I downloaded iTunes 10.4 last night and now I can't get access to the iTunes store
I downloaded the latest version of iTunes last night (10.4) and now the iTunes store won't load.
You will have to remove all Apple programs associated with iTunes:
i iTunes, QuickTime, Safari, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally.
Similar Messages
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Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.
Hi there,
You could try performing a clean installation: [[Knowledge Base Article]] :
Some Firefox issues can be resolved by downloading a new Firefox installer from Mozilla.com, then closing Firefox, deleting the Firefox application folder (program files) and reinstalling Firefox. If this does not help, or if you would rather completely remove Firefox and start over instead of completing all the troubleshooting steps, follow these steps:
1. Download the latest official version of Firefox from Mozilla.com.
* You should avoid unofficial download sites that bundle Firefox with other software such as the Google Toolbar.
2. If you wish to retain your current profile, you should make a backup copy of it. See Backing up your information for instructions.
3. Uninstall Firefox and make sure you remove the Firefox application (program) folder and your Firefox personal data (user data and settings) - see Uninstalling Firefox for instructions.
4. Reinstall Firefox - see Installing Firefox for instructions.
5. When Firefox is started for the first time, the Import Wizard will appear and a new profile will be created.
6. Verify that the issue no longer appears.
7. If you made a backup of your old profile and wish to restore your old information, see Recovering important data from an old profile. For troubleshooting purposes, only copy the files corresponding to your bookmarks and saved passwords.
8. Reinstall your extensions and themes one by one to determine if any specific one is causing the issue.
source: https://support.mozilla.com/en-US/kb/Basic+Troubleshooting?s=clean+installation&as=s#Clean_reinstall -
I recently downloaded a movie from itunes from my work computer and now I can't get it on my home computer. I have already hit the button add recent downloads. Any suggestions?
If it's a purchase, click here and follow the instructions.
If it's a rental, you can't.
(91159) -
I had to reset my phone and I only have one of my ringtones I had 4.. Why'd it delete 3 and not the last one and now I can't get em back without paying for them again!!! What the **** is up with that??
Yup, your question and Diane's answer helped me also. Tho' I had had problems before getting into the iTunes store I always managed to find a way. Today they had me blocked cold with the "Update to 10" advert no matter what I did. Other questioners are being told, incorrectly as it turns out, that they have to update their OS to accomodate iTunes 10 and upgrade to iTunes 10. I did the download which did not take up much more room on my crowded old hard drive and now I'm back in business.
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i accidentally deleted iPhoto on my mac and it says the the app was downloaded with a different apple id and now i can't get the app back without paying $14.99
Did you install it yourself are somebody else for you?
If you installed them yourself, but do not remember which AppleID you used, try all AppleIDs you might have used in turn.
If somene else set up your Mac for you, ask the person to reinstall it. If you bought the mac second hand, the previous owner needs to contact Apple to transfer the iLife apps. If that is not possible, delete the apps that you cannot update and buy them using your AppleID. -
iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.
Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index -
Accidentally changed the path of the home directory and now I can not get access my profile.
before the way was /valumes/macintosh hd/igor but then i decided to remove a space between macintosh and HD then I restarted my mac and after reloading I can not get access my profile. Thanks for the helping.
Boot up holding command-r keys into your Recovery Volume and re-install OS X on the volume.
This will be an install "in place" and shouldn't effect any of your own data or settings. -
Last night on my phone i insalled the neew software ios6 and this morning when i woke up and it has done was show the silver apple and the loading symbol thing. The loader hasnt moved from its position since its been on. I dont know what to do to get my phone to turn back on and i need it extremely bad. Please help me!
Hello Elliiee,
The steps detailed below can help stabilize your iPhone.
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If the display turns on, go to step 4.
If the display remains black, go to next step.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
What do I do to stop it happening? I wasn't even looking for Lost. Can anyone help me??? I haven't downloaded it yet.
Thanks!I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
i tells me my phone is in recovery mode. if i restore it ill lose all my pictures, my music, everything. is there something elese oi can do?
it says " itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes" so i restore it and after it gets finished it says " the iphone :iphone" could not be restored. the device cannot be found" but ive used this itunes since i got this phone.
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I changed my iphone password last night before i went to bed, now i can not remember what i made it and i am locked out of my phone, Does anyone know what i can do in order to get back in my phone?
You will need to try to restore your iDevice from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully. -
I restored some files last night and now I can't access my backup and it's full.
Last night I was restoring some image files and everything appear to have gone as planned. The images were back and the time capsule continued to backup my system as before. I got up today and I keep getting a message that my backup is full and I also can't access my backup files. I'm not sure what went wrong. I am running snow leopard and have VMware to run win 7 as well. Any help would be greatly appreciated.
Some questions:
1) What was the volume (file size) of the restored image files?
2) What specifically happens when you try to access your backup files?
3) If you mount your Time Capsule's internal drive (presuming that's where Time Machine is writing its data), how much free space does it have?
By the way, as your problem seems to be specific to Time Machine and not to Time Capsule, I'd post future questions of this nature to the discussion section for your version of OS X. -
When I resubmit my RSS feed, it says it has already been submitted. So I can't get my lisyn podcast back on iTunes. How do I get iTunes to add my iTunes stores? Help Roger Wilmut!
My RSS feed is feed://filmception.libsyn.com//rssmovieguyryan wrote:
I have, and currently have two podcast of the same name in the iTunes database. One appears in the store and one does not (because I believe I removed it)
If you go to iTunes and go to file, subscribe to podcast, and put in my libsyn feed
http://filmception.libsyn.com/rss
it will subscibe you to it. And you'll see the artist info is different then my other podcast (three names)
If you go to itunes and go to file, subscribe to podcast, and put in my podomatic feed
http://filmceptionpodcast.podomatic.com/rss2.xml
it will subscribe you to it. And you'll see the artist info (just my name)
Are you saying that iTunes removed my libsyn podcast off the store and not me. And is still available to play, and update episodes. But removed it off the store because podomatic exist?
I've know way of knowing what went on before; but the situation at present is that only the one version is in the Store and it's using the Podomatic feed.
If you try to submit the Libsyn feed that was removed, one way or another, then you will be told it's already been submitted unless you can make sufficient changes to it to make it look like a different podcast. The title is slightly different from the Podomatic feed, and if it's still being rejected then you will have to try to replace the Podomatic feed with the Libsyn feed. This probably means emailing Support as I doubt you can add the redirection tag to the Podomatic feed (though you could try first.)
They might respond to an email request (they've been known to do so in the past) or they might not. I don't know whether Robert would be able to put in a request - he would swing more weight with them - but very likely they will only do it (if at all) for the actual owner, for security reasons. -
Downloaded Firefox 4 and now I can't get rid of the disk image.
I downloaded Firefox 4.0 on my Mac (Intel-based laptop) a week or so ago, followed the directions (moved the one image to the applications folder image), but now it won't let me get rid of the disk image. Trash won't let me empty it since Firefox is using it, and if I quit Firefox to do that , another one appears when I relaunch the program. Applications folder has Firefox 4.0 in it, but I can't make this annoying .dmg go away. What to do?
Try to trash the current Firefox application and do a new installation.
* Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
My account balance was deleted and now I can't purchase anything from the iTunes Store
I redeemed a $100 gift card about a month ago, used barely any of it and now the balance has been deleted from my account. I added another $40 in gift cards today and still cannot purchase anything from the iTunes Store. A red message pops us telling me to contact iTunes Support. How can I:
1) Recover my account balance?
2) Make a purchase?Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.
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