I downloaded lion but now I cannot access my word and excel docs for work. What can be done easily to open all my files?
I downloaded lion but now I cannot access my word and excel docs for work. What can be done easily to open all my files?
tamanacoazur wrote:
Have not a clue if this a LION problem or Microsoft problem. My gut says Microsoft as they acknowledge the problem in their support section. Their solution: Open files with previous version of Word. That is completely unacceptable as a solution in my opinion. Why would have I ever bothered to upgrade to 2011 if I had known I need to keep a version of 2008 running on my computer.
Honestly I don't know if it's a Lion or MS problem eihter. I have been using Lion for many months with Office 2011 with no problems though.The earliest version I had on my machine was 2008 and 2011 opened those files with no problems at all. As Dave mentioned earlier he opens Office 2004 files all the time with 2011.
One thing you might want to do is restart the computer while holding down the Option key then select the Restore Volume and run Disk Utility and repair the Disk Permissions on the HD. Run DP at least 2x.
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wftsl wrote:
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10.8.210.8.2
rocess: Microsoft PowerPoint [1423]
Path: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Identifier: com.microsoft.Powerpoint
Version: 14.1.0 (14.1.0)
Build Info: Unknown-110310~0
Code Type: X86 (Native)
Parent Process: launchd [118]
User ID: 501
Date/Time: 2013-01-11 23:07:49.777 -0800
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 49824 sec
Crashes Since Last Report: 21
Per-App Crashes Since Last Report: 6
Anonymous UUID: 51BF0AF4-B2A5-3CC6-8AE5-5AE703F2755E
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
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dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SmartArt.framework/Versions/14/SmartArt
Referenced from: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Reason: image not found
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0xd8000 - 0xfd0fe7 +com.microsoft.Powerpoint (14.1.0 - 14.1.0) <DCE73116-D730-34FF-1585-3926521A956F> /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
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USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3Welcome to the Apple Support Communities
I don't know why Apple recommended you to upgrade to Mountain Lion, because it shouldn't solve anything related to your documents.
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