I downloaded latest version of iTunes for PC on my XP.  Works fine.  Connected my iPhone 5. I can see it.  Cannot transfer any of my music to iPhone.  I pull song to the right of screen, phone access pops open, plus sign on song title, drop it in, nothing

1) Downloaded latest iTunes version onto PC
2) connected iPhone 5 to PC
3) Transferred songs from my files to iPhone - everything worked ok.
4) downloaded app from Mac appstore - iConverter - to convert ringtones for use on iPhone
5) converted ringtones as instructed and got them over to iPhone to use - in process, had to SYNC tones and therefore, lost all the music files I had on iPhone.
6) went back to iTunes to copy over music files again and nothing would transfer.  The iPhone listing on the right would pull out when I'd drag the music file over.  A + sign would show on the song title and I would drop it in.  I check my iPhone music and nothing is there.
7) also, a couple of songs somehow transferred in on their own and I can't delete them from the iPhone.
8) if I try to SYNC my music to the phone, it will erase the ringtones.
HELP!

From the box the iphone came in:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download fromwww.itunes.com/download)
iTunes Store account
Internet access"

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