I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP
I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP
Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.
Similar Messages
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I have a mac book pro with retina,I haven't turned it on in a couple of months.no problems then, now when I try to turn it on i only get apple logo and progress bar. After a few mins the laptop just turns off and nothing eles.any help would be appreciated thanks
I linked to it above, but here is another link.
http://support.apple.com/en-us/HT201262 -
I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion. Then I found out it was not compatible with my HP Printer (HP Photosmart C5580 all-in-one) so I called Apple support and the tech told me to erase the hard drive instead of going in the time machine. Well I did that and then it took about three hours three days a week for about three weeks on the phone with an apple tech to get all my stuff back on my computer. I have had trouble with my printer (won't do the scan anymore and wasn't printing on my DVDs. Also the computer keeps freezing up when it is in the sleep mode, etc.
When I tried to list my problem on this forum it lists your OS at the bottom and mine had Mountain Lion listed as what I was using so apparently it didn't erase it. Want to know how to get Mountain Lion off and put my Snow Leopard on so things start working right.Go to the menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience. -
I just have just downloaded Mountain lion and I wanted to listen to music on my computer screen with my HDMI cable plug into my back of my screen and I wanted to talk to dictation on my regular standard iPhone headphone and I was wondering if it's all possible change your settings Mac Mini to set it so you can listen to those both like your headphones and use the mic in your headphones and there's no settings that would change in the Mac Mini so do there is a flaw in this system or I am just really really really really dumb.
You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line -
A few days ago I bought my first IMAC. I needed to download Mountain Lion, and I would get it for free as it's a new IMAC. Apple sent me a 'content code' - several times - because every time I enter it, it says the code is wrong.
Sorry to ask, but is it case sensitive?
Otherwise best to contact support and register a ticket: http://www.apple.com/support/contact/ -
I recently downloaded Mountain Lion and am not happy with it at all. Is it possible to get rid of it and return to the OS X version that I had previously?
rwilkof wrote:
I recently downloaded Mountain Lion and am not happy with it at all. Is it possible to get rid of it and return to the OS X version that I had previously?
Yes, just reinstall from your Time Machine backup you made before updating to Mountain Lion.
Cheers
Pete -
If you try to download Mountain Lion and your system won't support it, will it tell you, or will it try and then crash the computer?
I have a MacBook Pro purchased in 2008. It is a 2.6 GHz Core 2 Duo Processor with 4 GB memory and I am currently using OS 10.7 Lion. But it is one of the "silver keyboard" models. I was told by someone that I would not be able to use Mountain Lion. I have already purchased it for use on my new MacBook Pro, and would like to put it on this one as well, but don't know if I should just try it.
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hi all. i just downloaded mountain lion and it seems to have added an old password for admin at the start up, the old password was removed so all i had to do was press enter and off i go, i cant remember it, what to do now??
Eli,
You can reset a Password (lost/forgotten) set on your Mac using 'Reset Password Utility' available with OS X Utilities tool. With OS X Mountain Lion, OS X Utilities tool can be generally found on a local hidden Recovery HD Partition if your Mac has one.
To check If your Mac has got a local hidden Recovery HD Partition, start your Mac holding COMMAND + R buttons. If you hold the keys pressed enough and there is a local Recovery HD Partition on your Mac, you will be presented with OS X Utilities window.
Click the 'Tool' menu item and choose 'Reset password'. Terminal window appears. Type 'resetpassword' into it and press 'Enter'. Reset Password window appears with User Account Names available on your Start-up Volume. Select the User Account Name and rest is simple to follow.
One of the advantages of this method is that it does not require any Authorization method such as administrative authentication to reset a password.
NOTE: If your Mac does not have a local hidden Recovery Partition on its system disk, you can create one using Disk Assistant application available from Apple. Search for the Disk Assistant in the support area. -
Hi,
I downloaded Mountain Lion and can neither see the Twitter nor the Facebook menu items in the notification center. Any suggestions about what can I do to see both Twitter and Facebook menus at the top in the noticiation center as is supposed to be according to the Mountain Lion features video that Apple has posted on its website.
Thanks,
ManishFaceBook coming This Fall...
http://www.apple.com/osx/whats-new/ -
I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages' or any other apps. I keep getting an "error" and it says credit card processing is temporarily unavailable......help
Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Launch the App Store. See if that made a difference... -
I recently downloaded mountain lion and just had it emailed to me but I'm having trouble downloading it to my computer. I cannot find the button that says "redeem" under quick links.
You must have a minimum of OS X Snow Leopard 10.6.8 installed on your Mac to have the Mac App Store. The Quick Links are on the Featured pane.
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Last week I've install Mac OS X Mountain Lion and then after the installation finish my IMAC start up in verbose mode. How can I turn off this mode and start my IMAC normally. I've try to key in the code "sudo nvram boot-args=" in terminal also.
Thank you for all of your answer.I've seen it mentioned on here that a PRAM reset may solve it:
Reset PRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P and R.
You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
Just downloaded Mountain Lion and want to remove natural scrolling; I went to system preferences, but I don't have a mouse. How can I get that to open to change the scrolling?
Trackpad System Prefs, Scroll & Zoom
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I downloaded mountain lion and my audio does not work
I Downloaded mountain lion and my audio input does not work. I am tryig to use it with Articulate.
I rebooted twice, I ahve taken out the external mic
I have looked in Utilities and see if the setting are muted but all ok
I have looked in Activity monitor
Please help
BrettTake each of the following steps that you haven't already tried.
1. If anything is plugged into the audio-out (headphone) port, unplug it.
2. From the menu bar, select
▹ System Preferences ▹ Sound ▹ Output
Check the settings. The internal speakers should be selected as the output device, the Mute box should not be checked, and the volume slider should be at least halfway to the right.
3. You may need to darken the room for this step. Look inside the headphone port. If a red light is coming from the port, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a headphone mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
4. Boot in safe mode by holding down the shift key at the startup chime. It will take much longer than usual. You don't have to log in; just reboot as usual (without holding any keys) when the login screen appears. (Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.)
5. Reset the NVRAM.
6. Reset the SMC.
7. Make a "Genius" appointment at an Apple Store.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed. -
I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!
Try download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
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