I downloaded Masterchef Season 2 thinking it was the current season. I haven't watched it and don't want it. How do I get a refund?
I downloaded Masterchef Season 2 thinking it was a the current season. Can I get a refund? I haven't watched it and it isn't likely that I will.
I got a refund for the whole season and a refund for an app I downloaded with a misleading title. All in all, a worthwhile and expedient experience. I expect that from Apple and I got it.
Similar Messages
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I was searching movies and was looking at a bundle of Nicolas Sparks movies. I didn't want to purchase it, but when I clicked on the description it started downloading. I deleted it from the download screen before it started to download, but I don't want to be charged for it either. How do I make sure I get credit or do not get charged for it also.
Thank you so much. I'm so new to all this. This answered my question.
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I have erased my Ipad remotely thinking it was stolen. It has now been returned, but I don't want to switch it on and erase all information. Can I reverse the erase? If not, how do I restore the info?
You can't reverse the erase.
Restore from your iTune or iCloud backup. -
I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase ? I have the automatic download turned on.
Try contacting apple
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I am installing itunes to a laptop and have not sync device to this lap. It is saying that it must first restore device. The problem is I have over 2000 pictures and don't want to lose them. Now my phone is in restore mode and I don't know what to do. I don't want to proceed and loose these very important photos of family. What do I do to get it out of restore mode? My phone will not allow me to do anything to it at this point. I have the itunes downloaded on the laptop now. When I push the button for the phone it just shows Itunes and plug. I can't even call or open phone up.
Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
However... Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Jessica Sanchez wrote:
I am installing itunes to a laptop and have not sync device to this lap. ...
Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue. -
how do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one., how do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one.
If you don't have an icloud account, then icloud is not the thing that's popping up a window.
If you are being asked to enter a password when accessing itunes, then the problem may be that you have purchased items (apps, songs, etc) on the device that were purchased using a different itunes account than the one you currently have defined on your device.
Purchased items are forever associated with the itunes account (the apple ID) that was used to make the purchase. If you change the ID on the device, you won't be able to update any of them. You'll have to purchase them again. -
iTunes
How do you get a download to play if the song says you have downloaded it on 5 computers? I don't even own 5 computers. This is my first expierience with iTunes dowloads.See iTunes Store: About authorization and deauthorization, http://support.apple.com/kb/HT1420
Also check One computer using multiple iTunes Store authorizations, http://support.apple.com/kb/HT1206 -
Downloaded audio books and they came in duplicates how do I get a refund?
I was downloading an audio book and it downloaded in duplicates. How do I get credit and/or cancel? I don't know what I did to cause this.
Johnsherryq-
When you receive the confirmation eMail from the iTunes store, check to see if it charged you twice or just once. If it is not correct, there is a reply link under the item to "Report a Problem".
Fred -
I directly typed what I thought was the correct URL into the URL box. It took me to a site different from where I was wanting to go. Now that site's URL is in the list of URL's in the drop-down box. Is there some way of deleting this from the drop-down list? It seems to me that there used to be a way to do this--a small x on the right side of each site's URL in the list. After one of the updates this was no longer there.
touch it with mouse, don't click, and press DELETE.
tell us if this work for you, thank you -
While upgrading to Windows 7, I backed up everything on a external drive; it became corrupt so I could not access my music library for iTunes. However, I had my music on my iPhone as well so I assumed it will sync. It did sync but not the way I thought, so I lost years of music and favorite uploaded CDs. How can I recover it? I lknow you can acess iTunes from 4 computers so the database is there somewhere. Unfortunately all I was able to recover is the music purchased from iTunes directly. It makes me wonder about the iCloud product; if I cannot find my music what is my incentive to buy iCloud? It seems like they are starting to charge for something that they provided before freely, then messed up the updates and software so that we need to pay for this service now.
iCloud never stored music. That is what the iTunes Match service is for.
The only way to get back non-iTunes-purchased music is to import them to your new iTunes library however you did it on your old computer. -
The column on the far left that showed my iPhone setup and options is missing. How do I get it back.
I Had to reinstall iTunes. Now the column on the far left that showed my iPhone, setups, options and the like is missing. How do I turn it back on?
With the current version of iTunes the left-hand sidebar that you could get to show has been removed. Now when a device is connected you should get a device icon towards the top left of the iTunes screen next to the content type icons - click on that and you should get a list of categories down the left-hand side for the phone, one set selecting and syncing content from your computer's iTunes, and then a second set for showing what is currently on the phone.
Does that device icon show ? -
I am trying to create a panorama. When I enter FILE > NEW > the Photomere panorama option does not appear. the only options are Blank file and file from clipboard. This is in Elements 11 on Windows 8.1 OS. How do I get Photomerge Panorama to appear.
Since PSE11, you access the photomerge option in the 'Enhance' menu, last option. Or you can use the organizer (menu Edit / Photomerge).
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What do I do to stop it happening? I wasn't even looking for Lost. Can anyone help me??? I haven't downloaded it yet.
Thanks!I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
The old tab would drop down and show all the sites like Ebay, Craigslist, etc. And there was one that had news that I really liked as well that is now gone.
That sounds like a feature that was created by one of your add-ons, specifically, an extension. Perhaps it needs an update? You can review your currently enabled and disabled extensions on the Add-ons page. Either:
* Command+Shift+a
* Tools menu > Add-ons
In the left column, click Extensions. If an extension is disabled, it moves to the bottom on a grayed out background. Can you find any logical candidates there? If so, please try re-enabling them, and/or click the "gear" button at the top of the list to Check for Updates.
Any luck?
Alternately, it could have been a feature of your home page. Did your home page change? -
The browser is stuck in native region language and don´t want to change to english.
Installed a fresh Firefox from your site on a brandnew lenovo t430 with Windows 8. My default region is Iceland, so firefox went straight to Icelandic. I went to preferences and deleted icelandic and put english in the language window. Nothing changes and im still stuck in icelandic.
hello, the settings in content > languages only apply to the contents on webpages. to change the language of the user interface please download an english version from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current version.
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