Please help. I am getting lots of spelling errors as the MacBook laptop screen is too small. Thank you so much! .

Contentmom6 wrote:
Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work.
Normally, you just connect the monitor to the MacBook using a VGA adaptor that you can buy from an Apple Store. Now try System Preferences > Displays > Detect Displays. You should now be able to select a display mode for the monitor. If it still doesn't work, then I'd check that everything is properly connected. I've had problems with colours disappearing due to a faulty connection in the VGA adaptor.
Bob

I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks

I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks

I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel

HT5211 My HP 2355 won't show up in AirPrint? I have it plugged in via USB and set it up on my Mac mini with the airport express network. Any advice?

My HP 2355 won't show up in AirPrint? I have it plugged in via USB and set it up on my Mac mini with the airport express network. Any advice?

Unless your HP printer is an AirPrint-ready device, just connecting it to the USB port of the AirPort Express base station will not make it so.
On the other hand, connecting a non-AirPrint printer to the base station's USB port it can be shared out by the base station's print server. Please see the following Apple Support article for details.

I downloaded a game and it would let me on it but now it wont let me and it keeps saying theirs someting wrong with thee billing information??

I downloaded a game and it would let me on it, it was fine, but now when i click on it, it wont let me on it , it just says there is a problem with the billing information?

http://www.apple.com/support/itunes/contact/

My home was burglarized, ipod touch stolen can it be blocked shut down....anything?

is thier any way my ipod- touch can be shut down, blocked........ anything done so these SOB cant get into personal info?

No.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Downloaded iOS 5 and set up on i Cloud...restored kindle apps ...all books are shown in Archive,but they will not open for reading ...have reinstalled the app several times no success...any cure

I downloaded the new iOS 5 ....lost most of my apps ..restored them...however the kindle books app does not allow me to open books previously purchased from Amazon...the books are shown in the archive,but will not open when placed in home...a mesage comes up to uninstalll the books from "home' and uninstall the app and reinstall...which i have done to no avail several times...any cure for this?

你可以先关机重启，试试看打不打得开。
如果打不开可以删了，重新下载或者icloud同步。
祝你好运！

I have the remote disc drive from Apple for my Mac Book Pro. there is a disc in the remote drive that i want to remove. The devise is plugged into my Mac but the disc will not come out. HELP

I have the Apple remote disc for my Mac Book Pro OS X. I down loaded some files from a CD and now the disc will not eject. Can you tell me how to eject a CD from the drive? There are no buttons on the drive itself.

Try these options:
Credit Kappy.
Ciao.

HT203167 I purchased Kings of Leon Come Around Sundown when the album came out and have enjoyed listening to it since, but now it has dissapeared from all my devices and my purchase history. How do I recover this album?

How do I recover my Kings of Leon album?

It can take a day or even two sometimes before the transaction is processed. Paypal is then the first to inform you by email and later it is Apple. I have a credit card in my Paypal account which means that I don't have to put money into Paypal.
And if the purchase is not billed at all, no problem at all I guess.

My iphone will not get off the apple logo screen. it also will not let me reset it and won't restore when plugged into my mac. what should i do?

my iphone 4 will not get off the apple logo screen.
I've been trying to rest it for several hours with no luck.
It also doesn't do anything when plugged into my mac,
itunes will not recognize it at all.
what should i do?
thank you !

Try DFU Mode Restore. Open iTunes on computer, connect iPhone to computer, hold both Home and Power buttons for exactly 10 seconds, then release the Power button, keep holding the Home button, for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Then click the Restore button of iTunes.

I have always been able to create playlists on itunes, then drag them to my ipod when it was plugged into the mac. I recently downloaded the latest version of itunes, and now I am unable to do that. I am able to drag songs and albums but not my playlists.

I have always been able to create playlists on itunes, then drag them to my ipod when it is plugged into the mac. I recently downloaded the latest version of itunes, and now am unable to do that. I can drag songs and albums to the ipod, but not my playlists. It used to be so easy, am I missing something here?

Plug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
If not, go to the songs tab under your iPod when it is connected to iTunes, Unless you have checked "Sync all songs (or something to those words)" you should have an option on what you can put on your iPod. Make sure to check the playlists that you want on your iPod.

HT1414 so i was downloading ios 7 and it turned off and turn back on but says i need to plug my phone into itunes but i dont know what to do next

so i was downloading ios 7 and it turned my iphone off and now it say i need to plug into itunes help please

you'll need to use itunes to get your phone out of recovery mode, restore with itunes
http://support.apple.com/kb/ht1808

HT201365 i downloaded ios 7 and when it asked my passcode to get into my phone I typed in the passcode I was using and it won't let me in.

i downloaded ios 7 and when it asked my passcode to get into my phone I typed in the passcode I was using and it won't let me in.

Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I try to open iphoto and it comes up with You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. I have downloaded photo manager and it's telling me to update but it wont update...

I try to open iphoto and it comes up with You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. I have downloaded photo manager and it's telling me to update but it wont update...

iPhoto is Apple's included program to manage your photo's and pictures.
It receives updates over time with Software updates and new machine or iLife purchases.
When iPhoto gets updated or a newer version is used, it may alter iPhoto support files, but newer iPhoto versions usually always compatible with older files which it then updates.
If you used a newer iPhoto on your iPhoto support files, then they got altered to the newer format, older iPhoto versions can't read the older format.
Somewhere along the line you somehow got a older version of iPhoto on your computer, you need to fine the newer version of iPhoto (not this photo manager, sounds like another program)
Or somewhere along the line you used a newer iPhoto version (like on another Mac) and it altered the iPhoto support files on your older version of iPhoto.
So the key here is to find the newest version of iPhoto and use that to access your iPhoto support files.
If you didn't access your iPhoto support files from another Mac, then you should have the newer iPhoto version on your computer.
Once you find it, and get it in the Dock, you should remove the older iPhoto version from your computer to prevent this from happening again.
Lastly, if the newer version of iPhoto is somehow gone off your computer, you should be able to get a copy off the latest OS X install disk or iLife using a free program called Pacifist.
http://www.charlessoft.com/
Then you need to check for updates for iPhoto in the program itself, the current version is 9.1.2

I was an apple beta tester for iOS7 and now my iPhone 5 shut down, it's unresponsive it gets recognized by iTunes when plugged into the computer but that's it. Since I was a beta tester is there any way to fix my iPhone??

I was an apple beta tester for iOS7 and now my iPhone 5 shut down, it's unresponsive it gets recognized by iTunes when plugged into the computer but that's it. Since I was a beta tester is there any way to fix my iPhone??

Are you still running iOS 7 bet?. If so go to the private developer section for help. We cannot help you here with beta software.

I downloaded iOS 8 and noticed it was a bit buggy. Earlier today, my phone completely shut down and wont do anything. At first it made charging noises and responded to plugging into my Mac, but now it wont animate at all. Any advice?

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