I downloaded later software for my Ipad so i coudl watch a film. I backed up using itunes on my new computer. All going well until i tried to restore all it says is you have 5 computers so have read every article and tried everything

I downloaded later version of IPad software to watch a film. I backed up on itunes. All going well until i try to restore from itunes and all it says is you have used 5 authorisations. I've tried deauthorising and it then says I have been successful and now i have 0 computers authorised. I have two apple ID's so tried both. I cant locate anywhere it says deauthorise all. i've followed all help instructions to the letter over and over again. I am going on holiday thursday and cant get anything on my IPAD other syncing with Itunes but then on computer screen says cant sync unless deauthorise one of your 5 computers. Nightmare. I've spent hours since sunday and no further forward. Anyone any clues?

Hello EricaLock
There are a few restrictions when it comes to deauthorize all option. One of them is that there has to be at least 2 accounts signed in. Another option is that you can only deauthorize all once a year. Check out the article below for more information and if you are still stuck, there is an option for further assistance with contacting the iTunes Store for support.
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Regards,
-Norm G.

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<Edited By Host>

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