I downloaded ios7 after being asked to restore. But now my phone wont connect to the activation server and is asking to restore again but I cant because itunes does not show any of my phone information
I downloaded ios7 after being asked to restore. But now my phone wont connect to the activation server and is asking to restore again but I cant because itunes does not show any of my phone information (it just shows a blank white screen with "iphone" in the centre".
I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
Similar Messages
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My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?
That's usually a symptom of a phone that was hacked or jailbroken to unlock it.
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my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?
There is a hardware problem. Whether it's worth it to you to have no working phone for 2 months until you can update vs paying for replacement/repair now is a question only you can answer.
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ITunes does not show any devices
My iTunes does not show any devices, even the new iPhone connected directly to the PC.
Hey rtm56,
Thanks for the question. I understand that your iOS devices are not being recognized by iTunes for Windows. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/TS1538
Thanks,
Matt M. -
Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones are ok
Well I am feeling a bit silly now because that was all I had to do. In the past Workgroup Manager had always opened right up to the list of my users, I never even thought to click on that but apparently that was all that was needed.
I still am not sure how the iChat Server preferences changed themselves on me, but it is not the first time I have had weird "settings" issues with our Snow Leopard Server.
Thanks! -
ITunes does not show any of the music we have in f:\iTunes library.
Our PC running Vista froze up so we upgraded to Windows 7. iTunes does not show any of the music we have in f:\iTunes library. How do I access my music?
Use the command File > Add Folder to Library, and point it to the folder(s) where the music is.
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I just had all of my music transferred to a new Windows Dell computer. Itunes doesnt show any of the music except the music that is in the cloud. Can smeone help me direct my itunes to the corect library.
THanksIn itunes menu, FILE, ADD FOLDER TO LIBRARY, point to the folder where you store all your music and click SELECT FOLDER button.
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When go to mozilla check plugins, it does not show any plugins! i do have several plugins
i am unable to view flash player files despite i have flash player installed and enabled. when i go to check plugins at mozilla, it does not show any plugins! i will appreciate your help
There are two different versions of Flash, one for IE (ActiveX version) and another for other browsers (Plugin version).
1.Download the Flash setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
See this: <br />
[http://vistasupport.mvps.org/run_as_administrator.htm] -
After downloading album covers (some not found) itunes does not show most of the covers.
After downloading album covers into iTunes iTunes does not show most of the covers. It showas blank white boxes except for those where "cover not found" (music notes).
You have any idea how this happens, perhaps with location of the files.iTunes refuses to play/read file, it cannot recognizes headers, or recognizes those as corrupt, but giving no error messages. The problem is the stored artwork(s) on your music files. To correct this, select the files that are corrupted/cannot be played on iTunes&iPod, click "Convert ID3 Tags...", then select v1.1 from the dropdown box (first, try this on a few to see that my solution is working).
By doing so, iTunes replaces headers, but your ID3 tags will not be changed (I assume you are using ID3 v2.4), nor you'll lose any info or anything else. This works as a hotfix for those files. If you try to replace headers via another program, your information will be truncated, and any artwork stored will be deleted. So I recommend this one.
You'll see that iTunes cannot play most of the files that has artwork(s) stored in them. New version hasn't fixed this problem, and it has risen with iTunes 8.2.x. If it's going to take long, I suggest you should go back to 8.1.x.
With best regards,
lyravega, goekhan. -
i am trying to download facebook for iphone3gs, it seems that everytime i try to click the free button, it just goes blank green button, and would not continue downloading or does not show any movement
Delete your old Firefox Profile and create new one
*http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Backup and Restore your profile data's
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Profile_backup -
I have a honda civic with USB port which allows play back of my old iPhone 4 and 4s. With the new iPhone 5 the radio shows the phone is conected but does not show any music content. Any Suggestions?
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
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Since IOS7,The synchronization itunes does not work any more
since IOS7, the synchronization itunes does not work any more....
Hi martinafromlimassol,
Welcome to the Apple Support Communities!
I understand that you iPhone has been dropped and the display no longer functions. In this situation, it may be necessary to have your iPhone 5 evaluated for repair. Please use the attached link for information on the process of having your iPhone evaluated.
iPhone Repair and Service - Apple Support
Best regards,
Joe -
after up dating to 11.1.5.5 itunes does not recognized any of my devices. I have tried all the recommendations in help.
Updating the USB driver did work. Referenced in other postings as Section 5. I guess I had not tried that one.
Thanks -
my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
Diagnostics test
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
ECS G31T-M7
iTunes 10.5.2.11
QuickTime 7.6.9
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ABAC07F3CCB0
Current user is an administrator.
The current local date and time is 2011-12-31 14:06:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
Description: Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
IP Address: 192.168.1.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Dec 31 13:46:09 2011
Lease Expires: Tue Jan 03 13:46:09 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-31 14:00:02.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
rawkiss’s iPhone, iPhone 3G running firmware version 4.0
Serial Number: 86931UEAY7H
**** Device Sync Tests ****
Sync tests completed successfully.I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
Here is a link that will take you directly to the Tech Note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
When using this fix the Tech Note indicates:
"Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
however it did retain the captions (at least it did for me). -
How do i update 10.5.8 if my macbook does not show any software updates?
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading from Snow Leopard to Lion or Mountain Lion to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
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